Margate Chrysler Dodge Jeep Ram - Service Center

Clean - great customer service - friendly staff from greeter, service tech, payment. Easy to see with - no hassle. Got car back in a timely manner as i was told i would greeter, service tech, payment. Easy to see with - no hassle. Got car back in a timely manner as i was told i would More

1. My wife took my RAM in for an oil change and found out We didn’t have any left. In the package. My wife agreed to buy the “3” package and was charged for four (4) oil changes. She asked why and was to out We didn’t have any left. In the package. My wife agreed to buy the “3” package and was charged for four (4) oil changes. She asked why and was told that’s the way it’s done. I should have been charged for three (3) and now should have two (2) left in the package. 2. 19 point service check. Was not done I still have a brake light out. 3. What is your action plan to overcome these complaints. William Otto More

Took the car back because work that had been done at the same dealer in January 2020 was apparently not done correctly. Brian was quick in tending to my cars needs. I appreciate efficiency and promptness. same dealer in January 2020 was apparently not done correctly. Brian was quick in tending to my cars needs. I appreciate efficiency and promptness. More

Apparently since Arrigo sold the dealerships customer service is not the greatest the service manager was good but simple oil change and tire rotation the tech did not do the tire rotation. Then I went t service is not the greatest the service manager was good but simple oil change and tire rotation the tech did not do the tire rotation. Then I went to the parts department to ask for fuel filters they took very long and once the guy came out look at me patiently walks toward me stops to put dip in his mouth when I ask him for the parts he looks at the ceiling and tells me a random price and when I asked him are you going to look it up on the computer he told me yeah sure I didn’t do it so this is why I’m saying the customer service sucks I don’t really know what they are think if that’s normal now but if you’re going to go spend money somewhere you need to be treated correctly More

Cliff and Hiren treated me GREAT. They more than made up for the others who couldn't return phone call or a text. Thank you for the others who couldn't return phone call or a text. Thank you More

Great service. Service reps need to be more available and communicative over the phone, they need to work on it. I suggest they give out their cellphone numbers. communicative over the phone, they need to work on it. I suggest they give out their cellphone numbers. More

The service tech left fingerprints on the inside and outside of my WHITE van. Didn't like that too much, other than that, the work was done in a timely manner. outside of my WHITE van. Didn't like that too much, other than that, the work was done in a timely manner. More

Great service by Garrett. One neg thing I would say is how an O2 sensor can be bad at 25k miles. Other than that everything was great how an O2 sensor can be bad at 25k miles. Other than that everything was great More

Customer service was great! They did everything they could do to make the deal . I would highly recommend this dealership! The salesman I had was Sam and he did everything he could do to make sure I was could do to make the deal . I would highly recommend this dealership! The salesman I had was Sam and he did everything he could do to make sure I was Satisfied and I greatly appreciate you guys . More

I took my car in on Saturday morning for service and to get a tire replaced. Heather was fantastic in taking care of me and my Jeep - I really felt like she was looking out for my best interests and offer get a tire replaced. Heather was fantastic in taking care of me and my Jeep - I really felt like she was looking out for my best interests and offered trustworthy advice. More