
Master Buick GMC
Augusta, GA
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1,106 Reviews of Master Buick GMC
Excellent service We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anythi We had a wonderful first experience at Master Auomotive. Everyone was extremely knowledgeable & friendly. They did not try to push you to buy anything you were not interested in. The cars are priced to sell. I would definitely recommend them! More
Service Appointment Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and the Masters GMC has always been very professional. Service lounge and restrooms are always clean. Never had a problem. The car lot is always clean and there is a great selection. More
wonderful service. The service dept. is beyond comparison, they are courteous, respectful, and a credit to this dealership. I will always bring my autos to them for all The service dept. is beyond comparison, they are courteous, respectful, and a credit to this dealership. I will always bring my autos to them for all service and warrenty work....I've even bought my tires and batteries from them. More
Dealership Excellence Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wan Mr. Lokey approached me asking if he could help in any way. I told him what I was looking for and he lead me to a vehicle which was exactly what I wanted a 2018 Sierra 1500 Denali truck. He obtained the keys and I took it for a test drive. When I returned I decided to purchase the vehicle. Mr. Lokey led me through the entire process and introduced me to the finance manager where we completed the transaction. Mr. Lokey was very knowledgeable of the vehicles he was showing, extremely professional and very personable. He escorted me through the entire transaction all the way up to me driving the vehicle off the lot. I told him that I would be returning soon to purchase another GMC Denali for my wife. I've been dealing with Master GMC for the past five (5) years. To date, I've never had an unpleasant experience. In my opinion they are second to none. I'm looking forward to doing more business in the near future. My thanks to the entire staff!!!! More
Professional, Knowledgeable, and Friendly My husband and I were very pleased with the staff’s professionalism and friendly disposition. We were very happy with the staff’s service as we conduc My husband and I were very pleased with the staff’s professionalism and friendly disposition. We were very happy with the staff’s service as we conducted most of our car shopping over the Internet and the phone. We were impressed with Bernard’s knowledge of the Buick Enclave, and grateful for the patience he showed as he explained and demonstrated the technology and safety devices in our new Buick Enclave. More
Great experience with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore with the service department when my water pump went out. Mr Charles took great care of me and postponed his vacation on Friday to make sure my Encore was up and running David and Brian were always exceptional on the phone and in person to help as well. Frank Ward always makes a point to stop by and say hello. He is like family. I am in sales so my car is my office and essential to me making a living. Thanks guys For getting me back in the road so quickly. More
My experience was good friendly and professional staff. I normally go to Johnson on Walton Way. I decided to try GMC on Washington road. Didn't really like the waiting area. It wasn't cozy and no snacks w I normally go to Johnson on Walton Way. I decided to try GMC on Washington road. Didn't really like the waiting area. It wasn't cozy and no snacks were provided. I guess I have been spoiled with all complimentary snacks and drinks at Johnson, plus there waiting area is more comfortable. More
Friendly and courteous Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome an Great service he was professional and knowledgeable. I would most definitely recommend this place together. We just moved to this area felt welcome and valued More
So Smooth Everyone was super helpful and wanted to help, not just to make the sale, but because they wanted to. Roscoe Peace made my experience enjoyable and fu Everyone was super helpful and wanted to help, not just to make the sale, but because they wanted to. Roscoe Peace made my experience enjoyable and fun. More
Auto Purchase Professional sales agent. Very helpful. She usually anticipated my questions and had detailed answers. I would highly recommend the agency and the sal Professional sales agent. Very helpful. She usually anticipated my questions and had detailed answers. I would highly recommend the agency and the sales agent (Sue Oertle) More