Mark Ficken Ford Lincoln

Loved working with Mike Lacy and team. So friendly and knowledgeable. I was very pleased to feel welcomed by this dealership as I sold my Cadillac because of poor customer service at that So friendly and knowledgeable. I was very pleased to feel welcomed by this dealership as I sold my Cadillac because of poor customer service at that dealership. LOVE MY NAVIGATOR AND THE TEAM AT MARK FICKEN! More

I did research and knew the vehicle I wanted. I reached out prior to arriving at the dealership. Hunter made the buying experience painless and stress free. I’ll be back to Mark Ficken. I reached out prior to arriving at the dealership. Hunter made the buying experience painless and stress free. I’ll be back to Mark Ficken. More

Everyone was very friendly. Sincere focus on customer. Willing to make accommodations. Salesman returned calls promptly. Sincere focus on customer. Willing to make accommodations. Salesman returned calls promptly. More

Was looking a specific CPO Lincoln Corsair which the dealership had. Unfortunately it was purchased before we could make the transaction. The dealership team worked with us to get the exact same car, bu dealership had. Unfortunately it was purchased before we could make the transaction. The dealership team worked with us to get the exact same car, but new at a reasonable deal. Overall experience was very smooth and the team was great to work with More

Got a good used Honda here. They were efficient and walked me thru the process. They were efficient and walked me thru the process. More

Throughout the buying process, everything was great. Upfront, not aggressive, swift , no BS. Completed the sale and was really impressed. Salesman, Jordan E., stated he would check for a second set of k Upfront, not aggressive, swift , no BS. Completed the sale and was really impressed. Salesman, Jordan E., stated he would check for a second set of keys for the vehicle and get back with me. I’m still waiting 10 days later. Very quick to ask me when I was coming to see the car, but will not answer a text or call afterwards. Had to even call the dealership directly two times to get a response from a sales manager in about 30 seconds that “we only had the one set of keys.” You can draw your own conclusions. At the end of the day, 90% of the dealerships are the same and this is one of those 90%. Nothing exceptional. More

Very responsive in getting back to me on any questions I had about F150 vehicles had about F150 vehicles More

This is my 3rd vehicle I have purchased from Mark Ficken Ford. Each of my experiences have been amazing. From the customer service of the entire team to the ease of the paperwork. I can't thank them enoug Ford. Each of my experiences have been amazing. From the customer service of the entire team to the ease of the paperwork. I can't thank them enough. It's obvious that the leadership at this store is top notch. If you are looking to purchase a vehicle, you must talk to the incredible team at Mark Ficken Ford Lincoln. More

Pleasant experience and have recommended to friends. Everyone involved made us feel comfortable and answered all our questions and address all of our concerns Everyone involved made us feel comfortable and answered all our questions and address all of our concerns More

Relatively easy experience buying a used vehicle. I was disappointed to receive only one key and an empty tank of gas. Cannot get a call back regarding titling info they need. I was disappointed to receive only one key and an empty tank of gas. Cannot get a call back regarding titling info they need. More