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Maserati Alfa Romeo of Wilmington Pike

Chadds Ford, PA

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Employees
Reviews
Vehicles
4.2
302 Reviews
Here at Maserati of Wilmington Pike, we're committed to providing our Chadds Ford, Chester PA, West Chester PA and Wilmington DE drivers with the ultimate dealership experience. From a comprehensive selection of new Maserati models, the largest certified pre-owned Maserati dealer in the US for 2022 and budget-friendly used cars to car loans and Maserati leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Maserati of Wilmington Pike team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 99 Wilmington Pike Chadds Ford, Pennsylvania, where we're a just a quick drive away from Chester PA, West Chester PA and Wilmington DE. We truly look forward to assisting you today and in the future with all of your automotive needs!
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99 Wilmington Pike

Chadds Ford, PA

19317

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Showing 302 reviews

November 08, 2016

Worst dealership ever visited!! worst dealership I ever visited. buyers be warned. Spoke to Keo a sales rep about buying a car. He gave me keys to test drive but sent me with a non s More

by luckycivic98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keo and Derek
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Dec 16, 2016 -

Maserati Alfa Romeo of Wilmington Pike responded

We apologize for your unsatisfactory experience at our dealership. As explained during your visit here, we do not accept deposits on used cars during the credit approval process. It was unfortunate that you were not able to get the necessary documents to us in a timely fashion. Another customer was interested in the same car and was able to get the required information to us the same day he was here. Where in your case, you are correct it took several days and there were variables that we were trying to work around to get you approved. It is our goal to give the ultimate customer service experience and treat each customer with fairness and integrity. We apologize if you felt you received anything less than that. We appreciate your feedback and will continue to work towards offering every customer the best car buying experience possible.

August 19, 2016

They will EAT YOUR DEPOSIT !!! This is a ridiculous dealership. I dealt with Keo, a sales person. Everyone was nice to me until I gave them $2,000 deposit to order a Levante which w More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keo, Derrick
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Dec 16, 2016 -

Maserati Alfa Romeo of Wilmington Pike responded

Maserati of Wilmington Pike strives to offer exemplary customer service to each and every one of their customers. Unfortunately, we were not allowed to continue with your transaction due to international exporting policies. The fact that you ordered 6 Maserati's during a short window of time flags the manufacturer. It was out of our control. We did not have the opportunity to return your deposit because it was already disputed with the credit card company. We chose not to continue with arbitration which ultimately lead to a refund to your credit card carrier.

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