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Marhofer Chevrolet - Service Center

Stow, OH

3.9
16 Reviews

16 Reviews of Marhofer Chevrolet - Service Center

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April 15, 2024

Service advisor was helpful and prompt he got me in and quick. I would recommend them. More

by legwork.ward08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daron
Jun 13, 2024 -

Marhofer Chevrolet responded

Hi, We are thrilled to learn that you would recommend our service department. Thank you for your kind words and continued support.

April 04, 2024

Went in for a service light issue , problem was found but not getting fixed yet due to an outside issue More

by dlwade06
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane
November 19, 2022

My friend bought a used car,The car is in great shape and she is really enjoying it.Her battery died yesterday,We we were stuck at McDonald's on 91 with groceries and it was cold and snow was coming dow More

by mssalisw1970@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know it was my friend's car
November 05, 2020

Worked with us to try to find the vehicle for us. He was very friendly and accommodating. He helped us find a good solution regarding payment. More

by shanewalsh506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keenan Phillips
Nov 09, 2020 -

Marhofer Chevrolet responded

Thank you for your kind words, Shane!

April 03, 2019

Very poor service department I’ve bought 8 cars since 1991 from this dealership and will never buy from again..I bought a $40,000 truck which is by far the most money I’ve ever sp More

by Storm2607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve and Alex
Apr 07, 2019 -

Marhofer Chevrolet responded

Brad, We view every mistake made as an opportunity to learn so we appreciate you bringing your concerns to our attention. Thank you for taking the time to speak with Chris.

Apr 13, 2019 -

Storm2607 responded

After posting my issues and concerns with the service department at Marhofer in Stow I was contacted by management and they took my concerns very seriously and offered to make things right. I truly appreciated that they reached out about my issues and concerns and wanted to hear why I had the problems that I did and we worked them out. Thank you Chris Marhofer for reaching out and listening and making me feel appreciated for purchasing from your dealership.

February 14, 2018

STAY AWAY Editing my Review 2/14/2018 to a 1 star: Purchased a 2016 Malibu from this dealership in January of 2017. Purchased it used with only 12,000 miles More

by radkitten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
2