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Marin Subaru

San Rafael, CA

4.9
162 Reviews

595 Francisco Boulevard East

San Rafael, CA

94901

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Showing 162 reviews

April 04, 2025

Agreed on internet price for WRX TR - talked to Ashley Axume. She scheduled an appointment for next day with Hans Wagner. Drove 70 miles to dealer. Met Hans, he gave me the keys to test drive. After I ca More

by Aleks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Axume, Hans Wagner
April 03, 2025

super friendly and informative staff, Felipe was great and proactive about communication and making me feel comfortable that my car was in good hands. great experience overall More

by Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Apr 03, 2025 -

Marin Subaru responded

Alexander, we're delighted to hear that Felipe and the Marin Subaru team made your experience a positive one. Thank you for sharing this feedback!

April 02, 2025

Easy to get appointment. Super friendly and helpful staff. Good communication from them and the kept to time. More

by BohoCynthia Demares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Apr 03, 2025 -

Marin Subaru responded

Cynthia, we're delighted to hear that our team at Marin Subaru provided you with friendly service and efficient communication. Thank you for sharing your experience!

April 02, 2025

Hans was so patient, kind, and helpful. My daughter was buying her first car and he made the experience special and easy for her. Definitely recommend working with him to buy your car! More

by shawnshelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans
Apr 02, 2025 -

Marin Subaru responded

We're delighted to hear that Hans made your daughter's first car-buying experience special and easy at Marin Subaru. Thank you for recommending him!

April 02, 2025

Easy and timely scheduling, excellent service and attention to detail, professional, very knowledgeable and friendly staff More

by winderland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Ribeiro
Apr 02, 2025 -

Marin Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Marin Subaru provided excellent service and made the process smooth for you. We appreciate your support and look forward to serving you again in the future!

March 29, 2025

Felipe was incredibly customer service focused when we came in with a sensor issue. He triaged with the site mgr and Subaru corporate to provide us an excellent cost saving solution for our vehicle! More

by erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Mar 31, 2025 -

Marin Subaru responded

Erin, we're delighted to hear that Felipe provided such excellent service at Marin Subaru! It's great knowing he and the team could offer a cost-effective solution for your vehicle. Thank you for sharing your experience with us!

March 27, 2025

Love my new car and the sales people and staff were extremely helpful and made the process easy to navigate! highly recommend!! More

by sabrinnacruzeiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabio De Moraes, George Nassif, Carie
Mar 27, 2025 -

Marin Subaru responded

Sabrinna, we're delighted to hear that you love your new car and had a smooth experience with our team at Marin Subaru! Thank you for the recommendation!

March 25, 2025

Subaru Marin has serviced my car since I bought it in 2016. They have done a fantastic job! Special thanks to Mario for his kind, efficient manner, explaining all service items and addressing any i More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 25, 2025 -

Marin Subaru responded

Ann, thank you for your continued trust in Marin Subaru since 2016! We're delighted to hear that Mario has provided such excellent service and made each visit a positive experience. We appreciate your kind words and look forward to serving you again!

March 18, 2025

Gorge was the most customer oriented person I have ever met. He is kind, care, patience, and listen to customer's need. More

by Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gorge
Mar 19, 2025 -

Marin Subaru responded

Jean, it's wonderful to hear that Gorge provided such attentive service at Marin Subaru. We appreciate your feedback and hope you enjoy your time with us!

March 02, 2025

Once again I brought my car for oil change and tire rotation. Very satisfied with the whole procedure. The best part of it is dealing with Felipe, who is a tremendous asset to Marin Subaru More

by maritzaomura
Workmanship
Recommend Dealer
Yes
Employees Worked With
Felipe Ribeiro
Mar 03, 2025 -

Marin Subaru responded

Maritza, we're delighted to hear that Felipe made your service visit a positive experience at Marin Subaru. Thank you for sharing your satisfaction with us!

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