Margate Chrysler Dodge Jeep Ram - Service Center

they take their time to figure out what was wrong with my truck and to make sure it was safe to drive before they give it back to me. truck and to make sure it was safe to drive before they give it back to me. More

They took my vehicle in for service at the appointment time. I originally opted to wait. After the original estimate on time, my service rep Rob informed me it would take additional time to complete the s time. I originally opted to wait. After the original estimate on time, my service rep Rob informed me it would take additional time to complete the service and arranged for an uber to take me home and pick me up. I couldn't ask for a better experience. More

Disappointed after 2 years of getting my car here and having to do the service, the service department gets worst and worst they are so disorganized. Every time i have an appointment is useless, there’s having to do the service, the service department gets worst and worst they are so disorganized. Every time i have an appointment is useless, there’s always a line with the workers having horrible sense of accountability and overall unprofessional. I was hearing conversation about them making fun of losing a customers key. I was there for an oil change and to check for any electric issues. I ask that advisor if they will give me a call when the car is ready he confirm my phone number and told me it would be ready in 3 hours so I left my car at 11 AM I didn’t hear anything back so I called around 5 PM nobody would answer the phone, so by the time I got back to the shop it was 6 PM and they told me they service department was close and they didn’t have the keys to my car so there was nothing they could do about it. I had to miss a day of work the next day because they never call me and didn’t give me my car back. I called the next morning comes to find out they didn’t do a single thing to my car… Overall terrible experience. More

Not happy with the communication. The signage was confusing, I was first on right side of the building marked service. Turns out I was on the wrong side of the building. Finally s The signage was confusing, I was first on right side of the building marked service. Turns out I was on the wrong side of the building. Finally someone came out and told me it’s on the other side, left side marked service. I get there and there’s 3 cars ahead of me, yet I had an appointment. Nobody seems to care about appointments. No priority. When picking up my car, that was disappointing. I had to go find it in a parking lot. More

Service was good I was in and out very quickly…everyone was very nice and friendly I was literally out in less then an hour was very nice and friendly I was literally out in less then an hour More