Margate Chrysler Dodge Jeep Ram - Service Center
Margate, FL
2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center
Brian Crystall was extremely helpful and accommodating to me. I had concerns about COVID and bringing my car in for service. My conversations with him prior to my visit and during my visit put me at ease. I me. I had concerns about COVID and bringing my car in for service. My conversations with him prior to my visit and during my visit put me at ease. I will come back and ask for Brian. More
Julio Tello was amazing in helping me to find the right truck I needed , with such a large inventory to choose from . He and Rachel from finance helped me to get into a very nice 2020 jeep gladiator rubico truck I needed , with such a large inventory to choose from . He and Rachel from finance helped me to get into a very nice 2020 jeep gladiator rubicon More
Great service experience and promised on time. The video was a nice update. Service dept provided a loner vehicle. This dealership is closer to my home was a nice update. Service dept provided a loner vehicle. This dealership is closer to my home More
Good morning, came and had my oil changed and tire rotation. Was there early wanted to get in and out . Was met by heather who was awesome!! Very personable and knowledgeable. Heather kept me up to da rotation. Was there early wanted to get in and out . Was met by heather who was awesome!! Very personable and knowledgeable. Heather kept me up to date on my vehicle and also let me know my air filter was dirty we changed it and I was on my way. Thanks for great service! Thank you heather 😊 More
service was great. kind and nice workers. heather kept me updated on the status of my car and was understanding. the car is running well now. updated on the status of my car and was understanding. the car is running well now. More
Front desk advisor, Heather, was very rude to mechanic staff in front of clients. Unnecessarily rude. Staff were relaying information to her and she said “move along, you don’t need to tell me that” in a staff in front of clients. Unnecessarily rude. Staff were relaying information to her and she said “move along, you don’t need to tell me that” in a very condescending manner. After I called at the end of day to get status on vehicle she told me my vehicle was ready, as I was on my way to pick up vehicle after getting a ride there she told me it was actually not ready and that she would push to have it ready first thing in the morning. I called her for a status late morning and got sent straight to voicemail. She never called me back and thankfully I received notification via email about car status from mechanic staff. When I got there front desk staff had to venture out to find out status of vehicle as they did not have any updates from Heather. They also had to remove diagnostic fee that Heather failed to mention. I’m grateful for the staff that was there to pick up the slack. The disorganization (to the point of not knowing car status) and rudeness to her own staff was very discouraging to see. More
The service there is awesome ask for Rashad when you get there he’s solid. Sales department is the best in south Florida ask for Richard he’s the man there he’s solid. Sales department is the best in south Florida ask for Richard he’s the man More
No service personnel outside to receive my visit, but once inside didn't wait too long, gentleman there was helpful, and assisted me fine. I like my vehicle clean, I wish they used a liner for my steeri once inside didn't wait too long, gentleman there was helpful, and assisted me fine. I like my vehicle clean, I wish they used a liner for my steering and driver seat, it wasn't trashed or anything, but oh well, it would have been nice. More
Great communication. Fast service with the sales team. I will definitely bring my vehicle here for service again. Great customer service and attention to detail. will definitely bring my vehicle here for service again. Great customer service and attention to detail. More
Thanks to garret and the Arrigo service team to have mi wife grand caravan fix and ready for the road . I always services all my car at this dealer wife grand caravan fix and ready for the road . I always services all my car at this dealer More