Margate Chrysler Dodge Jeep Ram - Service Center

Brian Crystall was awesome at getting me attended and serviced promptly, will service with you guys only here on out. serviced promptly, will service with you guys only here on out. More

I dropped off my vehicle and when I got the call about a total amount needed to replace the battery I was given information on a previous vehicle, the person on the phone had no idea which was my vehicle an total amount needed to replace the battery I was given information on a previous vehicle, the person on the phone had no idea which was my vehicle and no idea what was the reason for the car being serviced. I was extremely stressed out and upset because if its a professional place of business the person should know what to tell me. I dropped off my vehicle because the navigation system was all out of wack and the dashboard displayed a malfunction light, the start/stop issue. After speaking to the agent I also got transferred to another department whom transferred me to the service department. It seemed nobody knew which was my vehicle and what my vehicle needed. At the end of the day, the battery was replaced, we paid for it but the navigation system is even worse than before. As soon as I turn it on it shows like we are driving in the ocean, so clearly your technician didn't do anything to fix or update y navigation system which I need to work. More

They did their job doing what was suppose to be done on the vehicle. Th the vehicle. Th More

My Service Advisor Devesh Maharaj was courteous, professional and caring. He kept in touch with me every step of the way. He is an asset to Arrigo. On the other hand I am very disappointed in the Me professional and caring. He kept in touch with me every step of the way. He is an asset to Arrigo. On the other hand I am very disappointed in the Mechanic reporting that the front struts were leaking and tension rods needed replacing. In conversation with two of the Service Advisors we all questioned that report simply based on the cars milage of just over 23,000 miles..My neighbor, who is a mechanic, verified that the Struts were not leaking at all....THE INSPECTOR VERIFIED WHEN GOING OVER BUMPS THERE IS A CLUNK NOISE IN THE FRONT END. THERE IS NOISE FROM BOTH FRONT UPPER STRUT MOUNTS. THERE IS ALSO A NOISE FROM THE LOWER CONTROL ARMS. THERE WAS NO EXCESSIVE OSCILLATION FROM THE FRONT STRUTS. THE FRONT STRUTS ARE DRY AND NOT LEAKING. THERE WAS ONLY NOISE FROM THE UPPER STRUT MOUNTS. THE FRONT LOWER CONTROL ARM BUSHINGS ARE WORN AND STARTING TO SEPARATE. THE FRONT LOWER THRUST ARM BUSHINGS SHOW NO FAILURE AND NO EXCESSIVE MOVEMENT WITH A PRY BAR..........If this was not an insurance claim I might have fallen victim to this false information from the mechanic and I would have invested approximately $2,500 in this repair. This incident has left a distrustful bad taste in my mouth for future service at Arrigo Margate..........Ending on a positive note "The Service Advisor' Devesh was very good. More

My personal experiences with Arrigo Dodge have been good. When I have taken my vehicle there for maintenance or repairs they have done a good job trying to meet the needs of my vehicle and myself. When I have taken my vehicle there for maintenance or repairs they have done a good job trying to meet the needs of my vehicle and myself. More

Very good dealer and the service department is excellent I was helped by Esperanza and she did a fantastic job for me I was helped by Esperanza and she did a fantastic job for me More

I took my truck for servicing. Everyone was super nice and I didn’t have to wait too long. Great job Arrigo!!! Everyone was super nice and I didn’t have to wait too long. Great job Arrigo!!! More

Brian was the first service writer I've talked to in awhile that actually knew what the xxxx he was talking about. Some of the other service writers there wouldn't know a Dodge ram 1500 from a Toyota C awhile that actually knew what the xxxx he was talking about. Some of the other service writers there wouldn't know a Dodge ram 1500 from a Toyota Corolla More