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Mark Miller Toyota

Salt Lake City, UT

Overview
Reviews
Vehicles
4.6
1,079 Reviews
Call Dealership (801) 364-2100
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730 South West Temple

Salt Lake City, UT

84101

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Showing 1,079 reviews

May 14, 2025

Great tire department. Phil and Ocean helped me so much and I can always rely on them to do an awesome job! More

by alexis.schnirel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil and Ocean
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May 14, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We truly appreciate your business and feedback.

May 14, 2025

Good service which I can trust and depend on. Friendly waiting environment . Good communication about process of car service. More

by Dave Wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Fajardo
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May 14, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We truly appreciate your business and feedback.

May 14, 2025

Wendall has given me superb customer service. He got me in and out in 1 day!! Thank You!! More

by Cobraman1055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell McMullen
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May 15, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

May 14, 2025

Kept me informed and finished right on time. Friendly staff and appointment was easy to schedule. More

by .metabolismdoc52
Recommend Dealer
Yes
Employees Worked With
Don't recall
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May 15, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

May 13, 2025

Salesforce was wonderful to deal with. Took my car in for a tire rotation and to patch a leak on one tire that took 3.5 hours.. then I was told they couldn’t fix the leak because it was to More

by KKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Payne
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May 13, 2025 -

Mark Miller Toyota responded

Thank you for your feedback, and we're glad to hear you had a positive experience with our sales team. We're sorry, however, that your visit to our service department didn’t meet expectations. When it comes to tire repairs, we strictly follow safety guidelines set by both Toyota and tire manufacturers. These guidelines are in place to ensure our customers stay safe on the road, and in some cases, they may be more conservative than those followed by other tire shops. If a puncture is determined to be too close to the sidewall, even if it appears more central, our technicians are instructed not to perform a repair in order to avoid the risk of tire failure. We understand how frustrating this can feel, especially when it results in an unexpected recommendation for tire replacement. Your feedback has been shared with our team to ensure we communicate more clearly about these decisions going forward. If you have any further concerns or would like to speak with someone directly, please don’t hesitate to reach out to our Customer Relations Manager, Angela Gertino, at 801-415-3190. We appreciate your business and your honest review—it helps us improve. —Mark Miller Toyota Team

May 13, 2025

Easy scheduling, it was easy to arrange thenshuttle home and they arranged a Lyft ride back to the dealership More

by Youngmetos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
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May 13, 2025 -

Mark Miller Toyota responded

Thank you so much for the review; we appreciate your business and feedback!

May 13, 2025

I have used many service departments from other dealerships over the years and Mark Miller Toyota is head and shoulders above the rest. More

by Dougohlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Payne, Wendell McMullen
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May 13, 2025 -

Mark Miller Toyota responded

Thank you so much for the review; we appreciate your business and feedback!

May 13, 2025

The work is done right. The service department is helpful and courteous. Communication is always good. More

by pheasant-tail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sobocinski, Chris Reynolds
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May 13, 2025 -

Mark Miller Toyota responded

Thank you so much for the review; we appreciate your business and feedback!

May 13, 2025

They honored our guarantee on the broken wind shield and repaired it in a timely manner. More

by rboyer370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell McMullen
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May 13, 2025 -

Mark Miller Toyota responded

Thank you so much for the review; we appreciate your business and feedback!

May 13, 2025

I always have an enjoyable experience with Mark Miller Toyota at the downtown location. They provide me with a service that is fast and efficient; while taking care of all my cars needs. More

by LeRoy & Nat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express Service Department
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May 13, 2025 -

Mark Miller Toyota responded

Thank you so much for the review; we appreciate your business and feedback!

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