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Mark Miller Toyota

Salt Lake City, UT

Overview
Reviews
Vehicles
4.6
1,128 Reviews
Call Dealership (801) 364-2100
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730 South West Temple

Salt Lake City, UT

84101

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Showing 527 service reviews

May 27, 2026

Mark Miller Toyota has done a great job servicing my Land Cruiser 200 series…keeping it in great shape around town and ready for off road adventures. More

by bassra726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
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May 28, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

May 21, 2026

Love Mark Miller Toyota service! I recommend to all my friends and family. Keep it up!! More

by Jkskold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Gertino, Russell DeVoe, Jeff Deus
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May 22, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We appreciate your business and feedback!

April 24, 2026

The maintenance department at Mark Miller Toyota in SLC is fast! The staff is courteous. I’ve never experienced a wait for an oil change, tire rotation, or inspection. A complimentary car wash is included. More

by Bperfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Payne, Russell DeVoe, Wendell McMullen, Brian Goodrich, Chris Reynolds, Brandon Verbeck
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Apr 27, 2026 -

Mark Miller Toyota responded

Thank you so much for taking the time to leave us a review! We sure do appreciate your business and feedback.

April 15, 2026

Service is quick and easy, but costs are a bit extreme. I was made aware of a differential service being $380, excluding tax and fees. Curious what the fees could be for a simple service, I was told they a More

by yannistoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only spoke with the desk attendants in Express Lube.
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Apr 15, 2026 -

Mark Miller Toyota responded

Thank you for your feedback—we’re glad to hear your service experience was quick and easy, though we understand your concerns regarding pricing and fees. We want to be as transparent as possible about how our pricing is structured. The additional percentage you were quoted helps cover a variety of services and amenities we provide to all of our guests, including complimentary fluid top-offs, protective items like seat covers and floor mats, shuttle service, and refreshments available in our café. While some shops may charge separately for many of these items—or not offer them at all—we’ve chosen to bundle these benefits so our customers can enjoy a more comfortable and convenient experience during their visit. That said, we understand that how these charges are presented can feel unclear or unexpected, and we appreciate you calling that out. We’re actively working with our team to ensure we communicate this more clearly upfront so there are no surprises. Your feedback is valuable and helps us improve both our transparency and overall experience. If you’d like to discuss your visit in more detail, we’d be happy to connect further. Thank you again for sharing your perspective, Angela Gertino - Customer Relations Manager 801-415-3114

April 15, 2026

Good customer service-Pedro Hernandez. .Good job-tech-Seth Trusty Prices a bit high but coupons were helpful..Thank you.. More

by Moojul88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez, Seth Trusty
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Apr 16, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback. Pedro and Seth will be very happy to read this. We look forward to seeing you next time.

March 16, 2026

Brought my Tundra in for a recall notice. The dealership at every stage treated me so respectfully and kindly. The service was completed on time … no strike that … it was completed a few day More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Brian Payne, Russell DeVoe, Wendell McMullen, Brian Goodrich, Chris Reynolds, Brandon Verbeck
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Mar 17, 2026 -

Mark Miller Toyota responded

Thank you so much for the awesome review! We sure do appreciate your business and feedback!

March 13, 2026

I had to wait too long to pick up my car since the clerk forgot to give them the key. It was returned dirty and they didn’t bother to wash it. More

by sheilagelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 14, 2026 -

Mark Miller Toyota responded

Thank you for taking the time to post a review, and we're very sorry that your experience wasn't a better one. We're also very sorry that we didn't get your car washed up for you. We appreciate your feedback and hope to see you again in the future. Sincerely, Angela Gertino - Customer Relations Manager

March 04, 2026

Efficient and friendly very clean waiting space and no wait for other vehicles, cleared up some confusion about tire pressure. More

by Srsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 05, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

March 02, 2026

Ryan was a great guy. They told me everything & I left very satisfied with their work. More

by lmlw84027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Mar 03, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

February 05, 2026

Service was good. Went to look at new vehicles. No one spoke to me. Looking at phones : ( More

by rlnorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
Feb 05, 2026 -

Mark Miller Toyota responded

Thank you for taking the time to post a review, and we're very sorry that our sales staff didn't do a better job assisting you during your visit. We sure do appreciate your business and feedback, and thank you for making us aware of this situation.

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