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Mark Miller Toyota
Salt Lake City, UT
1,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,122 reviews
March 18, 2013
We felt we received great service. I didn't feel like we were being pressured into anything. When my wife and I had to make a few decisions, they were respectful to that and allowed us to talk about it w we were being pressured into anything. When my wife and I had to make a few decisions, they were respectful to that and allowed us to talk about it without breathing down our necks. They attended to our needs and worked to make sure we got what we were looking for and the price we were comfortable with. I'd recommend them and will be returning. More
by brasi
Employees Worked With
Sean in Finance, Doug Lund
March 17, 2013
Customer service at Mark Miller is excellent. I have gone to other places for an oil change, but I always felt like I needed my husband there to say "no" to additional sevices. At Mark Miller I am confiden to other places for an oil change, but I always felt like I needed my husband there to say "no" to additional sevices. At Mark Miller I am confident that they are providing honest information and are not just trying to add to my bill. More
by awagz
Employees Worked With
not sure
March 15, 2013
When it comes to customer service, convenience and price point, Mark Miller Toyota sets the bar very high for other dealerships to follow. I worked with Jesse Tyler and Steven Arce, both of whom were very point, Mark Miller Toyota sets the bar very high for other dealerships to follow. I worked with Jesse Tyler and Steven Arce, both of whom were very knowledgeable sales associates about the product they were selling and both made the process of buying a car, easy. Frankly, buying a car can be a stressful experience and nothing irritates me more than going to a dealership where the sales associates are pushy and uninformed about the product they are selling--you will not have this problem at Mark Miller Toyota. From the moment I entered the showroom, I was greeted in a friendly manner and it was very apparent that the customer experience was the top priority. Once you're part of the Mark Miller Toyota family it's hard to look anywhere else. I would recommend this dealership to anyone who wants a stress-free car buying experience and in the future I would buy from them again. More
by wasatch2013
March 12, 2013
They just did a great job over all working with my budget, and helping me find a great car in that budget. They also helped me do what I thought was impossible at the time... Buy my 1st car!! budget, and helping me find a great car in that budget. They also helped me do what I thought was impossible at the time... Buy my 1st car!! More
by Nathansaxton
Employees Worked With
Jason Jones, Danny Van Gesen
March 12, 2013
I looked for a vehicle for approximately 6 months and when I found my 2006 Saab 93, I knew it was the car for me. I don't live in Utah any more, but one of my very good friends does, so I asked her to c when I found my 2006 Saab 93, I knew it was the car for me. I don't live in Utah any more, but one of my very good friends does, so I asked her to check out the car I was interested in purchasing...she called me with an excellent review so I bought the car sight unseen, which is the first time I've ever done anything like that. The sales person was friendly, helpful and able to answer all my questions. I would go to Mark Miller Toyota again if they have a car I like and ever need another car in the future. Thank you -- a happy customer! More
by cnolen
Employees Worked With
Robin Gattis
March 11, 2013
Our salesman wasn't pushy, didn't pressure us, found us the car we wanted and was very patient with us. Overall, a great experience. I would buy a car from there again. found us the car we wanted and was very patient with us. Overall, a great experience. I would buy a car from there again. More
by jjonesbrewer
Employees Worked With
Doug Lund
March 10, 2013
We had been shopping other dealers and did not have the same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of my 3 year granddaughter). She took time to understand what I was looking for. She did not try to sell us on something we were not looking for. The dealership did not have the truck we were looking for. While we were there, she researched inventory from other dealerships and found what we needed. In the end, I would recommend this dealership to my friend and family. More
by drprince
Employees Worked With
Randy Mondragon, Kerry Lucy
March 09, 2013
We went to Mark Miller Toyota to see a specific used van listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had just been "detailed" and the floor mats were very wet. The van seemed to drive ok and we were allowed to have a friend test drive it as well. We knew the blue book value, but the sales representatives were not very willing to negotiate the price. When we finally did decide to get the van, we asked if they might be able to switch over the very used tires for the newer ones on our vehicle. (Yes, they were the same size.) They said they couldn't. (I don't know if they asked.) We also asked if we could drive our old vehicle home to clean it out and then trade the following Monday. Again, we were told "no". So, we got the "new" van and had to drive the 30+ miles in pouring snow on poor tires and with bad wipers. (They did change the wipers for me the following Monday.) The floor mats finally were dry three days later when I took them inside. Molly in the service department was great to work with when they replaced the windshield wipers. In fact, if it wasn't for the distance and the inability I would have to get home, the shuttle doesn't go to my location, I would have called Molly when after owning the van for less than a week, I noticed that the gears slipped when making turns or going slowly. The problem grew more frequent so, I took it to a Toyota dealership closer to my home where they found that the transmission needs to be replaced. I have only had the van thirteen days and I noticed the problem a few days after buying it. Lucky for me, it is still under warranty. Nonetheless, paying too much for a van that is already broken, makes the frustrating buying experience we had seem even less pleasant. More
by lmhunter6
March 09, 2013
I will only take my Toyota vehicles to Mark Miller Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. More
by bundleofenergy
Employees Worked With
Bruce Belliston
March 09, 2013
Recently bought a new car from Spencer in the internet dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy a dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy and wanted to "negotiate" instead of just giving me pricing. At Mark Miller all the sales agents were helpful and kind. I'll definitely be going back there in the future - just wish they were a little closer. More
by linzer22
Employees Worked With
Spencer Williams, Doug Lund
