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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,062 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,062 Reviews of Martin Chevrolet - Service Center

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May 12, 2022

Good experience. Check in was easy. Porter checked tires for pressure, wear and alignment and reported results as well as battery health. Problem was diagnosed and More

by thayerbulkmail2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
May 20, 2022 -

Martin Chevrolet responded

We really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - Martin Chevrolet

May 05, 2022

Seem to have done a good job at repairing my vehicle. Was a little perturbed it took 2 1/2 days. More

by marilynstruck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Blake Hill
May 06, 2022 -

Martin Chevrolet responded

Marilyn, Thank you for the wonderful rating and for your patience with our service department during your visit. We do our best to have the work done as quickly as possible and we really appreciate your understanding! Thanks again! - Martin Chevrolet

May 05, 2022

The dealership and the service department are top notch with awesome knowledgeable staff. Everyone is so friendly and just good hearted people. They are truly there to help you out and not screw you over l More

by Lee Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Miehle, Aaron Grassel, Joel Storm, Blake Hill
May 06, 2022 -

Martin Chevrolet responded

Lee, Thank you for being part of our family! We are so pleased to hear your feedback and can not wait to share it with the rest of the team! Please give us a call if there is anything further we can help you with! Take care and thanks again! - Martin Chevrolet

May 05, 2022

They were friendly and did a great job on the repairs. The wait time was not long with the work that was needed. More

by Paulajmcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
May 05, 2022 -

Paulajmcclure responded

I would recommend the service department for future repairs.

May 05, 2022

I appreciated the price match guarantee and timeliness to getting my car finished. Good waiting room area too. More

by Phil G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Martin Chevrolet responded

Phil, Thank you for allowing us to help you save some money on your new tires with our price match guarantee! We appreciate you choosing Martin Chevrolet and look forward to helping you again in the future! Take care and drive safe! - Martin Chevrolet

April 26, 2022

They are very friendly and accommodating whenever I bring my vehicle in. They always explain what the problem is in terms that I can understand. More

by Hill.Janet.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
4.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Alex Raffaelli, Blake Hill, Brad Nichols
Apr 29, 2022 -

Martin Chevrolet responded

Janet, We appreciate you taking the time to post a review about your experience with the service team here at Martin Chevrolet. We know you have a lot of choices when it comes to auto maintenance and repair and we thank you for choosing us! - Martin Chevrolet

April 25, 2022

Blake Hill is exceptional at his job. As a whole, Martin Chevrolet employees do as they say, in the time frame they provide. More

by JBERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Apr 29, 2022 -

Martin Chevrolet responded

Thank you! We appreciate you choosing Martin Chevrolet. We will be sure to pass along your kind words to the whole team! - Martin Chevrolet

April 24, 2022

It’s nearby and the service staff tries to accommodate your needs. I also think you are very thorough when we bring in our car More

by dongoritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Apr 29, 2022 -

Martin Chevrolet responded

Thank you for taking the time to let us know how we did. We hope to see you again soon! - Martin Chevrolet

April 23, 2022

Mr Blake Hill and team provided excellent customer service and fast service . They answered all of our concerns and were very transparent with the work that needed to be done. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Apr 29, 2022 -

Martin Chevrolet responded

Mac, Thank you for taking the time to share your comments and feelings about Blake Hill. We appreciate you sharing your service experience with us and others, and we look forward to helping you again in the future. Thanks again! - Martin Chevrolet

April 22, 2022

Words of praise are. Not enough for the crew art Martin Chevrolet. From the time we arrived until our car was delivered finished , we were informed all along the way. Can More

by LZOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Stobs, Aaron Grassel, Blake Hill
Apr 22, 2022 -

Martin Chevrolet responded

Richard and Lynda, You have no idea how proud we are to be your "go to" guys! Thanks so much for putting your trust in us to help you with all of your automotive needs! Thanks so much for the excellent write up and take care! - Martin Chevrolet

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