
Mark Ficken Ford Lincoln
Charlotte, NC
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Excellent Customer Service No pressure sales with excellent customer service. The salesman was very attentive to my requests. The deal was acheived without misleading informatio No pressure sales with excellent customer service. The salesman was very attentive to my requests. The deal was acheived without misleading information. I would recommend this dealer. More
My service advisor was very nice and communicated the progress and kept me up to date on the timing. The phone service was much better than before. A person actually answered and I did not need to leav progress and kept me up to date on the timing. The phone service was much better than before. A person actually answered and I did not need to leave voicemails that usually never get returned More
2016 F150 I'm based in Charleston and cast a pretty wide net to find the right truck at the right price and Felix Sabates was probably the 7th or 8th dealer I v I'm based in Charleston and cast a pretty wide net to find the right truck at the right price and Felix Sabates was probably the 7th or 8th dealer I visited in person. The staff was friendly, helpful and honest. The transaction process went smoothly and we left with the truck the same day. So far, so good! More
Positive Experience Shea was very helpful in finding us just the right features on our new Lincoln Corsair. We love the styling and comfort. The staff was friendly, knowl Shea was very helpful in finding us just the right features on our new Lincoln Corsair. We love the styling and comfort. The staff was friendly, knowledgeable and professional. More
Great people. Extremely helpful and knowledgeable. Not pushy at all. Great experience buying our truck. We will shop with them in the future. Thanks guys! pushy at all. Great experience buying our truck. We will shop with them in the future. Thanks guys! More
Each person seemed knowledgeable spend friendly I was given updates while in the waiting space. The cost of my visit was reviewed on the phone as well as throughout my time there given updates while in the waiting space. The cost of my visit was reviewed on the phone as well as throughout my time there More
Quick, easy and fun! I had been searching for a car for months and couldn’t find one I loved that was in my price range. Dallas worked with me to find my dream car and I c I had been searching for a car for months and couldn’t find one I loved that was in my price range. Dallas worked with me to find my dream car and I couldn’t be happier! Such a great experience. More
Good buying experience We had a real good experience with this dealership... everyone was friendly and courteous we felt like questions were answered in an informative but n We had a real good experience with this dealership... everyone was friendly and courteous we felt like questions were answered in an informative but not pushy way. More
Is a good dealer I recommend 100% and they speak my language (Spanish) Cristian paz is very nice he help me a lot and answer my question I recommend that guy. language (Spanish) Cristian paz is very nice he help me a lot and answer my question I recommend that guy. More
Without a doubt my interactions with this dealership was the best car buying experience I ever had👍 The staff was very courteous and patient with me. There was not one iota of sales pressure with my trans the best car buying experience I ever had👍 The staff was very courteous and patient with me. There was not one iota of sales pressure with my transaction and they very truthfully answered all my questions. I was extremely impressed with Mark Snugg’s knowledge with my car’s features and treated me with respect the entire time. I would definitely recommend this dealership and their staff to anyone looking to purchase a car. Nader Vakili More