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Marina Dodge Chrysler Jeep

Webster, NY

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314 Reviews
Marina Chrysler Dodge Jeep - The Chrysler, Dodge, Jeep and RAM Retail and Repair Gurus of the Greater Rochester NY Area From new 2012 - 2013 Chrysler, Dodge, Jeep or RAM models to used cars, routine maintenance to repairs, Marina Chrysler Dodge Jeep, serving Irondequoit, Brighton NY and Webster NY, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified Chrysler, Dodge, Jeep or RAM parts you might need along the way. The Marina Chrysler Dodge Jeep auto repair and service team believes excellence is a continuous pursuit. As such we're constantly training and retraining, and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you'll immediately see the difference. And you don't have to take just out word for it. Ask around. The word on our high level of customer satisfaction has spread fast.
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943 Ridge Road

Webster, NY

14580

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Showing 314 reviews

April 14, 2011

After looking at several options in the Rochester and surrounding area. We have found that Marina Dodge is by far the most professional group of individuals we have ever dealt with. Make sure you w More

by gwen1derk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Restivo, Louie Restivo
April 08, 2011

Jim Pullara and Tom Rosati are AWESOME! I was having a hard time finding a particular 2010 used Dodge Caravan and Marina was the only dealership (and I went to many) that helped us find exactly what we we More

by magaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pullara & Tom Rosati, Jim Pullara
April 06, 2011

Shane was very helpful and knowlegeable. He asked us what options were important to us and then found them in that confusing wording of the manufacturers "packages". We were able to get exactly the car More

by KOT&C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Pitts, Shane Pitts
April 03, 2011

Both my sales rep, Jim Pullara and the dealership owner, John Gabrieli went above and beyond to meet my car buying needs and to please me. I usually dread the new car buying experience, and have dealt with More

by BernieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pullara, Jim Pullara
April 03, 2011

I was very impressed with the Marina Dodge staff in purchasing my new Dodge Caliber. Jeff Brent, Sales Associate, was friendly, attentive, listened to my objective for my visit and was able to deliver More

by jstanton2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brent / Sales Associate
February 13, 2011

About two weeks ago my husband and I went to purchase a vehicle, brand new. We took the savings we had $3000.00 and used it as a down payment. My husband had seen an ad from Marina Mitsubishi that seemed More

by chonastales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roland Tobacco, Joe
Mar 08, 2011 -

Marina Dodge Chrysler Jeep responded

I have sense sat down with customer and worked everything out not only did i refund them some of there money they left in a nicer vehicle. The customer has already referred another customer to me. Thank you

September 30, 2010

Very bad experance tring to buy a new car, sales run around, went back 3 times no one seemed to know what they were doing. Spent at least 3 hours there for nothing. Sales had to keep going back to the More

by beez2523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3 different sales people, unknown
Mar 08, 2011 -

Marina Dodge Chrysler Jeep responded

Unfortunly i wasn't working for this store when you can in but i can tell you this the things you went are not happening now. I am the new General Manager and i invite you to come in and see me. Thank You

April 02, 2010

Absolutely horrible experience! Went in looking for trade in, new car buy. originally was exploring the Dodge Avenger. I have had some credit issues in the past, but have vastly improved credit. Told me they More

by ejensen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renard Cuyler
July 18, 2009

Careful - when they say "All internet prices include a $2,000 Cash or trade down" they mean that a cash deal will cost you $2000 more than their advertised price. Since that's the price they pass on to o More

by mjackson9999
Recommend Dealer
No
Employees Worked With
irrelevant
Mar 08, 2011 -

Marina Dodge Chrysler Jeep responded

We have sense stopped this practice. At the time many dealers were doing this and it didn't make it right. Please feel free to come and meet the new G.M. and his team. Thank you

March 26, 2009

This dealership is the most sneaky, underhanded one I've ever dealt with. We signed papers only to be told that the deal won't work (after being told it was fine) and then the price increased. We've been More

by burnedbydealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff, Aaron, Mike
Mar 08, 2011 -

Marina Dodge Chrysler Jeep responded

First i would like to apologise for the way you were treated.I am the new General Manager and i started in Oct 2010 and i fired all the old managers and a lot of the salespeople that were here we have an all new team.I invite you to check it out. Thank You

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