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Maserati and Alfa Romeo of Marin - Service Center

San Rafael, CA

4.9
15 Lifetime Reviews Review Dealership

15 Reviews of Maserati and Alfa Romeo of Marin - Service Center

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August 25, 2020

"Erwin is a super guy who is a straight shooter, gets work..."

- Tom - QP owner

Erwin is a super guy who is a straight shooter, gets work done on time and goes out of his way to make customers happy!

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Yes
Employees Worked With
Aug 26, 2020 -

Maserati and Alfa Romeo of Marin responded

Tom, thank you for sharing your experience with Erwin. We greatly appreciate your business and recommendation on DealerRater. Please let us know if there is anything more we can do to be of further service. Stay safe and have a wonderful rest of your week!

June 19, 2020

"Erwin was great. He kept me in constant communication..."

- ericscovel

Erwin was great. He kept me in constant communication with the status of my vehicle. He was also determined to find a way to fix my car (parts were no longer available). He did research and found a work around. Thank you Erwin!!!!!

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Yes
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Jun 19, 2020 -

Maserati and Alfa Romeo of Marin responded

Eric, thank you for sharing your service experience with Erwin Escobar. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend!

May 21, 2020

"Erwin has been fantastic to work with for the past couple..."

- Keith

Erwin has been fantastic to work with for the past couple years. He’s always responsive, timely and thorough. He takes the extra steps to make sure my car is serviced properly and on time, and always returned to me clean and washed. A pleasure to work with.

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Yes
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May 21, 2020 -

Maserati and Alfa Romeo of Marin responded

Keith, thank you for sharing your experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great Memorial Day weekend.

May 03, 2020

"Very pleased with the service received at Marin Maserati..."

- Arash Salkhi

Very pleased with the service received at Marin Maserati and Edwin was very knowledgeable and communicated the entire process with me. I was extremely pleased with the whole process..

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Yes
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May 03, 2020 -

Maserati and Alfa Romeo of Marin responded

Arash, thank you for sharing your service experience with Erwin and our team at Maserati of Marin. Please let us know anytime that we may be of further service to you. We appreciate you!

May 01, 2020

"I purchased my first Maserati about a year ago from..."

- CMS

I purchased my first Maserati about a year ago from Maserati of Marin CA. I love it. The dealership is super clean, welcoming and knowledgeable. I have been especially impressed with the service department as well. Although I’ve only had to service my car 1x in 12 months which is awesome, they did a fantastic job. I also want to give a shout out to Erwin in the service department. When I have questions, he is quick to respond and is very helpful. If you are thinking of buying a Maserati you will not be disappointed!

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Yes
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May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

First off, congratulations on your first Maserati! Thank you for sharing your service experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. Have a great (and safe) weekend.

April 30, 2020

"I wouldn’t trust my Granturismo with any other..."

- ronboss23

I wouldn’t trust my Granturismo with any other dealership! Simply put these guys are the best! They always service my vehicle with great care and attention to detail. I would also like to mention Erwin Escobar who always goes that extra mile. He’s courteous, professional & knowledgeable. Five*

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Yes
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May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for entrusting your Maserati to us and for recognizing Erwin Escobar on DealerRater. Please let us know anytime that we can be of further service to you. Have a good (and safe) weekend.

April 30, 2020

"I have taken all four of my maseratis to this dealership...."

- Agent 415

I have taken all four of my maseratis to this dealership. Bradd and his team always go above and beyond with all service appointments. These guys know what they’re doing and have become like family. Anyone would be foolish not to take their Italian machine to this facility. They have seen it all and know exactly what to do. There’s no guess work here; they are truly the best. If you want an easy and hassle free experience — look no further.

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Yes
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for sharing your experience with our team at Maserati of Marin. We truly appreciate your business and recommendation here on DealerRater. Please let Bradd and our team know anytime that we may be of further service to you. Make it a great (and safe) weekend.

October 25, 2018

"Roopesh provides excellent service and extremely knowledgabl"

- TonyMaz

Roopesh was extremely knowledgable and honest, which is a rarity in this industry. I purchased parts and he was extremely helpful and promp with following up on questions.

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Yes
Employees Worked With
Roopesh Chandra
Oct 25, 2018 -

Maserati and Alfa Romeo of Marin responded

Tony, thank you for sharing your experience with Roopesh on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great day!

June 28, 2018

"Exceptional customer service!"

- Lizi Tabet

I just happened to be in Marin, I had no appointment, and Thomas had my Maserati's computer and lights fixed in no time! He is calm, professional, he takes care of business, and he will find a way to make it happen for you! and thank you Raoul who serviced my car, amazing! He took the time to re-"pair" my phone, and all this after 5pm! Thomas, thank you, exceptional service!

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Yes
Employees Worked With
Raoul who service my car, fantastic team! , Thomas Hannan
Jul 25, 2018 -

Maserati and Alfa Romeo of Marin responded

Lizi, thank you for recognizing our Maserati of Marin team members on DealerRater. We sincerely appreciate your business and recommendation. Please let Thomas and Raoul know anytime that we may be of further service to you. Make it a great day!

June 06, 2018

"Excellent Customer Service "

- Mlmulholland

Thomas provided excellent customer service. He took the time to explain the various features of our vehicle since we are 1st time owners of a Maserati. He took care of every little detail we brought up to him. He was a pleasure to work with.

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Yes
Employees Worked With
Thomas Hannan
Jun 06, 2018 -

Maserati and Alfa Romeo of Marin responded

Congratulations on your new (and first) Maserati. That is exciting! Thank you for sharing your Maserati of Marin experience with Thomas on DealerRater. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great afternoon and enjoy your new Maserati... we know that you will.

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