
Mark Miller Toyota
Salt Lake City, UT
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the dealership was excellent. the salesman showed us around the dealership introducing us to all the service people, and the manager and all the accounting people. He than went over all the features of around the dealership introducing us to all the service people, and the manager and all the accounting people. He than went over all the features of the car and made sure we understood all of the warrenties excellent experence More
This was my first time buying a car and the experience was great. I never thought it would be so fast and painless. The salespeople answered all my questions and got me exactly what I wanted, even found m was great. I never thought it would be so fast and painless. The salespeople answered all my questions and got me exactly what I wanted, even found me some unexpected discounts. The service was excellent, I would buy from them again More
EXCELLENT SERVICE Excellent people, I would return and EXCELLENT SERVICE Excellent people, I would return and will return to this dealership for service or anything else, I will recommend Mark Peck as the EXCELLENT SERVICE Excellent people, I would return and will return to this dealership for service or anything else, I will recommend Mark Peck as the best sales person EVER. More
We purchased a new Rav4 from this dealership. It was the smoothest vehicle purchase that we have ever done. The price quoted was accurate and what we wanted to pay. We did not have to haggle. The salesman k smoothest vehicle purchase that we have ever done. The price quoted was accurate and what we wanted to pay. We did not have to haggle. The salesman knew what the price was, and how to get us the payment that we wanted. The deal was great! We were treated very well - like they really appreciated our business. Highly recommend this dealership, and salesman Andy Ross. More
I just bought a new 2012 Toyota Tacoma from Mark Miller Toyota in Salt Lake City. I had bought a truck from Mark Miller Toyota previously and experienced great customer service and did not hesitate to retu Toyota in Salt Lake City. I had bought a truck from Mark Miller Toyota previously and experienced great customer service and did not hesitate to return to Mark Miller Toyota again for my new truck. I drive 40 miles from my home and pass at least three different Toyota dealers to enjoy the experience that Mark Miller Toyota provides. I worked with salesman Andy Ross and was treated very well and felt very comfortable though out the entire purchase possess. Communication and follow up with questions or inquiries was handled promptly and professionally. I felt like I was given a fair and honest price and at all times did not feel like is was fully informed about price and finance options. I also get my vehicles serviced and repaired at Mark Miller Toyota and will continue to do so because of the service and honesty Mark Miller Provides. More
Lee Morin was amazing. I could tell he really cared that I got the right vehicle and I never once felt pressured to make a quick purchase. He was extremely helpful even with my situation being different and I got the right vehicle and I never once felt pressured to make a quick purchase. He was extremely helpful even with my situation being different and I would recommend anyone to him… even if I hadn’t bought a car from him. Doug Lund was great. I have to really think through stuff before making decisions and he was very patient with me. With how great Lee was, I would recommend anyone to this dealership. I had gone to another Toyota dealership and didn’t have a great experience. At this dealership it was like night and day. Even if the person wasn’t looking for a Toyota, I would still recommend them to come here. More
I ordered a new vehicle, waited nearly three months for it to arrive and when it did finally show up the paint on the front bumper had cosmetic issues (from the factory). Rather than wait to have it refini it to arrive and when it did finally show up the paint on the front bumper had cosmetic issues (from the factory). Rather than wait to have it refinished, the dealer pulled the new parts from anther new vehicle on the lot and had me in and out in record time. They really went above and beyond to make sure I was happy with my new car. Pricing was the best in the valley, the sales people were very low pressure and the customer service was top notch. I will not buy a car from another dealer, ever. More
I am an environmentalist and a financial consultant, and I am demanding and picky. Walking into a car dealership, I bring with me a mountain of research and high expectaions, on many levels. I am looking fo I am demanding and picky. Walking into a car dealership, I bring with me a mountain of research and high expectaions, on many levels. I am looking for financial and environmental value over the long run. That is why I am very pleased with Mark Miller Toyota. They walk the walk of value---from the LEED certified building to the best engineered hybrid on the road---the Prius. I just bought a Prius and I love it. I was very pleased with the high product knowledge of the employees (a rare thing in the sales force of any business), the professional treatment by Derek Roy (the salesman---he strikes me of an anthroplogist, which is a compliment), and the legendary Toyota lean manufacturing and mistake-proofing. This Prius is my first Toyota and my first purchase from Mark Miller. But it will not be my last. I too want to walk the walk of financial and enviromental value, like Mark Miller Toyota. More
I was stranded by a broken drive belt right at the end of the day when all the tech's are headed home. We found a belt at Toyota of Bountiful and the parts rep agreed to bring it down on the way home. One of the day when all the tech's are headed home. We found a belt at Toyota of Bountiful and the parts rep agreed to bring it down on the way home. One of the techs agreed to stay and do the repair. I was very pleased with the service and the willingness to stay and help me out.! More
As a recent transplant to the Salt Lake area from Memphis, we needed to get into a car more suitable for the winters here. We considered and evaluated four different car makes/dealerships. We were Memphis, we needed to get into a car more suitable for the winters here. We considered and evaluated four different car makes/dealerships. We were pleased with the welcoming, non-pressure atmosphere encountered at Mark Miller, and the friendly and knowledgable sales executive that helped us. Kenneth Shaw answered all of our questions fairly, pointing out objectively the differences between our alternatives. He stressed the importance of followup/service/strength of the dealership as one of the big advantages of working with Mark Miller Toyota. Mr. Shaw also did a great job in showing us the service areas and explaining to us each employees commitment to providing the quality service we were looking for. That walk through played a role in our final buying decision. We were given a fair value for our trade-in. Our new car was presented to us exactly as promised, immaculately clean, with a full tank of gas. We were provided a complete orientation on the car features (including our Bluetooth programming) when we picked our car up. Since our purchase one week ago, we have had a communications from the Service Department, the Customer Relations Department, as well as a letter from Mark Miller himself - in which he gave us his personal cell phone number (and invitation to call him with any issue that might come up in the future.) This was an exceptional and pleasant car buying experience. More