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Maserati and Alfa Romeo of Marin - Service Center

San Rafael, CA

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17 Reviews

17 Reviews of Maserati and Alfa Romeo of Marin - Service Center

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November 08, 2021

I took my Ghibli to Maserati of Marin for the annual maintenance during Thanksgiving week, last year. Erwin Escobar was the person who helped me, and he was an absolute gem. I appreciated his consisten More

by Giuseppe B.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Maserati and Alfa Romeo of Marin responded

Giuseppe, thank you for sharing your service experience with Erwin at Maserati of Marin. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

June 30, 2021

Excellent dealership. Great service. Josh is an excellent service advisor. More

by DuaneLyons
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Maserati and Alfa Romeo of Marin responded

Duane, thank you for sharing your service experience with Josh Anderson here on DealerRater. We appreciate you! Have a great rest of your week.

August 25, 2020

Erwin is a super guy who is a straight shooter, gets work done on time and goes out of his way to make customers happy! More

by Tom - QP owner
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Maserati and Alfa Romeo of Marin responded

Tom, thank you for sharing your experience with Erwin. We greatly appreciate your business and recommendation on DealerRater. Please let us know if there is anything more we can do to be of further service. Stay safe and have a wonderful rest of your week!

June 19, 2020

Erwin was great. He kept me in constant communication with the status of my vehicle. He was also determined to find a way to fix my car (parts were no longer available). He did research and found a work More

by ericscovel
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Maserati and Alfa Romeo of Marin responded

Eric, thank you for sharing your service experience with Erwin Escobar. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend!

May 21, 2020

Erwin has been fantastic to work with for the past couple years. He’s always responsive, timely and thorough. He takes the extra steps to make sure my car is serviced properly and on time, and always return More

by Keith
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Maserati and Alfa Romeo of Marin responded

Keith, thank you for sharing your experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great Memorial Day weekend.

May 03, 2020

Very pleased with the service received at Marin Maserati and Edwin was very knowledgeable and communicated the entire process with me. I was extremely pleased with the whole process.. More

by Arash Salkhi
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020 -

Maserati and Alfa Romeo of Marin responded

Arash, thank you for sharing your service experience with Erwin and our team at Maserati of Marin. Please let us know anytime that we may be of further service to you. We appreciate you!

May 01, 2020

I purchased my first Maserati about a year ago from Maserati of Marin CA. I love it. The dealership is super clean, welcoming and knowledgeable. I have been especially impressed with the service de More

by CMS
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

First off, congratulations on your first Maserati! Thank you for sharing your service experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. Have a great (and safe) weekend.

April 30, 2020

I wouldn’t trust my Granturismo with any other dealership! Simply put these guys are the best! They always service my vehicle with great care and attention to detail. I would also like to mention More

by ronboss23
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for entrusting your Maserati to us and for recognizing Erwin Escobar on DealerRater. Please let us know anytime that we can be of further service to you. Have a good (and safe) weekend.

April 30, 2020

I have taken all four of my maseratis to this dealership. Bradd and his team always go above and beyond with all service appointments. These guys know what they’re doing and have become like family. Anyone w More

by Agent 415
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tarun Sachdeva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erwin Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . ., Ray Chan, Fenn Pervier, Danica Cadoux
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

Thank you for sharing your experience with our team at Maserati of Marin. We truly appreciate your business and recommendation here on DealerRater. Please let Bradd and our team know anytime that we may be of further service to you. Make it a great (and safe) weekend.

October 25, 2018

Roopesh provides excellent service and extremely knowledgabl Roopesh was extremely knowledgable and honest, which is a rarity in this industry. I purchased parts and he was extremely helpful and promp with foll More

by TonyMaz
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Roopesh Chandra
Oct 25, 2018 -

Maserati and Alfa Romeo of Marin responded

Tony, thank you for sharing your experience with Roopesh on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great day!

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