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Masano Auto Retailers

Reading, PA

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74 Reviews

3930 Pottsville Pike

Reading, PA

19605

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Showing 74 reviews

November 06, 2010

I just like to add that Chris went out of is way to find me the right vehicle in my price range, as luck would have it he remembered a trade he had made, that would turn out to be just the vehicle I wanted. More

by kingvetteq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Civiello
November 04, 2010

THis is the place to go when looking for vehicle. thank you Chris for getting me into my new vehicle. now my parents dont have to get up earlier than they should to take me to work.Chris is the guy to go t More

by Jacedw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Civiello
November 03, 2010

I had been involved in a serious car accident in which my car was a total loss. I was not in the mood to car shop. Masano Auto Retailers and particularly Brian Calhoun changed all that!This was by far the mo More

by Barbara Brehony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Calhoun
October 16, 2010

My girlfriend and I went into Masano just to do some browsing of vehicles. Usually, that alone is a stressful experience at dealerships. At Masano however, it was hassle-free and very enjoyable. Our More

by maddenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nolt
October 04, 2010

Super friendly customer service, no high pressure sales tactics or sales bullsh*t! I always disliked car salesman until now, Kelly's honesty was greatly appreciated! Another salesman named Brian Clahoun More

by erkess66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly D Griffitts
October 04, 2010

I purchased a 2007 Hyundai Sonata. I realized after I got the car home that there were some things wrong with the car. 1. There was only 1 key. The dealership covered the entire cost of the new key. 2. More

by chrisdlevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Soderstron, Todd Soderstrom
September 01, 2010

Rough deal with car problems but was worked out well. I have dealt with Masano prior with the purchase of 3 other vehicles. Richard is a well mannered, professional, calm and knows what he is talking abou More

by Paolivieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nolt
July 31, 2010

Mike L. At Masano ford was awesome - if you are going to purchase a vehicle ask for him by name!! I purchased a used vehicle (toyota sequioa) and had a great experience. I would reccomend purchasing a vehi More

by lumbersalesrep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike L
July 09, 2010

I went to Masano to look at a Chrysler 300 that I viewed online. When I arrived I found that the car already had a deposit on it. I looked at a few other makes and models, and found a surprise with a VW Pas More

by acollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Nolt
July 02, 2010

Neal made it all very easy and a very friendly car buying experience!!....No tricks or gimmicks...just the facts and pleasant experience!! Nice and comfortable experience overall.....had something to drink f More

by tpf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Fleischood
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