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Marhofer Hyundai Genesis of Green
Akron, OH
823 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 823 reviews
November 12, 2022
Myself and my daughter wanted to purchase a vehicle. We both went at separate times to test drive and were told it was out for service. After many calls and Texts we had an appointment for 9:00am toda We both went at separate times to test drive and were told it was out for service. After many calls and Texts we had an appointment for 9:00am today. They called to cancel this morning and reschedule for Monday as the salesman couldn’t make it. We had taken off work to be there and stated we would still be up and would just work with someone else. They called back and said it was being detailed and wouldn’t be there until Monday. Then another person called and someone else was test driving it right now. We were ready to make a cash deal on the car all week and got the run around. Canceled appointments and lies were the basis of our experience at this dealership. I do not recommend this very unprofessional place. More
by C Crawford
Employees Worked With
Josh Lovejoy. & Brady
August 24, 2022
incredibly dishonest. ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (beca ..tried to purchase a car that was listed on CARS.COM. Made an appointment and drove 50 miles to purchase only to be told that the car was sold (because it had been ordered months before). I was told that this was a tactic to get you on the dealer lot and try to sell you something else. More
by sam
Employees Worked With
prefer not to say
February 27, 2022
The old fashion Scam. Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Eve Get all your info. Name, license, phone...etc. Appraise your car, get your keys, read the spiel about no haggle prices.... And Still Not Let You Even See the car you came to see....much less test drive. More
by Xxxxx
Employees Worked With
Scam salesman no name- never told it
January 31, 2022
As of recently they have no one working in the service department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible servi department everybody quit so you now have to call yourself and hope someone answers the phone. Terrible place to get service!!!! Still terrible service the rep that called had no idea what was going on with our car and became nasty with my wife she is a very calm and nice person even when being berated this has happened here several times two of which she came home crying! We have always been nice when we call but they seem to not care. There are many reviews now being posted about this dealership it has major issues from management down!!!!! More
by Sk3gibbons
Employees Worked With
They quit
April 14, 2021
I live 400 miles away, and was able to buy a car from Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very Marhofer Hyundai over the phone. It was a very smooth transaction. Ervin the salesman, and Amy the finance consultant, we're both a pleasure and very easy to deal with. The price was great and the interest rate was right what I was looking for. Thank you so much for a smooth transaction! More
by henn58
Employees Worked With
Ervin Pero and Amy Matheny
January 08, 2021
Great experience! Shout out to Kyle! Warm welcome from all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! all the staff. Easy, Clean, No sales pressure just great information! Love my vehicle and it was fast! More
by Jrnyrox1
Employees Worked With
Kyle
November 07, 2020
I called Ron Marhofer Hyundai of Green and spoke with sales consultant, John Kainrad. I explained that my husband and I have been shopping for the perfect car for us to lease and have decided on a Hyunda sales consultant, John Kainrad. I explained that my husband and I have been shopping for the perfect car for us to lease and have decided on a Hyundai Kona SEL fwd. We were still undecided on color and I asked John to please have a Thunder Gray Kona ready for us to see the next morning at 10:00 when we pass through on our way to Cleveland (Halloween 2020) and work up a quick quote as we would be pressed for time. We arrived at 10:00, John met us at the door and took us to see the Thunder Gray Kona he had staged for us just outside the showroom. Did you know when the sun hits that Thunder Gray it sparkles blue, purple and green? I didn’t either! It’s beautiful 😍. Color decision made! We sat down then with John and negotiated a great price and started the paper work. We had to leave, but came back later to wrap it all up and drive our new car home! Easy peasy! Thanks John Kainrad and Marhofer Hyundai of Green. You made our day 😬😬 We love this Kona❣️ More
by Chicomom03
Employees Worked With
John Kainrad
March 02, 2020
Best Car Buying Experience Kudos to the dealership especially Connie Gerber. She went above and beyond her job and made our car buying day perfect. Thanks Ron Marhoffer/Green. Kudos to the dealership especially Connie Gerber. She went above and beyond her job and made our car buying day perfect. Thanks Ron Marhoffer/Green. More
by fraugss
Employees Worked With
Connie Gerber and Bill in finance.
August 14, 2019
Only great with the right sales person I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and tho I do want to start off by saying that one sales guy, John K, is probably the best Salesman I have ever experienced. He is very polite, caring, and thoughtful.....I would recommend him ONLY to anyone else. I did unfortunately have a bad experience not invoking John K, he was not available during my visit. I was assigned a female who didn’t seem to care about my insight or my desires and same to the manager she had come speak to me in regards to the car I wanted to buy. I felt very disrespected by the words and actions that took place during my entire visit and that’s not how buying a new car should be. I was almost in tears due to being consistently let down, judged, and manipulated. More
by hyundailover
Employees Worked With
Unavailable
