
Mark Ficken Ford Lincoln
Charlotte, NC
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Bought mustang Visited the dealership initially and couldn't get a car in budget but they did make sure to call back and follow up with me with another car of my int Visited the dealership initially and couldn't get a car in budget but they did make sure to call back and follow up with me with another car of my interest. Great service, especially by Blake Clarkson. He was kind, helping and was Swift in replying to my mails. He kept in touch with me all the time and understood the trouble I went Through for financing. He was patient and this is the kind of service that a customer expects while buying such a big deal. Thanks for the amazing service. I am hoping to be in good contact with you guys. More
Quick,ciear and painless They responded to me very quickly by email with the info I asked for and by phone when the time came.Not pushy qnd nothing hidden.GREAT! They responded to me very quickly by email with the info I asked for and by phone when the time came.Not pushy qnd nothing hidden.GREAT! More

F150 Lariat I had a great experience at the dealership today. Very relaxed and not a ton of pressure. Just enough to make it a smooth process. I had a great experience at the dealership today. Very relaxed and not a ton of pressure. Just enough to make it a smooth process. More

Tyler and Mike Great Job!! Thank You. Working with Tyler Miller and Mike Davis was a pleasure. Tyler makes the experience painless and easy like dealing with an old friend. I highly recomm Working with Tyler Miller and Mike Davis was a pleasure. Tyler makes the experience painless and easy like dealing with an old friend. I highly recommend him. If he sees something he doesn’t think is 100% he makes it right before you leave, plain and simple. More

Great customer service. Got there a little early for my appointment and Gene was ready for me. Show me the car and we took it for a spin. We returned and everything went well Got there a little early for my appointment and Gene was ready for me. Show me the car and we took it for a spin. We returned and everything went well. It didn't take all day to get me in the car. Normally it would take all day to finish the process (my experience). Every one was so polite, a very good experience at Felix Sabatates Ford!! More

Repeat buyer Went in to have my car serviced. It was completely finished in a timely manner. Stopped by the sales department and left with a new ride. Excellent Cu Went in to have my car serviced. It was completely finished in a timely manner. Stopped by the sales department and left with a new ride. Excellent Customer Service from everyone I worked with today from the Service Department, Sales, & Financial. More

Great experience I had a great experience purchasing my F-250 super duty. The customer service was great and Tyler and Shawn made the process easy and were very accomm I had a great experience purchasing my F-250 super duty. The customer service was great and Tyler and Shawn made the process easy and were very accommodating, they also had offered the deliver my vehicle because I live an hour and a half away. More

Awesome folks Great folks to work with very family friendly, amazing deals. Would recommend this establishment to anyone who is in the market for a new or used vehi Great folks to work with very family friendly, amazing deals. Would recommend this establishment to anyone who is in the market for a new or used vehicle. More

The New Ride My wife is very excited with her new car! Tyler was great and answered all our questions. After describing what we were interested in he knew the Edge My wife is very excited with her new car! Tyler was great and answered all our questions. After describing what we were interested in he knew the Edge was right fit for us. The whole process was smooth from beginning to end and we (especially my wife) are very happy with the new family vehicle! More

New F150! I just picked up my new F150 today. Great all around experience at Felix Sabates! Tyler made the new purchase very easy and kept me informed every ste I just picked up my new F150 today. Great all around experience at Felix Sabates! Tyler made the new purchase very easy and kept me informed every step of the way! More