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Mark Ficken Ford Lincoln

Charlotte, NC

4.5
1,080 Reviews

7601 South Blvd.

Charlotte, NC

28273

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Showing 1,080 reviews

February 14, 2020

Buying F-150 Josh Hefferman, Tyler Miller & Jean Ediamen were extremely professional. It was a pleasure doing business with them. I am extremely satisfied with my More

by 1deanwheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Ediamen, Tyler Miller, Josh Heffernan
February 14, 2020

on time and courteous Arrived before my scheduled time and was taken right in. Oil change and tire rotation was done as well as an adjustment to one of my head lights. Wa More

by Dcrabb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santana
February 14, 2020

Mark helped me get into the car that I wanted. He was patient, thoughtful, and helpful. I was traveling from an hour and a half away and he stayed in contact with me prior to my arrival and answered all More

by Michael R
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
February 13, 2020

Juan has been my salesman’s for the pass three purchases. Juan is my only reason for my return to the dealership. Juan has earned (5) STARS in my book. More

by henry
Recommend Dealer
Yes
Employees Worked With
Juan Corders
February 11, 2020

Concierge Level Service at FELIX SABATES FORD. The sales staff of Alley Neyman and Vlad Berezovskiy and Finance Director Michael Gurley made my leasing experience for a new 2020 Ford vehicle a plea More

by Edward Mayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gurley, Vlad Berezovskiy, Alley Neyman
February 11, 2020

Terrible service Your dealership has staff that tell lies about the service that is needed and they are not to be trusted better business consumer and attonery general More

by Airmacjay
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Don't remmber name check paper work
Feb 11, 2020 -

Mark Ficken Ford Lincoln responded

“We are very sorry to hear that you believe someone here gave you an incorrect diagnosis. We provide training constantly and consistently to both our service advisors and our service technicians to ensure that everyone can trust that when we diagnose an issue with a vehicle, we are correct. If we were incorrect with yours, we would greatly appreciate the chance to discuss with you. You are more than welcome to contact our Service and Parts Director Shawn Wells directly at 980-285-7624 or by email, swells@flcharlotte.com.”

February 11, 2020

Great guy, great group. Sell me another great car at a good price. Earn my business. Promote good talent. Good treatment ensures great sales to customers More

by Jared.c.mitchell25
Recommend Dealer
Yes
Employees Worked With
Mel Moye , Juan Corders, Sean Haggerty, Shawn Wells
February 10, 2020

Dallas was really helpful. He answered all our questions and gave us good advice based on our needs. We love the car! Thanks so much! More

by meredithschimel
Recommend Dealer
Yes
Employees Worked With
Jose Batista
February 10, 2020

nice and friendly The service adviser was very efficient and friendly.He did not pressure me and told me all the options and let me know the inspection was due so i don More

by angelbread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Byrum
February 10, 2020

Keep up the good work Being a car guy, it's hard for me to be comfortable working on my car. Happy to know that Felix Sabates Ford Lincoln has a skilled team of mechanics More

by LaSchmoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Santana
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