Mark Ficken Ford Lincoln

Quick, Professional, and Informed I started my buying experience on their website. The BDC Agent Cheris was fast to respond and provided me information that many dealers are afraid to I started my buying experience on their website. The BDC Agent Cheris was fast to respond and provided me information that many dealers are afraid to give out via email or over the phone such as pricing break downs. My sales person Clint, was more knowledgeable about the product than most. I really appreciated his ability to answer my questions and assist me with completing my paperwork. I arranged my price with Clint, there was no manager back in forth or closers like many dealerships. I did speak to the Manager Jason a few times. He was great with getting me the most rebates from Ford that I could qualify for. More

excellent Greg Jordan was courteous, very knowledgeable and extremely easy to work with. The entire process was the best I’ve had in my 40 years of buying cars. Greg Jordan was courteous, very knowledgeable and extremely easy to work with. The entire process was the best I’ve had in my 40 years of buying cars. More

Customer Focused Experience Overall exceptionally friendly and customer focused experience. Beautiful and inviting dealership. Plan on coming back and purchasing or leasing my ne Overall exceptionally friendly and customer focused experience. Beautiful and inviting dealership. Plan on coming back and purchasing or leasing my next car from here. Job well done. More

Great Experience I recently purchased a Certified Preowned Lincoln MKZ and Shea was my sales person. Overall great experience with both the dealership and Shea! I love I recently purchased a Certified Preowned Lincoln MKZ and Shea was my sales person. Overall great experience with both the dealership and Shea! I love their follow up and attention to the customer! Luxury car, absolutely luxury experience!!! More

Good experience I appreciated Clint’s dedication to getting the job done. He was very attentive to my requests, quick in his responses, and did what he said he would. I appreciated Clint’s dedication to getting the job done. He was very attentive to my requests, quick in his responses, and did what he said he would. I would recommend Clint if you are in the market for a car. Jason W. More

New Lease, great service! My leased Ford Escape from Florida was due to be turned in, I set an appointment with Jean Ediamen and he took the time to understand what I was seeki My leased Ford Escape from Florida was due to be turned in, I set an appointment with Jean Ediamen and he took the time to understand what I was seeking, which was more room but at an affordable price. I drove the Ford Edge and it was the perfect fit. Jean helped me secure the car that day and Jason Williams handled the financial end of the lease. Jean and Jason both made sure I was comfortable with the decision all the way through the process. The Service Staff here at Felix Sabates Ford is also excellent. I am very happy with my new Leased Ford Edge More

Dealership experience made the difference I visited this dealership 4-5 times over a ~2 week period, drove several vehicles, and asked lots of questions...Shea and Hunter were always attentive I visited this dealership 4-5 times over a ~2 week period, drove several vehicles, and asked lots of questions...Shea and Hunter were always attentive and patient. I would highly recommend the dealership, and these two individuals in particular. I will be back... More

Excellent experience and great service. This is by far one of the best experiences I have had with the dealership in a long time—- Clint was instrumental in helping me see the vehicle “site This is by far one of the best experiences I have had with the dealership in a long time—- Clint was instrumental in helping me see the vehicle “site unseen” with pictures and video and also help from the staff including Internet sales. Clint went out of his way to get it delivered on time even with the busy Memorial Day weekend upon us. The Truck was better than expected and detailed. I will definitely use Clint for my next purchase. More

New truck Negotiation process pretty simple and fair. Financial part good, explained options well without pressure. Sales person knowledgeable and efficient Negotiation process pretty simple and fair. Financial part good, explained options well without pressure. Sales person knowledgeable and efficient. Professional communication. Training person effective to quickly and patiently explain how features operate. More

Amazing customer experience As a woman, the car buying experience is not always the most enjoyable. However, Felix Sabates Ford Lincoln treated me with the utmost respect: as a c As a woman, the car buying experience is not always the most enjoyable. However, Felix Sabates Ford Lincoln treated me with the utmost respect: as a client whose business they wanted to earn. Every person with whom I dealt was a consummate professional who thanked me for giving them a chance to be of service. I cannot recommend them highly enough. More