Marin Subaru

My wife and I have been very satisfied Marin Subaru customers for over 30 years. We feel like family. Eugene, Fabio and Devrie are the best, as is Mario in service. We've only purchased one other (non- customers for over 30 years. We feel like family. Eugene, Fabio and Devrie are the best, as is Mario in service. We've only purchased one other (non-Subaru) vehicle from another dealership. Sales and service there is painful by comparison! More

We have always received excellent service at the San Rafael Subaru dealership We will continue to take our car to them Rafael Subaru dealership We will continue to take our car to them More

It was very easy buying a car there we were in and out in less than an hour less than an hour More

Great service, helpful and friendly advisors. Eugene was very nice. Would recommend this dealership to a friend. Eugene was very nice. Would recommend this dealership to a friend. More

This review is about the service dept. Came in with a CVT issue and routine maintenance needs. The techs dismissed my CVT concern with unrelated explanation. CVT Issue kept getting worse Came in with a CVT issue and routine maintenance needs. The techs dismissed my CVT concern with unrelated explanation. CVT Issue kept getting worse until car became underivable two months later. As for the routine maintenance part, the service performed tasks that I had not requested, and failed to perform tasks that I had asked for, and charged me for things that I didn't request as well. As for CVT issue, sadly I was *66 miles* out of warranty and Subaru of America didn't cover the repair or even half. Moral of the story, don't buy a Subaru because the company doesn't stand behind their product and warranty. And never go to Marin Subaru, they are an incompetent bunch that will cost you money, time, and grief. More

Love our new Outback. The sales folks are no pressure professionals. Easiest car purchase ever The sales folks are no pressure professionals. Easiest car purchase ever More

Very easy to work with. Didn’t try to gouge us and have us pay more than MSRP like all the other dealers in this area. Overall stand up team with none of the pressure and st Didn’t try to gouge us and have us pay more than MSRP like all the other dealers in this area. Overall stand up team with none of the pressure and stress that typically comes with a dealer. The transaction itself was also super easy. More

Marin Subaru did a great job in getting my car scheduled for service. They did a 60k service inspection, although costly. I was happy with their work. I wanted the car serviced before my drive to southern for service. They did a 60k service inspection, although costly. I was happy with their work. I wanted the car serviced before my drive to southern California for my mom's funeral service! The car performed well on the road there and back. More

Our experience was great! No questions left for us to guess about. All was explained to us and the follow up with their Subaru expert to show us the car, was excellent as well No questions left for us to guess about. All was explained to us and the follow up with their Subaru expert to show us the car, was excellent as well! More

Complete and utter disappointment. First, I got screamed at repeatedly by one of your service techs - in full view of other workers and customers -- for telling him that another custom First, I got screamed at repeatedly by one of your service techs - in full view of other workers and customers -- for telling him that another customer was blocking the exit. Second, when bringing my car, another worker decided to rip out the mat, which was entangled with my front dash camera. This caused the camera to rip out and slam on the ground. Rather than pick it up -- or even APOLOGIZE -- he just looked, when "oh", and kept walking like a complete and total xxxxxxx. Third, when I called to complain to the manager, he didn't give a xxxx about any of this. You staff complete and utter jerks who aren't competent enough to work with snails let alone human beings. More