Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maserati of Long Island
Plainview, NY
28 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 28 reviews
February 20, 2025
Did a great job, and Darlene was a great help in communication and advising. Thank you communication and advising. Thank you More
by Acesup66
February 17, 2025
Our sales person, Justin, made everything easy. We walked in and picked out a car and left with a great deal and a beautiful vehicle. It was a pleasure. We walked in and picked out a car and left with a great deal and a beautiful vehicle. It was a pleasure. More
by JM
Employees Worked With
February 12, 2025
They took me right away without an appointment and had me on my way within 2 hours on my way within 2 hours More
by seth_adler
February 11, 2025
Adam was Excellent, friendly and so responsive! I Got my car back faster than expected! I Got my car back faster than expected! More
by michele
January 04, 2025
Steve was very helpful getting me in and out of the service appointment quicker than expected and having the car washed and cleaned for my pick-up. service appointment quicker than expected and having the car washed and cleaned for my pick-up. More
by pk
Employees Worked With
Steven Mora
October 25, 2024
Every time we bring in our car for service they find many many things “wrong” with the car even though the car is perfectly fine. They try to find every way to trick us with nonsense and outrageous prices. V many things “wrong” with the car even though the car is perfectly fine. They try to find every way to trick us with nonsense and outrageous prices. Very disappointed. Not trustworthy whatsoever. I will always bring my car to any other shop besides Maserati Service. More
by Anonymous
Employees Worked With
Keith
September 26, 2024
Great place to do business, Jennifer and Steve are excellent people! They go the extra for there customers excellent people! They go the extra for there customers More
by tinocker426
August 12, 2024
Great communications and good service on my 2006 Maserati Gransport Spyder. Julia really went out of her way to report progress and delivered a superior experience Gransport Spyder. Julia really went out of her way to report progress and delivered a superior experience More
by Eurostar88
Employees Worked With
August 08, 2024
To be honest the worst customer service ever. I have been going to the dealership for service for years spent over $30,000. I came in for a seat not working was told it would be $5000. I said why I have been going to the dealership for service for years spent over $30,000. I came in for a seat not working was told it would be $5000. I said why can't you just change the motor. They said they have to change the entire seat track. I went to another dealership part and labor is $500. To be honest it was a shakedown. In all my years never experienced this in any dealership and I liked this one. Worst was when I went in to pick up my car Julia Mika - Service Manager wouldn't talk to me. I held the door for her when I arrived as she was walking in at the same time and didn't even say hello. I tried to say hello 2 other times she wouldn't even look at me. Think about That. I am the customer and a very good one not happy with the service this is the customer service she shows. I am a member of the largest car club in Long Island. I would advise any Maserti or Ferrari owner to run from this dealership. They are not the same with the new ownership and it's not just me but countless people that I have spoken to feel the same. Maybe they feel people who have nice cars they can shake them down. More
by Vincent
Employees Worked With
June 19, 2024
I had scheduled an appointment for the next day to see a specific car. I drove 1.5 hours to the dealership, only to be told that the car had been sold a week ago. To make matters worse, the person who had c specific car. I drove 1.5 hours to the dealership, only to be told that the car had been sold a week ago. To make matters worse, the person who had confirmed my appointment was off that day, leaving me with no one to address my concerns. This level of mismanagement and poor communication is unacceptable and a huge waste of my time. More
by Leuname
