
Mark Miller Toyota
Salt Lake City, UT
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The only Utah dealer I'd consider getting service done at I'm a do-it-myself kind of person, but if there's something I can't do, this is the only dealer in Utah that I'll consider getting service at. The adv I'm a do-it-myself kind of person, but if there's something I can't do, this is the only dealer in Utah that I'll consider getting service at. The advisors are competent, and they actually pay attention. I've been to some other dealers both inside and outside the state and when I pointed out my leaking differential, they wouldn't do anything about it. The first time I brought my truck to Mark Miller for service, they pointed it out without me even mentioning it. That's what I call excellent service. More
Wonderful experience in SLC Im a new resident of Salt Lake City from New England. I drove my new Tacoma cross country to SLC and had it serviced from the trip at Mark Miller Toyo Im a new resident of Salt Lake City from New England. I drove my new Tacoma cross country to SLC and had it serviced from the trip at Mark Miller Toyota. Since that day ive brought it back numerous times for scheduled services and one-off requests. The service and parts department is incredible! The extremely friendly staff makes every visit such a pleasure. There is no pressure at all and everyone is patient and respectful. The dealership itself is a wonderful operation and Im always surprised at how quick the turn-around time is on my truck. This WILL be my go-to dealer for now on. More
My first (definitely not my last) out of state purchase Going out of state to purchase a vehicle would be an even more taxing experience on top of what can already be a stressful purchase. Thankfully, the p Going out of state to purchase a vehicle would be an even more taxing experience on top of what can already be a stressful purchase. Thankfully, the purchasing process at Mark Miller Toyota was one of the best sales transactions I have ever experienced in my life. I found my dream vehicle at an amazing price. Too amazing I felt and was skeptical, but I decided to proceed with caution and know that I can back out at any time without any commitment to buy. From first contact with Austyn to flying down from Portland to Salt Lake to sign papers and drive away, every step of the process was an amazing, no pressure, and more importantly, a very communicative experience. Austyn is an amazing dealer who made sure that I got the information I needed and provided me timely updates on any services I requested for the car, which were done well before I flew down to pick up the car. On the day I picked up the car, Austyn picked me up from the airport, drove me to the dealership, and made sure that everything was done as quickly as possible so that I can drive back to Oregon in my new Mazda 6. I have truly enjoyed my experience with the team at Mark Miller Toyota and will be back in the future should I need another vehicle. More
Great Service Great service, car ready when promised at price quoted. Owned the car for 6 years, and only one time ever had a problem at the dealership. It was re Great service, car ready when promised at price quoted. Owned the car for 6 years, and only one time ever had a problem at the dealership. It was resolved and included a printed apology. Great dealership. More
Long wait, but worth it in the end! I took my car in the other day to get some work done that was covered under warranty as well as a recall issue. When I showed up the appointment I had I took my car in the other day to get some work done that was covered under warranty as well as a recall issue. When I showed up the appointment I had made was not in their system (during the day they discovered the issue and fixed it!) but the person who worked with me was SUPER accomodating and was able to get me scheduled. I ended up spending about 12 hrs waiting - which was great because the wi-fi worked and I got so much work done. The complimentary drinks were excellent and I even had lunch at the cafe which was delicious and reasonably priced. Throughout the day I was keep informed of the status of the repair. In the end, they went above and beyond by taking care of more things than I had asked for - but all under warranty. Super impressed and I would definitely come back again. More
Excellent Service! We have been going to Mark Miller Toyota for 10 years to service our 4Runner and our Camry. We wouldn't go anywhere else. The facility is clean, the We have been going to Mark Miller Toyota for 10 years to service our 4Runner and our Camry. We wouldn't go anywhere else. The facility is clean, the representatives are professional and efficient. We have never been displeased with our experience at Mark Miller Toyota. More
Above and beyond... highly recommended! Such a different experience at Mark Miller than other dealerships. Everyone we dealt with was completely genuine, honest, transparent, and straightfo Such a different experience at Mark Miller than other dealerships. Everyone we dealt with was completely genuine, honest, transparent, and straightforward. Zero pressure, they just earn your business by being helpful and relaxed. There are no gimmicks or games. We have dealt with numerous people here over the years and the approach is the same every time - this does not happen by accident, you can absolutely tell this is a business that cares about its reputation and knows the value of return customers. As usual the sales crew (patiently) listened to every question we had, were very relaxed and down to earth (fun to talk to), value your time, and spent a lot of extra energy making sure they found the best truck for us and the best situation to get it. The finance experience was easy, every detail transparent, and they found a couple small ways we would not have anticipated to make sure we saved a little more money. I would send anyone here - this group is such a contrast to what most dealerships are becoming, these guys do it right and can look you in the eye after the deal is done. More
great service great people I have received super service from all departments at Mark Miller Toyota. They are very professional and cordial. They always offer conveinient appoi I have received super service from all departments at Mark Miller Toyota. They are very professional and cordial. They always offer conveinient appointment times for service work. The sales department is super also. More
Excellent, Pressure-free Customer Service I normally hate working with dealerships because of the sales pitches, games, and transparent tactics used- but Mark Miller has none of that! They are I normally hate working with dealerships because of the sales pitches, games, and transparent tactics used- but Mark Miller has none of that! They are honest, don't pressure you AT ALL, and work really well together as a team to get you both the best vehicle and the best price. Everyone we interacted with was knowledgable and pleasant to work with. More
They have done what they said they would do. I bought my 2016 Toyota highlander from Wayne Robinson, it was one of the most pleasant car buying experiences I have had. I would recommend Wayne t I bought my 2016 Toyota highlander from Wayne Robinson, it was one of the most pleasant car buying experiences I have had. I would recommend Wayne to my friends and family. To my friends. The service manager Brian Payne has been so pleasant to talk to and to help me out. That is the kind of service manager that makes a shop worth going to. Cliff. More