Mark Miller Toyota

Good service I was pleased with the speed and efficiency they did the service. Also very friendly. I have been going to Mark Miller Toyota for about 20 years and I was pleased with the speed and efficiency they did the service. Also very friendly. I have been going to Mark Miller Toyota for about 20 years and have always liked them! More

Exceptional exy Took my 2011 highlander here for its 90,00 mile service and possible brake pads. My service advisor greeted me promptly and explained pricing and deta Took my 2011 highlander here for its 90,00 mile service and possible brake pads. My service advisor greeted me promptly and explained pricing and details. I was able to have new brake pads installed and the emissions taken care of along with the preventative maintenance. Bonus was the loaner car while the work was being completed and they even found some extra coupons and washed the car. The cafe offered free beverages with a smile. Highly recommend this dealerships service department. More

Always a great experience C.P. I have been going to Mark Miller Toyota since 2015 for all of my car needs. I would recommend them to anyone who appreciates quality maintenance and p I have been going to Mark Miller Toyota since 2015 for all of my car needs. I would recommend them to anyone who appreciates quality maintenance and people who actually treat you like a person. They have acted like old friends. The let me know what is going on and give me choices. They don't assume or make decisions about my car by themselves. They will come tell me how much longer it will take and if there are any changes that I need to know about. I will continue going to them. More

GREAT EXPERIENCE! I have always been greeted warmly,. Explained why services were needed. Informed what the cost would be. If I needed a ride home it was provided. I have always been greeted warmly,. Explained why services were needed. Informed what the cost would be. If I needed a ride home it was provided. costt plus a free car wash More

Repair Rav4 Took my car in for door lock repair. They did a great job with repair and let me know after I had agreed to the price that it would be covered by my w Took my car in for door lock repair. They did a great job with repair and let me know after I had agreed to the price that it would be covered by my warranty saving me lots of money More

Enthusiastic Tumbs Up! I had been researching vehicles for about a month when I happened upon a van on the Mark Miller website. I requested more information using the messag I had been researching vehicles for about a month when I happened upon a van on the Mark Miller website. I requested more information using the messaging tools provided, and Kupono responded promptly. He took the time to personally inspect the car, send additional pictures and answer all my remaining questions. Since I was out of town, I secured the vehicle with a refundable deposit. Kupono met me precisely at the designated time and was very patient with me throughout the test drive (and I really put him though it!). We had already agreed on a price and much of the paperwork had already been drawn up before my arrival, so the process went very smoothly. This was one of the most pleasant buying experiences I have ever had, and I would absolutely recommend Mark Miller Toyota to anyone looking for a vehicle. More

Made My Day With so many demands on time and resources, scheduling a vehicle for regular maintenance can prove to be time consuming and costly. The staff at Mark With so many demands on time and resources, scheduling a vehicle for regular maintenance can prove to be time consuming and costly. The staff at Mark Miller Toyota made my day with the ease of making an appointment, prompt check-in, keeping me updated (net scheduling) and best of all, honoring a coupon I failed to provide during the write-up. I look forward to my next visit. More

Takata Airbag Inflator Recall. My recent visit on March 19, 2019 at Mark miller Toyota for Airbag Inflator recall was excellent.Mr. Verbeck was truly professional and courteous.Work My recent visit on March 19, 2019 at Mark miller Toyota for Airbag Inflator recall was excellent.Mr. Verbeck was truly professional and courteous.Work was done in a timely manner.Service was of top quality.I was very impressed. More

Very negative experience We came to MMToyota from out of state on a Friday to test drive some used, low miles, Corollas we were interested in. We worked with Scott, and he We came to MMToyota from out of state on a Friday to test drive some used, low miles, Corollas we were interested in. We worked with Scott, and he was good- no pressure and treated us with respect when we asked about a lower price. He's the only reason we're giving MMT any stars. We ended up not buying the car we liked because the total price was over budget and we wanted to check out some other cars we found on car apps. The next day we found a similar car to the one we liked, on the Edmunds app at MMToyota, It had a lower price because it was one year older and more miles. I called and spoke with Wayne, a sales manager. He said they had already sold it, but asked us about the one we were originally interested in. I told him the reason we wanted less, was because we were using Kelley Blue Book as our guide. (I was not upset or rude to him). Then he laughed and condescendingly told me "Well, honey, we don't use Kelley Blue Book, here."- like I was an idiot for bringing it up. I was *not* happy about him calling me "honey". 😠 It was sarcastic, derogatory and totally unnecessary. We ended up traveling back home, to find out that MMToyota lowered the price to within the price range we'd asked about , that Monday, and sold the car the same day. 😒 We understand that car dealerships are in business to make money, and that Saturdays are big sales days, so the dealership wanted to see if they could sell the car for the higher price. But as far as customer service, couldn't the sales manager have let us know they would be lowering the price at closing time on Saturday, or early Monday (that we could come back then, to see whether it was still available- which it was) and *then* they could have given us the lower price? Then they would sell cars AND help people, making it a win-win for both sides. MMiller needs to treat their customers better- we're the "honey's" that keep them in business. More

Great service! I am always happy with the service I receive at Mark Miller Toyota. Their staff is courteous, professional and thorough. Any time I had concerns regar I am always happy with the service I receive at Mark Miller Toyota. Their staff is courteous, professional and thorough. Any time I had concerns regarding my vehicle, they were able to address them and provide appropriate solutions. More