Mark Miller Toyota

Generally speaking, I'd rather have a root canal done than go through the horror of buying a car. When I hear that line, "What's it going to take to get you into this car today," from a salesman, I just than go through the horror of buying a car. When I hear that line, "What's it going to take to get you into this car today," from a salesman, I just want to slit my wrists. And then when he says he'll be back in a minute and disappears into a secret room somewhere where the real deal maker lives, and comes back with the next phase of negotiation, I feel like I want to scream and run. I made the decision to trade in my gas guzzling truck for a lower car payment and better gas economy several months ago, and I did a fare amount of research on potential models and dealerships. I looked at and drove a number of hybrids as that's what I was most interested in, and finally decided on the a Prius C. It was time to find the right dealership and go through the painful purchasing process. I checked out four Toyota dealerships and either called or stopped in to check out their inventory. The Costco car buying program directed me to Mark Miller Toyota. That's where I met Roger. Roger was so low pressure...so non threatening. I gave him the form Costco had given me. We sat down and he walked me through the numbers...that was it...no haggling....no pressure...I felt like he was truly working for me, NOT for himself. I didn't buy the car on that visit...or the next, but every time I went in there, Roger made me feel at ease. I can honestly say I have never had a better car buying experience than I did at Mark Miller Toyota. From the finance guy, to the accessory guy, to Julian who got me a loaner car while they installed my window tinting and door moldings, I felt like a valued customer, not a guy walking dollar sign. And when I returned the loaner and left my cell phone in it, Julian bent over backwards the next day to hunt it down for me. Would I recommend Mark Miller Toyota....ABSOLUTELY! More

I went in to trade my 2007 Rav4 for a newer model with 4WD. I chose this dealer because they had a large selection of Rav4's. I really enjoyed both of the salesmen that I worked with. Due to some compl 4WD. I chose this dealer because they had a large selection of Rav4's. I really enjoyed both of the salesmen that I worked with. Due to some complications with my selection process, I worked with 2 different salesmen. They were both very friendly and helpful. I was at the dealer much longer than I was anticipating, but otherwise had a great experience. More

This is the second vehicle I have purchased from Mark Miller Toyota. The staff is fantastic and their level of customer service is unmatched. The atmosphere is very low key and the sales staff does not Miller Toyota. The staff is fantastic and their level of customer service is unmatched. The atmosphere is very low key and the sales staff does not pressure you into a vehicle or a price range you do not want. I worked with Jason Jones and purchased a used Toyota Venza. Jason listened to my needs and showed me several Certified Use Vehicles that matched my price range. Jason was extremely knowledgeable about the vehicles I looked at and I really appreciated his professionalism. Jason and the finance staff worked with me on the trade of my old vehicle and I was able to purchase the Venza for the right price. I will continue to be a loyal customer of Mark Miller Toyota in the future and extremely happy with my new Venza. Thanks again to Jason and all the Mark Miller staff for a great car buying experience. More

Mark Miller was the best Toyota dealership I have visited. They are upfront with pricing and no hidden fees. Customer service is friendly and helpful. They were fair with trade in value. Jason Jo visited. They are upfront with pricing and no hidden fees. Customer service is friendly and helpful. They were fair with trade in value. Jason Jones was good to work with. I appreciate that the finance department was not pushy about buying extras. They treated me very well. When I picked up vehicle I purchased it didn't have a full tank of gas, but they did add the gas when I asked. The vehicle I purchased also only had one key, but they said they would help remedy that problem, but I think they forgot. I hope they still will. They were not able to get the new tires the vehicle needed so I have to make a return trip, a little frustrating and costly for gas. I was not showed all the features of the car I purchased, which I could have used. I think a check list of things for the used department to be sure to cover may help. Overall a better than average car buying experience. I would strongly recommend Mark Miller over any other Toyota dealer in Utah. More

My family's experience with Mark Miller Toyota through the years has never been short of exceptional. Whether it was purchasing a new vehicle, leasing, or simply a service call (like my latest vi through the years has never been short of exceptional. Whether it was purchasing a new vehicle, leasing, or simply a service call (like my latest visit), their quality is unsurpassed. We have tried other dealerships in the past, but none compare to Mark Miller. Each time I need an oil change, much less something more time-consuming, I choose to drive an hour each way to get it done at Mark Miller. They make me feel like a valued customer every time I'm there and go out of their way to make my wait time minimal and pleasant. I would definitely recommend this dealership to anyone who values customer service. They are the best!!! More

Robin was outside waiting for customers and it was freezing weather. He took us immediately to see what you had to offer. He knew the used cars and was very informative. We took a test drive. Afte freezing weather. He took us immediately to see what you had to offer. He knew the used cars and was very informative. We took a test drive. After we had decided on a car he took us into a warm building. Here we waited for a bit while he completed the paper work. We were then taken into Doug Lund who was an expert at his job. He never did get rattled with all the papers that had to be signed. He was very informative. Both guys were a credit to your company. We don't remember the names of the girls at the front desk. They, also, knew their jobs and were very customer oriented. You must do a good job at interviewing prospective employees then do a good job at training them! Why do we need an account. We are cash people. We went to this dealership because Kent has his Avalon serviced there and is pleased with the service department. More

We'd been looking for a new car for weeks, Mark Miller had a good selection we were able to choose from. We found the one we wanted and were able to get a good price for it as well! Miller had a good selection we were able to choose from. We found the one we wanted and were able to get a good price for it as well! More

We had a wonderful experience at Mark Miller Toyota. Rafael Cruz was our sales person and he was absolutely wonderful to work with. We had been to other car dealerships and had found multiple cars that Rafael Cruz was our sales person and he was absolutely wonderful to work with. We had been to other car dealerships and had found multiple cars that we liked and ultimitely decided to buy at Mark Miller because of the way Rafael treated us. He never interrogated us or pressured us. He didn't try to talk us into buying more than we could afford. He was honest and friendly and so easy to work with. It was the best car buying experience we have ever had and we would definitely return to Mark Miller Toyota again, especially if Rafael is still working there. So far, we are very happy with our certified used Toyota Camry. More

buying a car due to need,not desire adds a little bit of pressure to the whole process. in our search for a replacement car after an accident, we drove by mark miller Toyota on our way to look at something pressure to the whole process. in our search for a replacement car after an accident, we drove by mark miller Toyota on our way to look at something just down the road. spotting one on the lot, we pulled in to just "look" assuming that being a dealer we could expect high prices and even higher pressure from the sales staff. we came away with not only a new (used) car but a new attitude, at least about this dealership. our salesman, Jamie, was very friendly and helpful. he was able to answer all of our questions without pushing. every employee we dealt with or had any contact was just as helpful and friendly. we would highly recommend Mark Miller Toyota to anyone looking for a great buying experience. More

Excellent customer service. These guys where very patient with my inability to decide what I wanted to do. The first day I was there they spent hours talking to me and helping me work it all out, in patient with my inability to decide what I wanted to do. The first day I was there they spent hours talking to me and helping me work it all out, in the end I left with no car because I couldn't make up m mind. When I returned I didn't get a o-no not her again attitude. They helped me out and again answered all my questions I had asked the first time!! I ended up leaving happy. They best part was these guys didn't act like sales guys they acted like they where there to answer all my silly questions, it really made buying a car less stressful. Ed and TJ both helped me an had smiles on their faces the whole time. I don't remember the name of the financial guy who helped me but he was awesome. He really made sure I understood what I was signing before I signed it. He was very patient with me when I had to search to find answers I didn't know. I liked that he wasn't just like here sign this because I said you should. Overall Excellent car buying experience. More