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Maserati and Alfa Romeo of Marin - Service Center

San Rafael, CA

4.9
17 Reviews

17 Reviews of Maserati and Alfa Romeo of Marin - Service Center

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November 08, 2021

"I took my Ghibli to Maserati of Marin for the annual..."

- Giuseppe B.

I took my Ghibli to Maserati of Marin for the annual maintenance during Thanksgiving week, last year. Erwin Escobar was the person who helped me, and he was an absolute gem. I appreciated his consistent communication, transparency, and honesty during the process. He alleviated my concerns, and the car was done professionally and on schedule. I won't go anywhere else, and I don't even live in Marin County! Thanks Erwin!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2021 -

Maserati and Alfa Romeo of Marin responded

Giuseppe, thank you for sharing your service experience with Erwin at Maserati of Marin. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

June 30, 2021

"Excellent dealership. Great service. Josh is an excellent..."

- DuaneLyons

Excellent dealership. Great service. Josh is an excellent service advisor.

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Recommend Dealer
Yes
Employees Worked With
Jun 30, 2021 -

Maserati and Alfa Romeo of Marin responded

Duane, thank you for sharing your service experience with Josh Anderson here on DealerRater. We appreciate you! Have a great rest of your week.

August 25, 2020

"Erwin is a super guy who is a straight shooter, gets work..."

- Tom - QP owner

Erwin is a super guy who is a straight shooter, gets work done on time and goes out of his way to make customers happy!

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Recommend Dealer
Yes
Employees Worked With
Aug 26, 2020 -

Maserati and Alfa Romeo of Marin responded

Tom, thank you for sharing your experience with Erwin. We greatly appreciate your business and recommendation on DealerRater. Please let us know if there is anything more we can do to be of further service. Stay safe and have a wonderful rest of your week!

June 19, 2020

"Erwin was great. He kept me in constant communication..."

- ericscovel

Erwin was great. He kept me in constant communication with the status of my vehicle. He was also determined to find a way to fix my car (parts were no longer available). He did research and found a work around. Thank you Erwin!!!!!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2020 -

Maserati and Alfa Romeo of Marin responded

Eric, thank you for sharing your service experience with Erwin Escobar. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend!

May 21, 2020

"Erwin has been fantastic to work with for the past couple..."

- Keith

Erwin has been fantastic to work with for the past couple years. He’s always responsive, timely and thorough. He takes the extra steps to make sure my car is serviced properly and on time, and always returned to me clean and washed. A pleasure to work with.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 21, 2020 -

Maserati and Alfa Romeo of Marin responded

Keith, thank you for sharing your experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great Memorial Day weekend.

May 03, 2020

"Very pleased with the service received at Marin Maserati..."

- Arash Salkhi

Very pleased with the service received at Marin Maserati and Edwin was very knowledgeable and communicated the entire process with me. I was extremely pleased with the whole process..

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 03, 2020 -

Maserati and Alfa Romeo of Marin responded

Arash, thank you for sharing your service experience with Erwin and our team at Maserati of Marin. Please let us know anytime that we may be of further service to you. We appreciate you!

May 01, 2020

"I purchased my first Maserati about a year ago from..."

- CMS

I purchased my first Maserati about a year ago from Maserati of Marin CA. I love it. The dealership is super clean, welcoming and knowledgeable. I have been especially impressed with the service department as well. Although I’ve only had to service my car 1x in 12 months which is awesome, they did a fantastic job. I also want to give a shout out to Erwin in the service department. When I have questions, he is quick to respond and is very helpful. If you are thinking of buying a Maserati you will not be disappointed!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

First off, congratulations on your first Maserati! Thank you for sharing your service experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. Have a great (and safe) weekend.

April 30, 2020

"I wouldn’t trust my Granturismo with any other..."

- ronboss23

I wouldn’t trust my Granturismo with any other dealership! Simply put these guys are the best! They always service my vehicle with great care and attention to detail. I would also like to mention Erwin Escobar who always goes that extra mile. He’s courteous, professional & knowledgeable. Five*

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for entrusting your Maserati to us and for recognizing Erwin Escobar on DealerRater. Please let us know anytime that we can be of further service to you. Have a good (and safe) weekend.

April 30, 2020

"I have taken all four of my maseratis to this dealership...."

- Agent 415

I have taken all four of my maseratis to this dealership. Bradd and his team always go above and beyond with all service appointments. These guys know what they’re doing and have become like family. Anyone would be foolish not to take their Italian machine to this facility. They have seen it all and know exactly what to do. There’s no guess work here; they are truly the best. If you want an easy and hassle free experience — look no further.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Chan, Danica Cadoux , Fenn Pervier, . .
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for sharing your experience with our team at Maserati of Marin. We truly appreciate your business and recommendation here on DealerRater. Please let Bradd and our team know anytime that we may be of further service to you. Make it a great (and safe) weekend.

October 25, 2018

"Roopesh provides excellent service and extremely knowledgabl"

- TonyMaz

Roopesh was extremely knowledgable and honest, which is a rarity in this industry. I purchased parts and he was extremely helpful and promp with following up on questions.

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Recommend Dealer
Yes
Employees Worked With
Roopesh Chandra
Oct 25, 2018 -

Maserati and Alfa Romeo of Marin responded

Tony, thank you for sharing your experience with Roopesh on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great day!

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