
Mark Ficken Ford Lincoln
Charlotte, NC
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Superior Experience I have never been thru a car buying experience that was as quick & thorough as today. Johnathan went above and beyond to find our needs and deliver. I have never been thru a car buying experience that was as quick & thorough as today. Johnathan went above and beyond to find our needs and deliver. I am looking forward to doing business with them again. More
These ratings must be fake news While buying a car here is probably OK, Avoid their service department like it’s the plague. 6 to 8 phone calls no return phone calls horrible schedul While buying a car here is probably OK, Avoid their service department like it’s the plague. 6 to 8 phone calls no return phone calls horrible scheduling system and extremely poor customer service. This happens every single time we try to schedule service at this dealership. Once the warranty is over, I’m buying a New ford elsewhere. This dealership was far superior under the previous ownership. More
Fantastic service Tyler Miller is the best sales professional in the car business. If you are looking for a new car, make sure you ask for Tyler. He will take care of y Tyler Miller is the best sales professional in the car business. If you are looking for a new car, make sure you ask for Tyler. He will take care of you throughout the process and ensure you end up with the vehicle your looking for at the right price. More

Great experience We were very pleased with our experience with Felix Sabates Ford. We love the 2018 Explorer. Tyler was great to work with and made it the easiest buyi We were very pleased with our experience with Felix Sabates Ford. We love the 2018 Explorer. Tyler was great to work with and made it the easiest buying experience we have ever had. More

Great customer service! The service here was quick and painless everything worked out. The salesman was not pushing me into anything and rushing me everything went very smoot The service here was quick and painless everything worked out. The salesman was not pushing me into anything and rushing me everything went very smoothly. More
Great Everyone was helpful, friendly and fast. I will definitely recommend Felix Sabates Ford Lincoln to my family and friends in the near and distant futur Everyone was helpful, friendly and fast. I will definitely recommend Felix Sabates Ford Lincoln to my family and friends in the near and distant future. More
Great Customer Service, Great Experience! My husband and I stopped in on a Sunday afternoon to look at trucks. The dealership was very busy, but they still found someone to come talk to us! Ty My husband and I stopped in on a Sunday afternoon to look at trucks. The dealership was very busy, but they still found someone to come talk to us! Tyler was so helpful- very informative and just a generally nice guy. We weren't expecting to walk away with a truck that day but found the perfect one and took it for a test drive. We had plenty of questions, and Tyler answered them all. We are so thankful for the time Tyler and Mike spent with us (even a little after closing) to make sure we left with a great experience. We love our Raptor and will definitely be visiting Tyler again if we need anything else from Ford! More

Excellent experience Tyler Miller provided all the info, photos and videos of the car before I made the 3 hour drive to Charlotte. It was a painless and quick purchase. I' Tyler Miller provided all the info, photos and videos of the car before I made the 3 hour drive to Charlotte. It was a painless and quick purchase. I'll definitely go there again for any future purchases. Thank you! More

Outstanding service from an informative staff Blake and his team did an excellent job explaining features in a non pressure environment. Hands down best experience out of all the Ford Dealerships Blake and his team did an excellent job explaining features in a non pressure environment. Hands down best experience out of all the Ford Dealerships I visited. Professionalals! More
Bought mustang Visited the dealership initially and couldn't get a car in budget but they did make sure to call back and follow up with me with another car of my int Visited the dealership initially and couldn't get a car in budget but they did make sure to call back and follow up with me with another car of my interest. Great service, especially by Blake Clarkson. He was kind, helping and was Swift in replying to my mails. He kept in touch with me all the time and understood the trouble I went Through for financing. He was patient and this is the kind of service that a customer expects while buying such a big deal. Thanks for the amazing service. I am hoping to be in good contact with you guys. More