
Mark Miller Toyota
Salt Lake City, UT
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pushy, pushy, pushy The finance manager REALLY wants to sell you the extended warranty. It took an hour with him to just get to sign the paper. He even got a flip chart The finance manager REALLY wants to sell you the extended warranty. It took an hour with him to just get to sign the paper. He even got a flip chart out to show me how unreliable the car was, all the things that could break and how much that would cost me. I should have left then. Learn from me. Do not buy a car from these guys. They even refused to fix a flat when my car had only 55 miles on it. Said I should have bought that $2700 dollar extended warranty they offered me. When the tire ended up needing to be replaced. They said they would rather lose me as a customer than put a new tire on My brand new car. More
No pressure sales = Happy car shopping experience Dealt with Ken Shaw through the Costco auto program and all I have to say is that Ken is the S**T (in an awesome way) Thank you for the positive car s Dealt with Ken Shaw through the Costco auto program and all I have to say is that Ken is the S**T (in an awesome way) Thank you for the positive car shopping experience Ken.... Sean Kingman is also the S**T... Just not as much as Ken!!! Thank you guys for taking care of us More
A fast and reliable service The best place for a fast and reliable service. Always accept my vehicle for service even without appointments. They have best customer service in tow The best place for a fast and reliable service. Always accept my vehicle for service even without appointments. They have best customer service in town. More
Kelly Cronin Buying a new car is no fun, car dealers are no fun. The whole process is still in the dark ages but Kelly Cronin the Sales Consultant I worked with re Buying a new car is no fun, car dealers are no fun. The whole process is still in the dark ages but Kelly Cronin the Sales Consultant I worked with really made the whole experience a positive one. Anyone considering a vehicle purchase from Mark Miller Toyota in Salt Lake City should definitely make an appointment with him...the best! More
If you want a Toyota or any used car on the lot.. Mark Miller Toyota is more honest than the others and less costly too. They don't play the idiotic car dealer games that others do and we walked out Mark Miller Toyota is more honest than the others and less costly too. They don't play the idiotic car dealer games that others do and we walked out with the car we wanted and the price it should have been every other place. The people were good to deal with, but if you can talk to Spencer Williams, you will get the best, honest deal possible. More
Wonderful service, friendly staff, nice facility I'm a Toyota guy for life, but even if I wasn't, Mark Miller would make for a great argument to become one. The service is great, delivered by friendl I'm a Toyota guy for life, but even if I wasn't, Mark Miller would make for a great argument to become one. The service is great, delivered by friendly, professional staff. The facility has showroom level cleanliness and really makes any wait less painful. I've been very happy with both cars I've gotten here in SLC (an 08 Prius, and 2018 Prius) and this is probably the only place I actually look forward to my regular maintenance visits More
The only Utah dealer I'd consider getting service done at I'm a do-it-myself kind of person, but if there's something I can't do, this is the only dealer in Utah that I'll consider getting service at. The adv I'm a do-it-myself kind of person, but if there's something I can't do, this is the only dealer in Utah that I'll consider getting service at. The advisors are competent, and they actually pay attention. I've been to some other dealers both inside and outside the state and when I pointed out my leaking differential, they wouldn't do anything about it. The first time I brought my truck to Mark Miller for service, they pointed it out without me even mentioning it. That's what I call excellent service. More
Wonderful experience in SLC Im a new resident of Salt Lake City from New England. I drove my new Tacoma cross country to SLC and had it serviced from the trip at Mark Miller Toyo Im a new resident of Salt Lake City from New England. I drove my new Tacoma cross country to SLC and had it serviced from the trip at Mark Miller Toyota. Since that day ive brought it back numerous times for scheduled services and one-off requests. The service and parts department is incredible! The extremely friendly staff makes every visit such a pleasure. There is no pressure at all and everyone is patient and respectful. The dealership itself is a wonderful operation and Im always surprised at how quick the turn-around time is on my truck. This WILL be my go-to dealer for now on. More
My first (definitely not my last) out of state purchase Going out of state to purchase a vehicle would be an even more taxing experience on top of what can already be a stressful purchase. Thankfully, the p Going out of state to purchase a vehicle would be an even more taxing experience on top of what can already be a stressful purchase. Thankfully, the purchasing process at Mark Miller Toyota was one of the best sales transactions I have ever experienced in my life. I found my dream vehicle at an amazing price. Too amazing I felt and was skeptical, but I decided to proceed with caution and know that I can back out at any time without any commitment to buy. From first contact with Austyn to flying down from Portland to Salt Lake to sign papers and drive away, every step of the process was an amazing, no pressure, and more importantly, a very communicative experience. Austyn is an amazing dealer who made sure that I got the information I needed and provided me timely updates on any services I requested for the car, which were done well before I flew down to pick up the car. On the day I picked up the car, Austyn picked me up from the airport, drove me to the dealership, and made sure that everything was done as quickly as possible so that I can drive back to Oregon in my new Mazda 6. I have truly enjoyed my experience with the team at Mark Miller Toyota and will be back in the future should I need another vehicle. More
Great Service Great service, car ready when promised at price quoted. Owned the car for 6 years, and only one time ever had a problem at the dealership. It was re Great service, car ready when promised at price quoted. Owned the car for 6 years, and only one time ever had a problem at the dealership. It was resolved and included a printed apology. Great dealership. More