Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Ficken Ford Lincoln
Charlotte, NC
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,080 reviews
February 10, 2020
warranty Purchased a very expensive warranty program, and found out it does not cover SAFETY equipment (seat belts). Also could not understand FORD putting a m Purchased a very expensive warranty program, and found out it does not cover SAFETY equipment (seat belts). Also could not understand FORD putting a mileage expiration on safety equipment. What does 60,000 miles have to do with a seat belt in the second row, that was used very little failing. Some people put that kind of mileage on in less than a year, and it may have never been used. Ford does not regard it's customer well being very highly!!! I purchased this car because I had too, not because I wanted too, I am very sorry I did! More
by jandpe
Employees Worked With
Sotero Burgos, Michael Santana (Both did a good job in there position)
February 10, 2020
Very nice and clean inside; everyone seemed friendly and willing to help during the sales process. The prep service for my car was great. Juan, sales rep did his best and a great job following up. willing to help during the sales process. The prep service for my car was great. Juan, sales rep did his best and a great job following up. More
by kimmed
Employees Worked With
Jorgen, Juan Corders, Daniel Beck
February 09, 2020
I take my vehicle there for all my service needs. They are always very friendly, professional, and always work hard to ensure your complete satisfaction! I bought my vehicle there about 13 months ago an are always very friendly, professional, and always work hard to ensure your complete satisfaction! I bought my vehicle there about 13 months ago and used the Service department and most recently, their body shop due to someone backing up into it. All three areas... Sales, Service, and the Collision Center were/are fantastic! I highly recommend Felix Sabates Ford! More
by wjamsileo
Employees Worked With
Liza Rodriguez in Service, Michael S. in Service, Randy in The Collision Center, and David H. in The Collision Center. , Jean Ediamen, Jose Batista
February 08, 2020
Freindly and knowledgeable They were on time and went through the list of maintenance services needed now and next time. Also they pointed out what should be done now and what c They were on time and went through the list of maintenance services needed now and next time. Also they pointed out what should be done now and what could wait. They looked through the previous services on file to ensure they were not over suggesting maintenance items. More
by 76giggles94
Employees Worked With
Stewart
February 08, 2020
Great Experience Mark made us feel welcome as soon as we walked in the show room. He always listened to us and never pressured us. I would recommend Mark Snuggs as y Mark made us feel welcome as soon as we walked in the show room. He always listened to us and never pressured us. I would recommend Mark Snuggs as your sales rep and Felix Sabates Lincoln. More
by dcellison
Employees Worked With
Jose Batista, Mark Snuggs
February 06, 2020
Easy deal I came to Felix Sabates after a debacle at another local Ford dealership. They got the deal done in 2 hrs and pretty much matched the deal I had. All I came to Felix Sabates after a debacle at another local Ford dealership. They got the deal done in 2 hrs and pretty much matched the deal I had. All the sales staff seemed pretty straight forward and no games. Alley was great. More
by fancy12284
Employees Worked With
Alley Neyman
February 06, 2020
GREAT EXPERIENCE! My Experience with Felix Sabates was awesome. Very quick and easy process and nice folks to work with. Jason and Phillip were very helpful. I would re My Experience with Felix Sabates was awesome. Very quick and easy process and nice folks to work with. Jason and Phillip were very helpful. I would recommend anyone looking for a ford to reach out to one of these guys for a great experience. Mel worked the finance paperwork in a timely manner and got us out of there as quickly as possible! I will definitely be back for my next purchase! More
by metrolinacarts
Employees Worked With
Mel Moye , Jason Williams, Phillip Simmons
February 05, 2020
Dallas Mientkiewicz was an excellent salesperson! He addressed all our concerns without any issues. Overall great experience. We would encourage anyone looking to buy a new or used vehicle to peruse pur addressed all our concerns without any issues. Overall great experience. We would encourage anyone looking to buy a new or used vehicle to peruse purchase from this dealership. More
by Jamielopez42
Employees Worked With
Mel Moye , Dallas Mientkiewicz
February 04, 2020
Fun and Helpful The dealership was able to help me in finding a vehicle for me and my family without breaking the Bank. Thank You for all your and the experience The dealership was able to help me in finding a vehicle for me and my family without breaking the Bank. Thank You for all your and the experience More
by darold_haskins
Employees Worked With
Mel Moye , Jordan Edmond, Jacob Edmond
February 04, 2020
Great experience I would highly recommend Tyler and Felix Sabates ford. I was in and out in no time and love my new truck! Everyone here is extremely helpful! I would highly recommend Tyler and Felix Sabates ford. I was in and out in no time and love my new truck! Everyone here is extremely helpful! More
by Mullet
Employees Worked With
Sean Haggerty, Tyler Miller
