Mark Ficken Ford Lincoln

Transparent and quick Tyler was very helpful throughout the entire process. Very honest and up front. Made the process of buying a car as easy as it can be. Tyler was very helpful throughout the entire process. Very honest and up front. Made the process of buying a car as easy as it can be. More

Outstanding experience! Josh was a great salesman that made our purchase experience outstanding. He was very informative,kind and personable. Josh took his time explaining t Josh was a great salesman that made our purchase experience outstanding. He was very informative,kind and personable. Josh took his time explaining the features and put us at ease on our test drive. We highly recommend Josh helping you on your new vehicle. Well done! More

Optimally Service Throughout the entire process of checking out the vehicle, figuring out whether or not the vehicle is in good shape, and determining a price for the v Throughout the entire process of checking out the vehicle, figuring out whether or not the vehicle is in good shape, and determining a price for the vehicle, Josh has been extremely helpful and patient. Whenever Josh was unsure about whether or not a certain action could be performed or not, Josh would always ask us to wait as he checked with his managers, showing that he is determined to give us the correct information rather than pretending he knows the answer. Whenever we waited for a while, Josh would ask us if we were doing okay and offer us drinks and snacks during our wait, and despite us being rather tedious customers to deal with, Josh understood our situation and was incredibly patient with us as well. Despite today being his day off, he was quite determined about providing us with this car as soon as we needed it (and we are on a bit of a time crunch) and as a result, he came in to work and helped us throughout the process. Overall Josh provided us with great service and was very easy to talk to and make discussions with. He is a very patient and determined worker who really tries to keep his customers walking out the door happy, therefore I see him as a great dealer. More

Terrific Sales and Service! Our salesperson, Shea was very knowledgeable and went above and beyond to find us the right vehicle. The entire staff was friendly and accommodating, Our salesperson, Shea was very knowledgeable and went above and beyond to find us the right vehicle. The entire staff was friendly and accommodating, We never felt pressured or rushed. Excellent sales and service. Thank you Susan and David More

Repeat Customers! For someone who regularly trades vehicles this is the second time I have drove 2 plus hours because of their great customer service! Tyler Miller has For someone who regularly trades vehicles this is the second time I have drove 2 plus hours because of their great customer service! Tyler Miller has been awesome to work with the past 2 times. I would advise anyone looking for a new or used vehicle to check out Felix Sebates Ford in Charlotte NC and ask for Tyler Miller! More

Excellent experience Inquired about 2018 Lincoln Navigator via internet. Shea White contacted me very promptly. Several phone calls, emails and texts were sent to allow us Inquired about 2018 Lincoln Navigator via internet. Shea White contacted me very promptly. Several phone calls, emails and texts were sent to allow us to put a deposit on said Navigator. Drove from Charleston wv to Charlotte to finalize deal and had an awesome experience all the way around. More

Great experience. Had everything ready when we arrived. 👍🏼👍🏼 Recommend to anyone. Easy in easy out. Would drive there again to purchase a vehicle. Grea experience. Had everything ready when we arrived. 👍🏼👍🏼 Recommend to anyone. Easy in easy out. Would drive there again to purchase a vehicle. Great hob More

Great experience at Felix Sabates Felix Sabates Ford has a great inventory and website. You can pick everything you want in a vehicle just from the website. When you arrive at the deal Felix Sabates Ford has a great inventory and website. You can pick everything you want in a vehicle just from the website. When you arrive at the dealership the vehicle you choose is there for you to purchase. There isn’t any run around. The best in customer service from start to finish. More

Great service, great people! I found our car through an online search, and got a response within minutes from Jean Ediamen. He was responsive to my questions, and within just a fe I found our car through an online search, and got a response within minutes from Jean Ediamen. He was responsive to my questions, and within just a few minutes I had decided to travel to Charlotte to look at the car the next day. He sent directions, set up our appointment, and from the moment we arrived I was comfortable and confident in our choice to buy from them. The car is wonderful, the experience was quick and seamless and professional. Jean was an absolute delight to work with, and I wish I was his neighbor! What a great guy! More