
Mark Miller Toyota
Salt Lake City, UT
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We had been shopping for a used Camry and found one online that looked like a good fit. I called the internet sales team and Jason helped me. I asked if the car was still available and when it was, I online that looked like a good fit. I called the internet sales team and Jason helped me. I asked if the car was still available and when it was, I told him I would come by to take a look. When I got there about 30 minute later, Jason had found the car, pulled it up to the front of the dealership, and had the keys in hand for a test drive. We never felt pressured and all of our questions were quickly answered. We decided to purchase the car and Jason arranged for a spare key to be made when I mentioned that there was only one key. When we came back a few days later to get the key, Jason was not in the office, but Bill took great care of us, treating us as though he had made the original sale. Between Bill and the service department everything was taken care of and we were well treated. We originally came to Mark Miller because we have our other car serviced there, and will definitely come back next time we have a purchase to make. More
We gave Mark Miller Toyota a great rating because our customer sales representative, Matt Hanousek, was friendly, very helpful, knowledgable, answered all questions, and was very flexible when we changed customer sales representative, Matt Hanousek, was friendly, very helpful, knowledgable, answered all questions, and was very flexible when we changed our mind a couple of times during the buying process. We felt that Matt was honest & straight forward so we came to trust him as we made our decision. We will recommend Matt to our friends and family should they be in the market for a new vehicle. David & Paula LeSueur More
Jesse Tyler and Derek Roy were informative, professional, friendly, and direct in their interactions with us. The negotiation for a new vehicle was business-like but not pressured. The help and follow-up friendly, and direct in their interactions with us. The negotiation for a new vehicle was business-like but not pressured. The help and follow-up since the deal has been completed has been excellent. We have enjoyed our interactions with both salesmen. We've found Mark Miller to be an excellent dealership overall, and particularly like the commitment to sustaining the environment. More
I would never have my Toyota serviced anywhere else. The folks at Mark Miller, especially Wendell, have really taken good care of me. They have helped me with little insignificant things, like tire pressur folks at Mark Miller, especially Wendell, have really taken good care of me. They have helped me with little insignificant things, like tire pressure to the big 30K tune-up. I like that they keep a record of all the work done on my vehicle; this helped save me money by not doing something that has already been taken care of on a previous visit. They offer advice on things that I would not have considered and they never do any work without consulting me first. Not only do they take good care of a car that I love, they seem genuinely interested in my welfare on the road and that, for me, is priceless. More
Stephen Arce was very helpful and very efficient from the time I conversed with him over the phone, meeting him at the dealer and my driving home in my new 2013 Toyota Sequoia. I hope all sales representati time I conversed with him over the phone, meeting him at the dealer and my driving home in my new 2013 Toyota Sequoia. I hope all sales representative will be like Stephen Arce. More
I spent 2 months looking and deciding on a vehicle and the sales staff never used high pressure methods to promote the sale. That was my main concern....I wanted to decide on my own! I was treated with hi the sales staff never used high pressure methods to promote the sale. That was my main concern....I wanted to decide on my own! I was treated with high quality and low pressure. More
I recently brought in my Corolla for warranty work at your dealership. Angela was my service advisor (she came recommended). She is very professional and personable and was very attentive to my concern your dealership. Angela was my service advisor (she came recommended). She is very professional and personable and was very attentive to my concerns. I am a new customer to your dealership (I used to go to one of your competitors) and my overall experience was exceptional! All of the work was completed to my satisfaction. I was also impressed with the "extra touches" such as the cafe and the TV monitor which kept me informed of the status of my car. I will definitely be returning and will also recommend your dealership!!! Thank you for a great experience! More
Very professional and the service is great and on time. Answered all my questions and advised me of upcoming services. A pleasure to be there. Answered all my questions and advised me of upcoming services. A pleasure to be there. More
Julian was very friendly and gave me options when I had problems with my vehicle. I think the item that stood out the most was he was trustworthy. For any service needs with my vehicle I will always use problems with my vehicle. I think the item that stood out the most was he was trustworthy. For any service needs with my vehicle I will always use Mark Miller Toyota and ask for Julian. Great Job... Good team! More
I came to Mark Miller Toyota with my son who was looking to trade in his 2008 Prius. We met Robin Gattis who immediately put us at ease. We felt comfortable with him, and confident in his integrity. My to trade in his 2008 Prius. We met Robin Gattis who immediately put us at ease. We felt comfortable with him, and confident in his integrity. My son found a 2010 Prius on the lot that met his needs and he was able to complete a trade-in transaction in a most efficient manner on that same day. After doing a great deal of research, my son felt assured that he was getting a fair trade-in allowance and a good price for the 2010 Prius as a certified pre-owned car. Robin treated my son with great courtesy and respect. I was also in the process of looking for a vehicle to purchase. During my visit to the dealership, I noticed a 2011 Lexus IS 250 on the lot. I had no prior experience with this vehicle, but the mileage was very low so it piqued my interest. After discussing the vehicle with Robin, taking it for a few test drives over the next day or so, and doing a good deal of research, I decided this was a great car for me and I was interested in purchasing the Lexus. Robin was extremely responsive to all my questions and concerns about the vehicle's history and warranty. He also provided us with information and comparisons to justify the final price the dealership was able to offer. I told my husband I felt good about doing business with Robin and after meeting Robin, my husband was also impressed. I am happy that we were able to purchase two vehicles with Robin Gattis. He certainly earned our confidence and loyalty in a short time. I previously purchased a vehicle from Mark Miller Subaru and was impressed by their business practices. Buying these cars from Mark Miller Toyota has convinced me that both of these family owned dealerships stand by their word and provide excellent customer service overall. More