
Mark Miller Toyota
Salt Lake City, UT
Filter Reviews by Keyword
By Type
Showing 1,032 reviews
The employees stayed extra late as i was coming from out of state. The guys i worked with were friendly and Danny Gesen (the finance guy i worked with) was awsome, showing me all my options and what they wo of state. The guys i worked with were friendly and Danny Gesen (the finance guy i worked with) was awsome, showing me all my options and what they would do to my payments. The only negative was the car was over priced and i felt they under paid me for my trade in (they are selling it for twice what they gave me for it and it was not a cheap car.) More
Spencer Williams at Mark Miller Toyota is phenomenal to work with while buying a car! He makes sure you are taken care of in any way that he can. He is very personable and very supportive of the customer work with while buying a car! He makes sure you are taken care of in any way that he can. He is very personable and very supportive of the customer!! I would highly recommend Mark Miller Toyota and working with Spencer Williams. More
Okay, so this was a terrible experience. First off, never buy over the phone, and never agree to a price or give a nonrefundable deposit without seeing everyting in writing first. I was forced into th never buy over the phone, and never agree to a price or give a nonrefundable deposit without seeing everyting in writing first. I was forced into the situation when I totaled my car on an out of state business trip, and had to buy a new car quickly. Scott the salesman wasn't that bad, but he really had no power as the sales manager Randy was calling the shots anyway. They told me the car would be there on a certain day, and I arranged my schedule to be ready for it, which required a lot of time and money to do. They were 3 days late, acted like they didn't know or care, and refused to do anything to help me out or make up for my troubles. Then, when I went to pick up the car they had conveniently not included some taxes and fees in what we agreed on as an out-the-door price, and refused to budge. I would have gladly walked out if they hadn't already taken a nonrefundable deposit since they brought the car in from another dealership. Overall, I felt the service was incredibly poor for amount of money I paid them, and I believe they were dishonest in negotiations with me. They did not stand behind their word, showed no regard for my time and well-being, and charged me a fortune for it. I do not trust Randy at all, and would recommend everyone stay away from this dealership if he is involved! More
I have purchased numerous cars from different dealerships over the years and have found Mark Miller to be the most honest and up front dealership i have ever worked with. They give you their best price ear over the years and have found Mark Miller to be the most honest and up front dealership i have ever worked with. They give you their best price early in the negotiation and don't try and con you like i have had with other dealerships. Staff is professional and very knowledgeable, Jason Jones was a pleasure to work with. I was also impressed with their service department as i had work done on my new vehicle after the sale. We purchased the clear bra and were very happy with the service and the way they took care of us. I highly recommend Mark Miller and would never consider purchasing from somebody else. More
Awesome car buying experience! I decided it was a time for a new car and started looking at some local Toyota dealerships and wasn't loving the car buying experience (felt like I was being pushed around). for a new car and started looking at some local Toyota dealerships and wasn't loving the car buying experience (felt like I was being pushed around). Both my father and brother recommended Mark Miller so I thought I'd give it a try and I was really glad I did. I didn't feel like I was being pushed around once. They were super friendly and answered all my questions. The best part was, their starting price was lower than most of the other places (and it went down from there). They even made sure I got the exact car I wanted instead of trying to pressure me into buying what was on the lot that day. I will definitely be going back to Mark Miller. More
I looked up Toyota dealerships on Google before contacting Mark Miller. There were other dealerships that had a lot more banners and ads on Google...but, what caught my eye were the "Google Review contacting Mark Miller. There were other dealerships that had a lot more banners and ads on Google...but, what caught my eye were the "Google Reviews". Of all the Toyota Dealers in the Wasatch Front area, Mark Miller scored the highest. I selected 4 dealers and requested they have a salesperson contact me by email to discuss buying a Toyota Highlander. I wasn't interested in driving to a bunch of different dealerships just to get pulled into the stereotypical car sale where the guy keeps having to "talk" to his manager. Spencer at Mark Miller was the only salesperson who answered all of my questions directly through email. He also provided me with the most resources. By the end of the day, all I had to do was go in to pickup my new car. Very pleasant experience! More
We decided to buy our leased Toyota. I went into the dealership a few months before our lease would end, and spoke to Spencer about our end-of-lease options. He was straightforward and honest about our dealership a few months before our lease would end, and spoke to Spencer about our end-of-lease options. He was straightforward and honest about our options and their varied benefits. When we went back with an appointment to convert our lease to a buy, Spencer had all the paperwork ready-to-go. We finalized the deal in a reasonable amount of time with no hassles from him or the accountant. They even found us a lower loan rate! Spencer went out of his way to provide extra service for us when services on our car took longer than expected. We would happily work with Spencer again! More
The employees I worked with were very friendly. This dealership did a good job working on my SUV and the work was done quickly. Their shuttle service took me home right away - I didn't have to wait and dealership did a good job working on my SUV and the work was done quickly. Their shuttle service took me home right away - I didn't have to wait and to top it off they have a great coffee and food bar in the dealership! I would recommend this dealership. More
The purchasing of my FJ was great they are a great bunch of guys from Spencer the sales man to Brad the used car manager to John the finance person. We had a great time the most fun I ever had buying a car. of guys from Spencer the sales man to Brad the used car manager to John the finance person. We had a great time the most fun I ever had buying a car. It did not go so well with the service person Julian Lopez he is one of the most unprofessional people i have ever meet. The service manager and the other Brians were great to make sure that I was taken care of and that the add ons were done and done right. This was my 3rd new Toyota I have purchased from Mark Miller over the Years if I had to purchase another I would go back and I would tell others to go there aswell. More
Brian, I sincerely appreciate the effort that Brian, I sincerely appreciate the effort that Markmiller associates expended to bring resolution to the nuances that I conveyed with my vehicle. Brian, I sincerely appreciate the effort that Markmiller associates expended to bring resolution to the nuances that I conveyed with my vehicle. It is rare to experience genuine concern from any service organization, but to couple that factor with the respect that your employees showed me and their demonstrated professionalism turned what could have been a unpleasant experience into one that has solidified my continued patronage and admiration. Markmiller's customer service sets the standard in your industry for which you have much to be proud of. Communication and follow-up is outstanding and far exceeded my expectations. Thank you for the experience, Rene, More