
Mark Ficken Ford Lincoln
Charlotte, NC
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Great dealership, very helpful and accommodating Worked directly with Josh, Clint, Tyler. Had no problem viewing the trucks I was interested in. They accommodated any needs I had via text with availa Worked directly with Josh, Clint, Tyler. Had no problem viewing the trucks I was interested in. They accommodated any needs I had via text with availability to get the process going on what I chose while I was at a company event and couldn’t be present at the dealership. Knowledgeable and transparent with answering questions I hadz More
Knowledgeable, courteous and accommodating I was looking for a large luxury SUV, but the third row had to be roomy. I looked at the GM vehicles including Escalade and the Mercedes. The GM vehic I was looking for a large luxury SUV, but the third row had to be roomy. I looked at the GM vehicles including Escalade and the Mercedes. The GM vehicles had pathetic leg room in the third row. The Mercedes second row only came as a bench. I was only able to get by the Lincoln dealership in the evening after work. Even though it was the end of a long day for them they were as polite and courteous as if they had just started a new day. Greg was very knowledge about all the features on the navigator and especially how it compared to other choices of vehicles I had not yet looked at. I choose the Chroma Crystal Navigator Black Label Yacht Club edition. It had to be ordered with delivery expected in 90 days. It came in in half the time. When it came in, again it was late after work when I chose to pick it up. The entire team stayed and worked together to get my car evaluated for trade and all the paperwork done, all with a smile. The Navigator is awesome. It’s like flying first class around town without ever leaving the ground. More
Excellent customer service and great value $$$ Clint Drew's was a very diligent and gave us a GREAT customer service! We drove from Fayetteville, NC to this dealership! highly recommended this de Clint Drew's was a very diligent and gave us a GREAT customer service! We drove from Fayetteville, NC to this dealership! highly recommended this dealership!!! More
Greg Jordan was AWESOME! My husband and I visited Felix Sabates on Friday, March 15, 2015 and met with Greg Jordan, an incredible Lincoln salesman! He worked very diligently My husband and I visited Felix Sabates on Friday, March 15, 2015 and met with Greg Jordan, an incredible Lincoln salesman! He worked very diligently with us to get the car we wanted. He was extremely knowledgeable and we will remember his utmost patience dealing with me and Jack. We will recommend Greg to all our family and friends as the “best” from whom to purchase a vehicle from this dealership. Sincerely, Joyce and Jack Keistler More
New car Great customer service. Greg was a very patient salesman. When I’m ready to get another car Greg will see me again. Thanks again for everything Great customer service. Greg was a very patient salesman. When I’m ready to get another car Greg will see me again. Thanks again for everything More
Excellent service!! It was super quick and easy! I told them what I was looking for and they helped me find it in the first car we looked at!! It was super quick and easy! I told them what I was looking for and they helped me find it in the first car we looked at!! More
AMAZING SERVICE!!!!! Unfortunately customer service in America is at an all time low in my opinion. It’s great to know its not totally lost thanks to Greg Jordan and the t Unfortunately customer service in America is at an all time low in my opinion. It’s great to know its not totally lost thanks to Greg Jordan and the team at Felix Sabates!!! I had the most professional experience working with Greg!! Straight forward with exactly what I came to Felix for with zero haggling and great team work from service techs Jackson and Tristen who address my concerns in a timely manner along with the fianance team of Mel Moye and Micheal Gurley who got me in and out with with zero time wasted while providing the highest professionalism. Every time I visited guys like Jason Willians and others, I apologize but cannot remember their names provided great quality service even after I drove off the lot!!! Simply put OUTSTANDING JOB!!! Thanks for everything and I will definitely continue telling everyone about Felix Sabates!!!! More
Great experience Clint met us in the parking lot. Listened to what our needs were. Asked questions to get information that we didn’t know would even be options and the Clint met us in the parking lot. Listened to what our needs were. Asked questions to get information that we didn’t know would even be options and then came back with a plan on how to get us in the car we wanted. We ended up with a car that we didn’t we could afford but were able to thanks to Clint and Kevin. More

These guys kick xxx and get it done These guys rock.no xxxx just get it done..my third vehicle and it's always perfect ..I've had good luck and great service every time..my vehicles are These guys rock.no xxxx just get it done..my third vehicle and it's always perfect ..I've had good luck and great service every time..my vehicles are always affordable and great ones More
Delightful Nice to buy a car working with honest , trustworthy people ! Their integrity was certainly noteworthy! Made for a Pleasant buying experience😊Would Nice to buy a car working with honest , trustworthy people ! Their integrity was certainly noteworthy! Made for a Pleasant buying experience😊Would be glad to recommend this dealership . More