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Mark Miller Toyota

Salt Lake City, UT

4.5
1,082 Reviews

730 South West Temple

Salt Lake City, UT

84101

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Showing 1,082 reviews

December 10, 2017

Car wash takes longer than service If you plan on your "free car wash" you need to more than double your planned time. Service this past Saturday was great, 45 minutes, but the car wash More

by PleasedOwner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servic department
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review, and I'm sorry that the car wash has added delay and extra time to your visits. It's definitely an ongoing challenge we deal with since the car wash handles traffic from both service and sales departments. It sounds like we need to implement a process to better inform our customers of the expected wait time so they're able to decide if it's worth the wait. We sure appreciate the feedback and we're grateful that you service with us. If you would like to discuss this further, please feel free to contact me at 801-415-3114 or by email at angelag@markmiller.com. Sincerely, Angela Gertino Customer Relations Manager

December 09, 2017

Service department is the best This is the only place I take my Toyota in when it needs service because they are fast and easy to work with. All the employees there are always helpf More

by JackAttack91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Payne
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 20, 2017

Great experience This dealership was great to work with. Purchasing my new Tundra was a very smooth experience. I was surprised at how organized they were and how sh More

by ckenvw3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Lund, Shawn Borba, Jeff Deus
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 17, 2017

Yes I'll take that Mark miller staff was excellent! Everyone was open and honest about what they could offer.ni had no fear about extra charges that would up the final s More

by MeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I hate to admit it but I forgot the names of the others that helped., Justin Wilhite
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 16, 2017

Great new car buying experience! With this being my first new car purchase I was definitely hesitant and apprehensive about the dealership experience, but Ken Shaw and the staff at Ma More

by mligman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Shaw
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 15, 2017

Service department is awesome I take my Toyota to Mark Miller every time it needs service. They are very efficient and do a wonderful job. It's easy to make an appointment if you a More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
Dec 11, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 06, 2017

Fantastic Customer Service I have not purchased a car for 25 years. I've always had the option of a company Vehicle. I've also never owned a Toyota in my life. I am about 30 More

by nabisco37505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
F. Rafael Cruz
Nov 06, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

November 04, 2017

First time buyer This was my first experience buying a car and I couldn't be happier. I originally went to another dealer, I felt so uncomfortable there but the experi More

by 1Gus1043
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kupono Gattis, Justin Wilhite
Nov 06, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

October 27, 2017

Great service and friendly staff First time at Mark Miller Toyota and loved the service, it was fast and they checked everything. They even offer a shuttle which is so convenient. More

by B. 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
Nov 03, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

October 24, 2017

Very Professional , friendly and honest I have purchased several new vehicles over the years and was very pleased with the professional manner the staff at Mark Miller handled my purchase. I More

by Dee123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rasmussen
Oct 25, 2017 -

Mark Miller Toyota responded

Thank you so much for the review!

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