Mark Ficken Ford Lincoln

Great Experience I have purchased or leased 4 vehicles from Felix Sabates Ford Lincoln. My experience with each transaction has been very good. The sales staff is frie I have purchased or leased 4 vehicles from Felix Sabates Ford Lincoln. My experience with each transaction has been very good. The sales staff is friendly and knowledgable. The finance folks are professional and have made the process as easy as possible. The service department is dependable and efficient. I would highly recommend this dealership. More

I have bought two vehicles from this dealership. It has been a pleasure and easy-going both times. When I needed service it was quick and done right the first time. I would definitely recommend them for al been a pleasure and easy-going both times. When I needed service it was quick and done right the first time. I would definitely recommend them for all your car needs: buying a new or used or simply need servicing done More

Great Experience I love the valet service for maintenance. It makes it so easy to get my car serviced without the hassle of fighting traffic or just waiting for hours I love the valet service for maintenance. It makes it so easy to get my car serviced without the hassle of fighting traffic or just waiting for hours in the dealership lounge. More

overall bad experience - go elsewhere I purchased a Ford Explorer a few weeks ago, and it was an overall bad experience. I spoke with Jordan Edmond and had agreed to a price with him (Feli I purchased a Ford Explorer a few weeks ago, and it was an overall bad experience. I spoke with Jordan Edmond and had agreed to a price with him (Felix's "finance" guy) as long as three items were repaired (tire pressure issue, gps, and side panel on door) only for him to renege on the deal, because he was concerned about 300 dollars vs fixing the side panel on the door instead of holding up his end of the agreement. The main sales guy i started with was Chris Culp and he pretty much didn't know anything about the Ford Explorer because he was new. Hunter at least had some experience when I came back to drive it again a few days later. The car was never cleaned out on the inside, or detailed as promised. I came back the next day to pick it up after doing all the paper work the previous day, only to wait around for over an hour just to make the last payment, even though they knew I was coming in at a set time. This still took forever, and no one wanted to speed up the process. When I finally made the last payment, no one knew where the keys were, so that was another whole debacle. When I finally got into the car, and the items that I had discussed with them about being fixed (tire pressure issue, GPS issue) had not been resolved as discussed the previous day. I was also told that a part would be coming in on Monday, 1/20/20 and have received no phone calls or communications regarding this item. Overall bad experience, where they over promise and under deliver, and no one communicates properly among the team over there, or with customers. I would highly recommend just visiting one of the many other Ford dealers, in hindsight I wish I wouldn't have purchased an SUV here. More

We knew what we were looking for and the sales team at Felix Sabates made it happen. The price you see is the price you get was a huge selling point. Staff is knowledgeable and will do what it takes t Felix Sabates made it happen. The price you see is the price you get was a huge selling point. Staff is knowledgeable and will do what it takes to allow you to make an informed decision. Excellent buying experience on our F250SD. The Catledge’s. More

Wife’s new car The salesperson Hunter was great. Listened to what I had to say and did not play the normal car sales games with me. Bottom line this is why I purchas The salesperson Hunter was great. Listened to what I had to say and did not play the normal car sales games with me. Bottom line this is why I purchased the car from Felix Sabates. I had already been to 4 other dealerships and got up and walked out when despite my saying I did not want to sit through all the car sales games they immediately started them. More

Outstaning Team, all the folks at the dealership are first class. This is why I drive 1.5hrs to your dealership. Ensure you take care of them because they are Team, all the folks at the dealership are first class. This is why I drive 1.5hrs to your dealership. Ensure you take care of them because they are making you money...custom service is important still! More