Master Buick GMC

I will never again purchase a vehicle from this location. They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return my phone calls but asked for a review, so here it is. I have had several friends have the same or worse problems with their vehicles and similar experiences. If they cannot "duplicate" the problems you are having (even with video proof), they won't do anything about it. I purchased a BRAND NEW FULLY LOADED Terrain from them. I added dvd players and all weather mats throughout. We purchased the paint/interior protection. Needless to say we paid a lot of money and were extremely disappointed. We wound up trading our vehicle in somewhere else and buying a new SUV, losing several thousand dollars in doing so. Buy somewhere else! The only good things about this location are that they house Eddie Overby & Bill Whitten. Both are stand up guys who felt really bad about my situation & wanted to make it right. I will forever be grateful to them as they were the only positive experience I had there. The owner didn't care enough to escalate our problems to GMC or even return my phone call. More

The welcoming sign with your name adds a classic touch when you drive up to the service department. The service was wonderful and everyone was courteous and friendly. My service advisor, Brad Gillespie, when you drive up to the service department. The service was wonderful and everyone was courteous and friendly. My service advisor, Brad Gillespie, was great and made me feel welcome. Thank you Master Buick GMC for keeping the customers in mind. Your employees are obviously in sync with that mindset. More

Fast service! Everyone was friendly, waiting area was clean, fresh coffee offered. Will come back for all my 2019 Chevrolet Tahoe service needs. Thanks again Master! clean, fresh coffee offered. Will come back for all my 2019 Chevrolet Tahoe service needs. Thanks again Master! More

Michael did a great job with the purchase of my new truck. Always professional and responsive. He was also patient as I am quite busy. truck. Always professional and responsive. He was also patient as I am quite busy. More

I'd like to thank Master Buick GMC for keeping the customer in mind. My recent purchase from Master could not have been easier. I have nothing but GREAT things to say about Master, and I have told r customer in mind. My recent purchase from Master could not have been easier. I have nothing but GREAT things to say about Master, and I have told relatives and friends this as well--GO TO MASTER. FIVE STARS for MASTER!!! Thanks--Sue!! More

My husband and I have purchased many cars from “Masters” and have had a wonderful experience with each purchase. This was my first Buick experience and it was outstanding thanks to Sue and Eddie’s assistanc and have had a wonderful experience with each purchase. This was my first Buick experience and it was outstanding thanks to Sue and Eddie’s assistance-Kudos to both—I love my new Enclave!! More

Great friendly people. Al Notte was our salesman he was great. The whole team was super friendly. Highly recommend an I look forward to doing business im the future with them. great. The whole team was super friendly. Highly recommend an I look forward to doing business im the future with them. More

I went to Masters GMC to inquire about a GMC truck. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They are very professional. More

So far so good, hopefully they will there when I need them. Matthew was great, can't find him in sales below his name needs to be added. them. Matthew was great, can't find him in sales below his name needs to be added. More

The dealership was clean, very professional. Very responsive to my needs. The personnel also resolved a minor warranty issue by ordering a new rear view mirror. Overall great service responsive to my needs. The personnel also resolved a minor warranty issue by ordering a new rear view mirror. Overall great service More