Mark Ficken Ford Lincoln
Charlotte, NC
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Great Experience Mark made us feel welcome as soon as we walked in the show room. He always listened to us and never pressured us. I would recommend Mark Snuggs as y Mark made us feel welcome as soon as we walked in the show room. He always listened to us and never pressured us. I would recommend Mark Snuggs as your sales rep and Felix Sabates Lincoln. More
Easy deal I came to Felix Sabates after a debacle at another local Ford dealership. They got the deal done in 2 hrs and pretty much matched the deal I had. All I came to Felix Sabates after a debacle at another local Ford dealership. They got the deal done in 2 hrs and pretty much matched the deal I had. All the sales staff seemed pretty straight forward and no games. Alley was great. More
GREAT EXPERIENCE! My Experience with Felix Sabates was awesome. Very quick and easy process and nice folks to work with. Jason and Phillip were very helpful. I would re My Experience with Felix Sabates was awesome. Very quick and easy process and nice folks to work with. Jason and Phillip were very helpful. I would recommend anyone looking for a ford to reach out to one of these guys for a great experience. Mel worked the finance paperwork in a timely manner and got us out of there as quickly as possible! I will definitely be back for my next purchase! More
Dallas Mientkiewicz was an excellent salesperson! He addressed all our concerns without any issues. Overall great experience. We would encourage anyone looking to buy a new or used vehicle to peruse pur addressed all our concerns without any issues. Overall great experience. We would encourage anyone looking to buy a new or used vehicle to peruse purchase from this dealership. More
Great Experience I have purchased or leased 4 vehicles from Felix Sabates Ford Lincoln. My experience with each transaction has been very good. The sales staff is frie I have purchased or leased 4 vehicles from Felix Sabates Ford Lincoln. My experience with each transaction has been very good. The sales staff is friendly and knowledgable. The finance folks are professional and have made the process as easy as possible. The service department is dependable and efficient. I would highly recommend this dealership. More
Fun and Helpful The dealership was able to help me in finding a vehicle for me and my family without breaking the Bank. Thank You for all your and the experience The dealership was able to help me in finding a vehicle for me and my family without breaking the Bank. Thank You for all your and the experience More
Great experience I would highly recommend Tyler and Felix Sabates ford. I was in and out in no time and love my new truck! Everyone here is extremely helpful! I would highly recommend Tyler and Felix Sabates ford. I was in and out in no time and love my new truck! Everyone here is extremely helpful! More
Great Experience I love the valet service for maintenance. It makes it so easy to get my car serviced without the hassle of fighting traffic or just waiting for hours I love the valet service for maintenance. It makes it so easy to get my car serviced without the hassle of fighting traffic or just waiting for hours in the dealership lounge. More
I have bought two vehicles from this dealership. It has been a pleasure and easy-going both times. When I needed service it was quick and done right the first time. I would definitely recommend them for al been a pleasure and easy-going both times. When I needed service it was quick and done right the first time. I would definitely recommend them for all your car needs: buying a new or used or simply need servicing done More
overall bad experience - go elsewhere I purchased a Ford Explorer a few weeks ago, and it was an overall bad experience. I spoke with Jordan Edmond and had agreed to a price with him (Feli I purchased a Ford Explorer a few weeks ago, and it was an overall bad experience. I spoke with Jordan Edmond and had agreed to a price with him (Felix's "finance" guy) as long as three items were repaired (tire pressure issue, gps, and side panel on door) only for him to renege on the deal, because he was concerned about 300 dollars vs fixing the side panel on the door instead of holding up his end of the agreement. The main sales guy i started with was Chris Culp and he pretty much didn't know anything about the Ford Explorer because he was new. Hunter at least had some experience when I came back to drive it again a few days later. The car was never cleaned out on the inside, or detailed as promised. I came back the next day to pick it up after doing all the paper work the previous day, only to wait around for over an hour just to make the last payment, even though they knew I was coming in at a set time. This still took forever, and no one wanted to speed up the process. When I finally made the last payment, no one knew where the keys were, so that was another whole debacle. When I finally got into the car, and the items that I had discussed with them about being fixed (tire pressure issue, GPS issue) had not been resolved as discussed the previous day. I was also told that a part would be coming in on Monday, 1/20/20 and have received no phone calls or communications regarding this item. Overall bad experience, where they over promise and under deliver, and no one communicates properly among the team over there, or with customers. I would highly recommend just visiting one of the many other Ford dealers, in hindsight I wish I wouldn't have purchased an SUV here. More









