Marin Acura

We contacted Marin Acura because we were looking for a specific model and color 2013 RDX. Our contact with Edmond over the phone was so pleasant and professional, and he assured us he could deliver the e specific model and color 2013 RDX. Our contact with Edmond over the phone was so pleasant and professional, and he assured us he could deliver the exact car we wanted. We drove several hundred miles and went to many dealerships, but none could deliver the car we wanted or beat Marin Acura pricing. We called Edmond and when we arrived at the dealership, everything just as promised. We had a very pleasant experience buying our car through Edmond. His knowledge of all the new technology in our car was very helpful and he walked us through every step. We brought our car back to have some accessories added to the car and the service Dept. was great! We are so glad we bought our car through Edmond, the best experience we have ever had with purchasing a car. More

We were originally put in contact with Marin Acura through the Costco Auto Program. Edmond Kim was the internet sales rep listed and he contacted us and made the buying experience truly remarkable. through the Costco Auto Program. Edmond Kim was the internet sales rep listed and he contacted us and made the buying experience truly remarkable. After explaining the Costco pricing he stated Marin Acura could do better and sure enough, Marin Acura's price was below Costco's. Edmund was great to work with, pleasant, friendly, and very knowledgeable. More

By far this was the best car buying experience ever! I By far this was the best car buying experience ever! I had called many Acura dealerships in the bay area (including Stevens Creek) for pricing and Ma By far this was the best car buying experience ever! I had called many Acura dealerships in the bay area (including Stevens Creek) for pricing and Marin Acura definitely came in the lowest. After we agreed on an out the door price by phone it was as simple as going in and signing papers. No hassel, no gimmicks, no pressure to upgrade. We were in and out in under two hours including the test drive time. Edmond was extremely knowledgeable, sincere , and accomodating. Before figuring out that it was a piece of tape, I thought the paint was uneven on the car door after I brought the car home. When I called Edmond about it, he actually offered to come to my home, pick up the car to have it looked at, and to deliver a replacement vehicle for me to drive meanwhile. Now that's service! Mike, the store manager was a true gentleman who made this experience a real pleasure. Jean Pierre helped us a great deal in working out the financial details of purchasing the car. I would definitely recommend Marin Acura to all of my family and friends! More

We had a great experience purchasing a new Acura TL at Marin Acura. We negotiated an "out the door" price over email, and were pleasantly surprised that once we actually got to the dealership, they didn' Marin Acura. We negotiated an "out the door" price over email, and were pleasantly surprised that once we actually got to the dealership, they didn't play any games with us regarding the price. Of course, they offered some additional options (warranties, etc.), but were not pushy at all when we declined. Working with Edmond Kim in particular was great - he was very knowledgeable about the car and extremely laid-back. Even though there are about five Acura dealerships closer to us, we'd definitely make the drive out to Marin Acura again if we were to purchase another Acura. More

My husband and I bought a Certified Acura TSX from Marin Acura and are beyond happy with every part of our experience with the dealership and the staff there. They went above and beyond in getting us the ca Acura and are beyond happy with every part of our experience with the dealership and the staff there. They went above and beyond in getting us the car we were looking for - kept me updated of the inventory and then worked out a great price on a great car and great financing to top it off! I would recommend anyone to this dealership - it's not often you feel like a buying a car was an amazing experience - but I did!! More

I've bought many new cars in the last thirty years, mostly Hondas but also BMWs and such. Today I purchased a 2012 Acura MDX from Marin Acura, and I can emphatically testify that this was, from start t mostly Hondas but also BMWs and such. Today I purchased a 2012 Acura MDX from Marin Acura, and I can emphatically testify that this was, from start to finish, the smoothest, most congenial, low stress, and best value automobile purchase I've ever had. Kudos go to Mike, the sales manager, for following up – without undue pressure – my initial inquiries, as we waited for the right model to arrive. And for building my confidence that it was worth driving 90 minutes from home to get to Marin. And, Jean-Pierre, the finance manager also gets top marks for his incredible efficiency, clarity, and outstanding humor. But, my strongest appreciation goes to Patrick Fan, my salesman, for his polite, respectful initial calls to my home, and then especially for his treatment from the moment he greeted me by name at the door upon arrival. He was outstanding in all ways...competent, quick, efficient, an excellent communicator, and gracious. Am I really talking about car dealers?? Pinch me. Marin Acura transformed three decades of auto purchasing experience in one fell swoop. Acura is very fortunate to have Patrick, and Mike, and Jean-Pierre. These guys are incredible. Needless to say...they get six out of five stars! More

Steven is an easy-going salesman who is quite knowledgeable on the cars he sells, particularly the TSX 6-speed manual, 4-door (they don't make this 6-speed shift anymore). Fortunately for me, I knowledgeable on the cars he sells, particularly the TSX 6-speed manual, 4-door (they don't make this 6-speed shift anymore). Fortunately for me, I stumbled upon a 2004 one with less than 48k in immaculate condition with a meticulous and clean CarFacts record. Steven made this car easy to purchase. I didn't have my checkbook and he said it was no problem to do the paperwork first and then I could drive my new car home to get it. He took my daughter to find water, crayons and a coloring book. We had fun coloring while Steven completed all the many forms that go into purchasing a car. When I drove home I noticed there were no car mats. When I told him there were none, he said he would order them and have them for me before the end of the week. Two days later he called to say the new mats were in. If you're in the market for an Acura and want a hassle-free experience, call Steven. More

Once I got to Edward Kim, my experience with Marin Acura was professional, speedy, and positive. The reason I am taking the time to write a positive review is because promises were made and kept - after th was professional, speedy, and positive. The reason I am taking the time to write a positive review is because promises were made and kept - after the money had exchanged hands. I purchased a used car from Edward but the past owner hadn't turned in the spare key. He promised to acquire it asap and if not, to pay for the replacement. After a month of him trying while I was doubting I would ever see it, he followed through with his promise and paid for a replacement. ($150) I appreciate the attitude, tone, and sincerity after the sale when it was not required and that deserves recognition. I would buy from him again. -Rob More

We shopped everywhere and by far and I mean, BY FAR, Marin Acura won out. It wasn’t even close. Steve Kerekesh was extremely helpful and eminently patient. Steve’s knowledge of the product was fanta Marin Acura won out. It wasn’t even close. Steve Kerekesh was extremely helpful and eminently patient. Steve’s knowledge of the product was fantastic. He could answer any question correctly and thoroughly, instantly. We wanted some specific options on the car as well as a desired color and interior combination. Steve was able to tell us within minutes if what we wanted was even available. We were never pressured and no attempt was made to intimidate or bully us. We arrived at a fair price rather quickly. We went in on a Monday afternoon and by Wednesday afternoon, were driving the car we wanted. Steve explained every detail of the functions of the car to be sure we were comfortable before driving away. Above and beyond…our old car was destroyed in an accident, so we had none but still had plenty of places to be while the new car was transferred and options installed. Marin Acura gave us a new car to drive for two days – yes, the tank was full when we got it. Thanks Steve. More

This review is for Service Dept. Went in to ask a This review is for Service Dept. Went in to ask a questions about a low battery message coming up on my ZDX info screen . Didn't think they would This review is for Service Dept. Went in to ask a questions about a low battery message coming up on my ZDX info screen . Didn't think they would have time to take care of the problem, just thought they'd tell me what the heck it meant ! But to my surprise, the really nice Service guy, Marvin, told me he could take care of it right then and there ! He went out of his way to make sure I was happy and printed up the actual recall latter sent to the dealership about what they were going to do in detail. Hey he even put on my new license plates that came in the mail, and I didn't even buy my car there ( they didn't have the right ZDX n stock ) . I'm very proud to have the Marin Acura plate frames on my car ! Great people, very helpful. I left very happy and didn't even mind the wait for an hour. The facilities are all so nice that I didn't even mind being there. Its obvious the dealership values their customer's time and they go above and beyond in making the place comfortable and even cozy !!! More