Mark Ficken Ford Lincoln
Charlotte, NC
Filter Reviews by Keyword
By Type
Showing 1,086 reviews
Wife’s new car The salesperson Hunter was great. Listened to what I had to say and did not play the normal car sales games with me. Bottom line this is why I purchas The salesperson Hunter was great. Listened to what I had to say and did not play the normal car sales games with me. Bottom line this is why I purchased the car from Felix Sabates. I had already been to 4 other dealerships and got up and walked out when despite my saying I did not want to sit through all the car sales games they immediately started them. More
Awesome experience! We leased the Lincoln Nautilus from Felix Sabates and were thoroughly pleased with our experience. From sales, finance and supervisory staff, all work We leased the Lincoln Nautilus from Felix Sabates and were thoroughly pleased with our experience. From sales, finance and supervisory staff, all worked so well to get the car of our dreams! More
Good experience, but took a lot longer than it should Salespeople Chris and Vlad were very professional and helpful even though Chris had only been there 3 weeks. It was as good an experience as car buyin Salespeople Chris and Vlad were very professional and helpful even though Chris had only been there 3 weeks. It was as good an experience as car buying can be with one exception. I called before I arrived to let them know I had a very short time frame because of another commitment later that day. I was hoping to look at 3 cars i had already told them about, make a really short test drive, and agree to purchase one in 45 minutes. I repeated that when I arrived, but it took over 2 hours even though I kept trying to rush it. They kept having to go to the back for 5 or 10 minutes to get information or consult a manager. One time my wife and i had gotten up to walk out when the salesperson finally showed up. When we went back to pick up the car, I again hoped for a quick experience and asked them to hurry. We were paying cash but it still took almost 90 minutes which put us right in the middle of South Charlotte 5:15pm traffic. As a result the trip home took and hour and a half instead of about 45-50 minutes. More
Outstaning Team, all the folks at the dealership are first class. This is why I drive 1.5hrs to your dealership. Ensure you take care of them because they are Team, all the folks at the dealership are first class. This is why I drive 1.5hrs to your dealership. Ensure you take care of them because they are making you money...custom service is important still! More
We knew what we were looking for and the sales team at Felix Sabates made it happen. The price you see is the price you get was a huge selling point. Staff is knowledgeable and will do what it takes t Felix Sabates made it happen. The price you see is the price you get was a huge selling point. Staff is knowledgeable and will do what it takes to allow you to make an informed decision. Excellent buying experience on our F250SD. The Catledge’s. More
It was a long day with all the paper work. I did not feel I got a fair price for my trade in. I did go ahead a trade because I know I could not find another 2017 Lincoln MKX Reserve in that go I did not feel I got a fair price for my trade in. I did go ahead a trade because I know I could not find another 2017 Lincoln MKX Reserve in that good of shape. The car looks new and only had 20,000 miles on the car. Plus the salesman Mohammed Badr was very helpful. More
Nice dealership, showroom, and waiting areas. I appreciate your assistance in the purchase. I Look forward to my using new Ford F-150 truck. Thanks appreciate your assistance in the purchase. I Look forward to my using new Ford F-150 truck. Thanks More
Super friendly staff, and willing to go above and beyond. Everything was smooth and was east from start to finish. I also received a very good deal from them. Everything was smooth and was east from start to finish. I also received a very good deal from them. More
Great dealership, made my full car buying experience simple ! Very professional staff , my vehicle purchase was fair price and in perfect condition. Thank you all simple ! Very professional staff , my vehicle purchase was fair price and in perfect condition. Thank you all More
2020 lincoln Corsair purchase.. Got price quotes from five different dealers, using their internet teams for the quotes. Felix Sabates was the most competitive. Very professional and Got price quotes from five different dealers, using their internet teams for the quotes. Felix Sabates was the most competitive. Very professional and easy to do business with. Mark Snuggs even came in on his day off to have the car all checked out and ready to go when i picked it up. Mark also did a super job of explaining all the features of the car and how to operate everything. More









