Margate Chrysler Dodge Jeep Ram - Service Center

My scheduled appt was 1 hour late. Then when my car was done no one came to get me. Just sat. Kinda pissed me off so I had to hunt my person down.y guy was very callus and I think he c Then when my car was done no one came to get me. Just sat. Kinda pissed me off so I had to hunt my person down.y guy was very callus and I think he can use a pep talk. More

Brian was very helpful as he has been in the past. I’ve had issues with service on the phone and parts departments the past few months which he helped me out with I’ve had issues with service on the phone and parts departments the past few months which he helped me out with More

Got out sooner than estimated time. Friendly staff. Great overall service that was provided. Clean location Friendly staff. Great overall service that was provided. Clean location More

Good customer service by service department. Brian from service was very knowledgeable and helpful. I was very please with my visit and will be returning. Thank you. Brian from service was very knowledgeable and helpful. I was very please with my visit and will be returning. Thank you. More

More than happy as an old gray haired great Grandma they didn’t try to tack on stuff I didn’t need they didn’t try to tack on stuff I didn’t need More

Unsatisfied guarantee with Arrigo margate; very unprofessional , they scratched my car, costumer service a desaster. unprofessional , they scratched my car, costumer service a desaster. More

Brought my car in because it wouldn’t go into reverse. Got the car back three days later and nothing was done. Next day my car got stuck in 3rd gear so I had to come back to the dealership. Luckily my ser Got the car back three days later and nothing was done. Next day my car got stuck in 3rd gear so I had to come back to the dealership. Luckily my service agent(a woman) was extremely nice and understood my frustration and called an Uber to take me home. A few days later, someone called me to come pick up the car; not my original service agent. Paid for an Uber to take me back to the dealership only for another service person to tell me my car is not ready and it’s waiting for parts. Unfortunately, my original service agent wasn’t there to help, but the gentleman that did help me wasted no time setting me up for a rental. Two weeks later I was told my car was ready by a third service person my car was ready. I came back to the dealership to pick up my car only to wait 15 minutes to get helped by a fourth service agent who called the gentleman who set me up with the rental to finish my transaction. Again, the gentleman was extremely helpful and explained everything to me. He even offered to return the rental for me. I got my car back filthy. You would think after having it for two weeks, they would at least wash it or spray it with a hose. It was clearly under a tree while they were waiting for parts. A weeks later, I called the rental company about my refund on the deposit for the rental. They informed me the rental car wasn’t retuned until three days after I returned it to the dealer therefore I will not get my deposit back. After fighting with Enterprise and explaining that the date they have on file is three days after I returned it, I finally received my deposit back a few days later. What a horrible experience!!! More

It was easy to set an appointment and the service was quick, great and fairly priced. quick, great and fairly priced. More

Oil changes should not take three and a half hours to complete with an appointment complete with an appointment More

Service team cares and is busy. My concern is water pump needs replaced as it is under warranty. They told me not available. It’s been almost 2 weeks since I was there. Is it in yet My concern is water pump needs replaced as it is under warranty. They told me not available. It’s been almost 2 weeks since I was there. Is it in yet? More