
Mark Ficken Ford Lincoln
Charlotte, NC
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Great experience I did not purchase a car at this time but my experience was super professional. the customer service was outstanding and all the sales team work super I did not purchase a car at this time but my experience was super professional. the customer service was outstanding and all the sales team work super hard to help people out More

Best dealership to do business with. I had am Absolutely wonderful time buying from Felix Sabates Ford with the friendliness of the staff (Hunter Fisher) and the customer service I experi I had am Absolutely wonderful time buying from Felix Sabates Ford with the friendliness of the staff (Hunter Fisher) and the customer service I experienced I will back for any future purchase in the future. The finance staff was extremely helpful as well (Mark Ficken). More
Mr. Hunter was very knowledgeable and very friendly. He made everything possible to move on cause I was feeling really bad. Everything turned out really good. I am very pleased. Thanks made everything possible to move on cause I was feeling really bad. Everything turned out really good. I am very pleased. Thanks More
2016 Ford Edge The dealership was not pushy like other dealers we went visited that day. They made the car buying process as painless as it could be. The dealership was not pushy like other dealers we went visited that day. They made the car buying process as painless as it could be. More
Tatum looked for us a certified Lincoln for several months and kept in touch. Most impressive. Enjoyed the experience! Would recommend to everyone! Great dealership! months and kept in touch. Most impressive. Enjoyed the experience! Would recommend to everyone! Great dealership! More
A great buying experience Tatum kept in contact with us for months looking for our Certified Lincoln Continental. Found it for us, gave us a great deal and made our purchase a Tatum kept in contact with us for months looking for our Certified Lincoln Continental. Found it for us, gave us a great deal and made our purchase a pleasure.experience Jorgen Malagren stayed late and explained the CPO warranty throughly. Very professional and personable. Great dealership and team! More
Used car I bought a used f-150 from them everyone was super friendly and helpful. I would recommend this dealership to anyone looking for a new car. I bought a used f-150 from them everyone was super friendly and helpful. I would recommend this dealership to anyone looking for a new car. More
New truck purchase End the end, was able to come to terms for my trade and the purchase of a new truck. Jillian and Jacob were a pleasure to work with. Very professiona End the end, was able to come to terms for my trade and the purchase of a new truck. Jillian and Jacob were a pleasure to work with. Very professional dealership! More
Enjoyable experience I highly recommend Felix Sabates Ford Lincoln dealership and specifically sales associate Dallas. He was very professional and answered all of my ques I highly recommend Felix Sabates Ford Lincoln dealership and specifically sales associate Dallas. He was very professional and answered all of my questions as thoroughly as possible. More
Terribble! We were lied to when we purchase our certified preowned Lincoln. We were told many times during the sale that the car came with a 100K bumper to bumpe We were lied to when we purchase our certified preowned Lincoln. We were told many times during the sale that the car came with a 100K bumper to bumper warranty which was one of the deciding factors in making the purchase. I took the car in for service and asked them to look into rust bubbling up and chipping paint on the doors, then we were told we don't have a bumper to bumper warranty but have a premium care warranty and it does not cover rust unless there is a hole. They told me to call Lincoln, Lincoln offered to pay half of a 2K repair. A 4year old car is rusting and neither this dealership or Lincoln is willing to stand behind their product. Deceptive sales practices and bait and switch tactics were used. I will be filing a formal complaint with the DMV and BBB. More