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Marin Subaru

San Rafael, CA

Overview
Reviews
4.9
166 Reviews
Call Dealership (415) 943-0671
View Awards

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 166 reviews

August 31, 2026

Buying our new Forester was a great experience at Marin Subaru. Aaron was very helpful and easy to work with. More

by kevinlosik5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Bruce
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Aug 31, 2026 -

Marin Subaru responded

Congratulations on your new Subaru Forester! It's great to hear Aaron made the experience easy for you. We at Marin Subaru wish you safe travels!

August 20, 2026

Worked with Jon Elvenia at Subaru showroom and he was great and very informative answering all our questions. We would definitely work with him again. We love the car! More

by New auto
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jon Elvenia
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Aug 24, 2026 -

Marin Subaru responded

We’re so glad to hear Jon provided such a helpful and informative experience! Enjoy your new car from all of us at Marin Subaru!

July 28, 2026

We had a great customer service experience at Marin Subaru . Victoria was extremely attentive and knowledgeable. And the team was helpful and courteous. Would recommend the dealership to friends and fa More

by VY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Bianchi
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Jul 29, 2026 -

Marin Subaru responded

We're grateful for your recommendation and thrilled to hear you had a great experience with Victoria and our team at Marin Subaru. Thank you for choosing us!

July 26, 2026

Great service experience overall. Quick intake and easy pickup and loaner provided. Communication was excellent. More

by Sgmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 27, 2026 -

Marin Subaru responded

We love to hear that the Marin Subaru team made the entire process seamless from start to finish! Thank you for choosing us and for sharing your feedback.

July 02, 2026

Tyler was excellent service manager. He gave me all the info I needed to make an informed decision about service. The video of the vehicle inspection was really a great addition. I co More

by JJBoitano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Jul 02, 2026 -

Marin Subaru responded

Thank you for sharing your glowing review of Tyler and the team. We are thrilled that his professionalism and effective communication made your service experience simple and transparent. We hope to welcome you back to Marin Subaru next time!

June 30, 2026

I had a really great experience here - Sami and Carrie were both straightforward, professional, competent and polite. More

by Mcrabill95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami, Carrie
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Jun 30, 2026 -

Marin Subaru responded

We’re thrilled to hear you had such a great experience with Sami and Carrie at Marin Subaru. Thanks for your business and your five-star review!

May 28, 2026

Making an appointment was easy and the service Courteous, quick: and will be returning again for another appointment. More

by tonytopolsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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May 29, 2026 -

Marin Subaru responded

Thank you for sharing your feedback with us! We are thrilled to hear that everything from booking your appointment to the service itself was seamless and speedy. We look forward to seeing you again at Marin Subaru! Safe travels!

May 27, 2026

Quote was very high. After the car was picked up, the dealership wanted to make a “deal” on the work that was needed. Very unprofessional. Get rid of the diagnostic charg More

by Kriscamerondds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
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May 28, 2026 -

Marin Subaru responded

We understand your concerns regarding the cost of repairs and diagnostic charges. Diagnostic fees are a normal part of the repair process, as our technicians spend time and use specialized equipment and training to properly diagnose the issue with the vehicle. Our technicians are compensated for their time and expertise, and these charges also help cover facility costs, utilities, and ongoing manufacturer training. After reviewing the estimate with you, our advisor was simply trying to assist by exploring possible ways to help reduce some of the repair costs. Our intention was never to pressure you but rather to see if there was a solution that worked better for your situation. We appreciate your feedback and the opportunity to inspect your vehicle.

May 09, 2026

Always get excellent service at Marin Subaru. Once again this was the case. Give them all a raise. More

by Goplaces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Print
May 11, 2026 -

Marin Subaru responded

Thank you for your confidence in Marin Subaru, and for your business. We are grateful to have you as a customer!

May 05, 2026

Everyone was friendly and professional. Easy car buying experience! I would definitely return to this dealership. Scott Collin was super nice and knowledgeable. More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Collins
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May 05, 2026 -

Marin Subaru responded

Karen, we are thrilled to hear that you had a friendly and professional car-buying experience with Scott and the team! Thank you for choosing Marin Subaru and for sharing your positive feedback. We look forward to working with you again!

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