
Mark Miller Toyota
Salt Lake City, UT
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Great Service Department My service advisor, Brandon, went above and beyond to keep me up to date on my 2011 Toyota 4-Runner. As always, my technician (Todd K.) gave me an ho My service advisor, Brandon, went above and beyond to keep me up to date on my 2011 Toyota 4-Runner. As always, my technician (Todd K.) gave me an honest diagnosis on my vehicle and only recommended the needed repair. Thanks to the service team at Mark Miller Toyota! More
The BEST service I've experienced from any dealership A friend of mine recommended Mark Miller Toyota after I moved from out of state. Mark Miller Toyota has been the best decision I've made for my vehic A friend of mine recommended Mark Miller Toyota after I moved from out of state. Mark Miller Toyota has been the best decision I've made for my vehicles. The customer service is truly the best I've ever experienced as well as the service to my Toyota 4Runner. It's reassuring to be helped by a staff who genuinely cares. I've been servicing my vehicles at Mark Miller Toyota for several years. My service advisor has been Wendell McMullen, and he is truly an asset and simply the best. Again, someone who genuinely cares and is extremely knowledgeable. More
Bad News Probably the news is really bad--the engine on our 2010 Prius will need to be replaced. BUT the dealership is being so careful to make sure that diag Probably the news is really bad--the engine on our 2010 Prius will need to be replaced. BUT the dealership is being so careful to make sure that diagnosis is correct and also to help us accept the inevitable. We're appreciative of their thoroughness and consideration. As I've been hanging around the dealership the last few days, I've seen more of this excellent customer service with several others. I also like the coffee bar and snacks. A lot of comfort there! Who likes to wait in suspense for the news of needed repairs and equipment? More
Great experience, every time! We have purchased two vehicles from Mark Miller Toyota in Salt Lake City. Scott Layton has been our agent there. With each purchase Scott has worked w We have purchased two vehicles from Mark Miller Toyota in Salt Lake City. Scott Layton has been our agent there. With each purchase Scott has worked with us to help us determine exactly what we are looking for and to make sure we can get it. Our questions have always been answered and Scott always calls to ensure that we are doing well and that we are happy with our purchase. We have been very satisfied each time. More
Easy purchase I purchased my new Toyota over the phone from 1400 miles away. Jeff did a great job sending me videos of the car and options. This was by far the most I purchased my new Toyota over the phone from 1400 miles away. Jeff did a great job sending me videos of the car and options. This was by far the most pleasant purchase I have ever had. We had to replace a car that was totaled and Mark Miller was one of a few dealers that not only had want I was looking for but really made the purchase easy. Thank you all very much. More
Mark miller Toyota SLC As usual our appt with Mark Miller Toyota tire service went as expected in a timely and efficient manner!our 2010 Toyota Venza was completed and out t As usual our appt with Mark Miller Toyota tire service went as expected in a timely and efficient manner!our 2010 Toyota Venza was completed and out the door in the time and price quoted. Diane and Carl Dofelmier More
Excellent "No Pressure" Customer Service I am very impressed by the level of customer service that is provided from start to finish. I never once felt pressure to buy. Carlos even talked my I am very impressed by the level of customer service that is provided from start to finish. I never once felt pressure to buy. Carlos even talked my wife into a less expensive model due to the her needs and wants. They explain all the services in detail. I believe the customer service provided is above and beyond what I have ever experienced anywhere else. More
Best car buying experience in 22 years I have purchased 19 new cars in the last 22 years. I have dealt with 9 dealerships in the Salt Lake Valley. Mark Miller dealership is by far the bes I have purchased 19 new cars in the last 22 years. I have dealt with 9 dealerships in the Salt Lake Valley. Mark Miller dealership is by far the best experience I’ve had. I was not pressured into ANYTHING. I worked with Mark Peck who walked me through everything. He was pleasant and knowledgeable. He was able to answer every question I had whether it was about a specific model, service, financing, or the trade-in process. I’m sure I’ll be purchasing another vehicle from Mark Miller Toyota in the future. More
I trust them for my service needs I did not purchase my Toyota RAV4 at this dealership, but when I moved to SLC this became my home dealership. I made the mistake of hitting a curb and I did not purchase my Toyota RAV4 at this dealership, but when I moved to SLC this became my home dealership. I made the mistake of hitting a curb and damaged my car in the winter, but the service staff at Mark Miller Toyota made the process of getting it fixed much less painful than I anticipated. They provided an easy-to-understand estimate for the cost of my repairs and were able to get the work done quickly so I could be back on the road. They also took care of my regularly-scheduled service (oil change, multi-point inspection) at the same time so I wouldn't have to come back in for that separately. Honestly, the reason I go to the dealership is for their service. I know I can call and talk to my service representative if I have questions or concerns, and they keep my car in safe working order. Specifically I love working with Jantzen at this location. I trust him for my service needs. More
Excellent Service We have been taking our vehicles to Mark Miller Toyota for 11 years for service. I have never been disappointed in the quality, professionalism, and We have been taking our vehicles to Mark Miller Toyota for 11 years for service. I have never been disappointed in the quality, professionalism, and value I receive there. It's the same whether I'm just doing a quick oil change or more extensive repairs. I wouldn't take my Toyota anywhere else! More