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Mark Ficken Ford Lincoln

Charlotte, NC

Overview
Reviews
Vehicles
4.5
1,082 Reviews
Call Dealership (980) 224-5854
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7601 South Blvd.

Charlotte, NC

28273

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Showing 1,082 reviews

March 19, 2023

Professional, courteous, no pressure sales. Found and secured the vehicle on the web site. Vehicle was cleaned and ready when I arrived to pick-up a week later. Full tank of gas to boot. Pr More

by evelio.a.gonzalez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
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Mar 21, 2023 -

Mark Ficken Ford Lincoln responded

We are happy we could make your experience a positive one!

March 16, 2023

Very easy to deal with and no pressure to purchase. Only issue was the phone system was a real xxxx show. Use salesman cell numbers but dealer posted numbers are awful. More

by rumongold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
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Mar 18, 2023 -

Mark Ficken Ford Lincoln responded

We are happy we could make your experience a positive one!

March 14, 2023

Very deceiving and unorganized dealership, if you can go elsewhere it'll be better if you do !!!! More

by lakehouse63
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Blake Carlson
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March 09, 2023

Jordan did a great job and took good care of us. Highly recommend Mark Ficken Ford. More

by F150 Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Edmond
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Mar 12, 2023 -

Mark Ficken Ford Lincoln responded

F150 Buyer, thank you for your kind words and congratulations on your new vehicle!

March 06, 2023

Great team from top-level management down to the delivery driver. Easy experience with great customer service. More

by Jill D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams
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Mar 10, 2023 -

Mark Ficken Ford Lincoln responded

Jill D., thank you for your kind words and congratulations on your new vehicle!

February 19, 2023

We knew the car we wanted and had preapproval. The five stars are for Jeremiah; great salesperson. He kept us company as we did have to wait much longer than we anticipated to get the paperwork fi More

by lthibode
Recommend Dealer
Yes
Employees Worked With
Jermiah
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Feb 22, 2023 -

Mark Ficken Ford Lincoln responded

Lthibode, thank you for your kind words and congratulations on your new vehicle!

February 09, 2023

Sales team was professional and provided the information I needed to make a purchase decision More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Russell, Anhelo Lopez
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Feb 09, 2023 -

Brian responded

Thanks for positive experience.

February 07, 2023

Stormy was the absolute best to work with! I highly recommend Mark Ficken Ford to anyone looking to purchase a new or used car. More

by Hnsellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stormy Mattison
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Feb 15, 2023 -

Mark Ficken Ford Lincoln responded

Hnsellers, thank you for your wonderful response to the quality of service our Staff provides!

February 03, 2023

Took a while for them to get back to me. Also by the time they got back to me truck I was interested in was already sold More

by Jimmy
Recommend Dealer
No
Employees Worked With
Adriana Quiterio
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Feb 05, 2023 -

Mark Ficken Ford Lincoln responded

Jimmy, it is our goal to provide a great experience to every single individual with whom we interact and we clearly failed to do that with you and we would like the opportunity to try and make this right. Wil Vinson

February 02, 2023

Thank you Mark Snuggs and Staff of Mark Ficken Ford Lincoln for the wonderful experience with purchasing my very first brand new car! The dealership was clean and we were made to feel like family. More

by carolinagirl125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Snuggs
Report | Print
Feb 05, 2023 -

Mark Ficken Ford Lincoln responded

Carolinagirl125, thank you for leaving such a great review and high star rating. Mark Snuggs absolutely loves what he does and it shows in every interaction!!! Welcome to our family!!!!

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