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Marra Brothers Motor Co

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2 Lifetime Reviews

1211 E State St, Olean, New York 14760 Directions
Sales: (716) 372-8000

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2 Reviews of Marra Brothers Motor Co

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June 13, 2009

"Just purchased a 2005 Town and Country in good to..."

- richprov345

Just purchased a 2005 Town and Country in good to excellent condition. Price a little above Blue Book valuation. During negotiations; was told vehicle had approx. 38,000 miles-van has approx. 43,000. Told I would be second owner-after sale found vehicle had been sold to a second person 12-05-08 and allegedly repossed ater person had taken position of vehicle with approx. 39,000 miles. When question owner, A. Marra about issue, he said he and his staff drive used vehicles and alledgedly put additional 4,000 miles on the van. At time of sale, was assured vehicle would be cleaned inside and out as inside had not been cleaned when showed. At time of sale, assured van had been checked-up and serviced. When I picked van up and took home, found vehicle not serviced i.e.fluid levels low, tires pressure low, oil filthy, left quarter window would not open, and inside had been only vacumned (carpets stained and filthy) and dash wiped-off. Called Mr A. Marra, advised of promises not kept. He confirmed a Tuesday morning appointment to complete promised work and apologized. Brought vehicle in 6-09-09 at 0815-told by owner's son to return after noon when work would be completed. Picked-up van at approx. 1215 and found all work completed except inside Not cleaned as promised, only vacumned and windows wiped. Confronted salesmand B. Hatch who refused to complete work and complained regarding 1986 GMC Jimmy S15 which I had given dealer with no tradein valve due condiiton as agreed at time of sale. First purchase from longterm dealer - Very Disappointed as I was lied to. Do NOT believe/trust (check everything out) what this owner and salesman B Hatch tell you to get a sale.

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No
Employees Worked With
B Hatch and A Marra
February 28, 2007

"had noise in transmission area of vehicle.....service..."

- kahuna000

had noise in transmission area of vehicle.....service diagnosed as brakes......had noise over the weekend.....called monday morning.......stated that they could not hear sound the first time....no need for another time.....took van to Bradford Dodge.....problem diagnosed as 2 bad bearings in transmission in less than a half hour......Marra charged my wife $30.....problem was under warranty.....they refused to refund money.....

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