Marina Dodge Chrysler Jeep

My experience with Shane Pitts and the Marina Dealership in Webster NY was great. I bought one car, came back the follow week and ask for something even better and they found my first Brand New Car, which, in Webster NY was great. I bought one car, came back the follow week and ask for something even better and they found my first Brand New Car, which, I LOVE. The service for my first oild change was quick and I was greeted by everyone I met that day with smiles. Everybody seems to love their job. Overall, my experience so far have been great, so great, I recommended a friend and he eventually bought a car from the Marina Dealership. Marina!!! Keep doing what your doing!!! Thank You!!! More

Fast , friendly, courteous service people. wait time was great, had a oil change and tire rotation was there a total of 32 minutes now thats fast. keep up the great work. great, had a oil change and tire rotation was there a total of 32 minutes now thats fast. keep up the great work. More

From the beginning, when I purchase my Outlander (2008) I have had extremely positive experiences with the dealership at Marina. Since purchasing the vehicle I have been faithful in servicing my vehicle at t have had extremely positive experiences with the dealership at Marina. Since purchasing the vehicle I have been faithful in servicing my vehicle at the recommended times and they have always quickly and efficiently serviced my vehicle. So far, it has been the best experience I have had with a dealership. More

My visit was the worst i have ever had at a car dealership i will never return nor will i send others there i went there with intent to buy a new jeep that was listed on the internet for around $26 dealership i will never return nor will i send others there i went there with intent to buy a new jeep that was listed on the internet for around $26,000 i like over 2 hours away when i got there the price changed top $39,000 funny how that works i had printed off all of ads of of cars.com the dealers website and autotrader.com the salesman told me that it was because he could not change the price above msrp well after i left and was pissed to say the least they changed the price on all of the sites also i had a trade in that they were aware of i dealt with there internet sales team who assured me that the vehicle would be there when i got there ready for me to test drive and i would be able to drive it home that night when i got there a salesman had taken the jeep home so i had to wait 30 mins for him to get back the internet manager told me they could get within a few hundred dollars of my payoff on my trade in which is why i took the drive when i got there they offered me $23,000 my payoff was $27,800 i would not be surprised if there are other reviews like this as i have posted my opinion on many other sites and it seems others feel the same way as i do there sales tatics were borderline illegal when discussed with my lawyer he said take them to court for bait & Switch prices do not change like that and i will continue to write these bad reviews as long as i can so that everyone knows who they are dealing with More

I bought a 2012 Jeep Liberty from Louie Restivo. He is I bought a 2012 Jeep Liberty from Louie Restivo. He is the a wonderful sales professional. He treats everyone like family. This is the second vehi I bought a 2012 Jeep Liberty from Louie Restivo. He is the a wonderful sales professional. He treats everyone like family. This is the second vehicle that I purchased from Louie. Jason Ivy was the finance person & was very helpful. Louie had the flu on my delivery day & Jim Pullara actually did the delivery. He was very helpful & professional as well. I have purchased a number of vehicles from Gabriele Ford & Marina Dodge dealerships. It never a hassle buying from the Gabriele family. The Service & Darts Departments very well run as well. I would not hesitate at all sending someone to buy a car from the Marina dealerships. George Cantabene More

I had a great experience buying a car from Louie Restivo. He is very personable and professional, a real asset to the dealership. He was very knowledgeable with the vehicles and took his time to explain the He is very personable and professional, a real asset to the dealership. He was very knowledgeable with the vehicles and took his time to explain the financing options. Never once did I feel pressured to buy. Also, when I went to pick up my new Jeep Liberty, it was in immaculate condition, inside and out, from being in the snow the day prior. The staff at Marina obviously takes pride in their work and takes care of their customers. I would highly recommend this dealership to anyone looking for a new/used car or service. Very friendly staff that make you feel welcome and they gave an unmatched trade in value for my last vehicle. Very satisfied with my purchase! Thanks Marina! More

I purchased a "Chrysler Certified" vehicle, which had having supposedly gone through the 20+ point inspection. Not sure why this was "Chrysler Certified" as part of the inspection includes all which had having supposedly gone through the 20+ point inspection. Not sure why this was "Chrysler Certified" as part of the inspection includes all Recalls done prior to pick up (Not done prior to pick up, had to insist on it), Floor Mats (not in car), Owners Manual (took me over a month and several phone calls to procure one). Leads me to wonder what else was conveniently skipped. Also, on the day I came to pick up my used car, I waited in the showroom for 3+ hours as they had forgotten I was coming to pick up the car and it wasn't ready. Each time I inquired as to how much longer it would be, I was told "5 minutes". Nobody would explain to me why I was waiting. I finally found out that they were nowhere near having my vehicle ready when I overheard 2 employees discussing the situation. They didn't know I was standing behind them. More

I did not have plans on test driving anything, but as it happens I was having problems with the vehicle that I recently bought, so I did test drive a couple vehicles last night, and will be picking up a bra happens I was having problems with the vehicle that I recently bought, so I did test drive a couple vehicles last night, and will be picking up a brand new Jeep Compass today after work. I thought since you were the person who does the surveys and things that I should let you know how great everyone was, Marlena has been especially helpful to me since I bought my first vehicle from you 3 months ago. Lou, and Mike helped me out in the sales department and did a really good job, Mike did not try to convince me to buy anything, he just simply explained the perks of why it would be better to buy brand new, and also he did try to find me a used vehicle before we moved to a brand new one, but he was sincerly concerned about me taking on a previous owners issues again. I am not sure of the name of the lady at the front desk, but she was wonderful also, very friendly and made conversation with my mom and I while we waited for everyone to finish with the customers they had so they could help us. I hope this information helps you with your research. I think there are some people that are helpful people in your type of business, and some that try but just don't do as well, and there are plenty of dealerships that would not even care about my problem once I left the lot, but Mr. Gabrielli and Marlena did thier best to help me with the issue and keep me from getting into another. Some people think it is not fair that I did not get the full amount back for the vehicle that I had problems with, but I feel ok with the situation because it is not something anyone could have seen happening and Mr. Gabrielli had already taken up the cost of alot of the repairs that I had done. I think he is a good business man and knows how to take care of his customers, so I am not sure there is any improvement needed because you already seem to be doing things very well. More

Jim Pullara helped and did not push me to purchase the van. he was very helpful. The finance department tore up three contracts until i got one i could sign. I'm disappointed that the dealership c van. he was very helpful. The finance department tore up three contracts until i got one i could sign. I'm disappointed that the dealership could not put a trailer hitch on my van though i was reassured that it could be attached without voiding any warranty and the extended coverage:( thanks More

I had an excellent experience purchasing a new vehicle @ Marina Dodge. My Salesperson, Jeff Cosco, was personable and was concerned with working with me to get the best possible price in addition to the ame Marina Dodge. My Salesperson, Jeff Cosco, was personable and was concerned with working with me to get the best possible price in addition to the amenities I was looking for in a new vehicle. Jef took the time to work through the buying process with me and it's been 6 months and he has followed up at least a half dozen times to ensure I am satified and to see if I need anything. Also, I just received a $100 certificate toward service even though I am not looking for a new vehicle. I highly recommend Marina Dodge More