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Master Buick GMC

Augusta, GA

4.7
1,106 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,106 Reviews of Master Buick GMC

January 07, 2019

Service department David was very professional and very helpful. Explained everything in detail and made the process easy. I would definitely come back if I have any oth More

by COOP_00_21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 08, 2019 -

Master Buick GMC responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from us. I will be sure to pass along your praises to David, and if there is anything more that we can do please come back and see us again. Take care! Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Oil change and tire rotation Everything went well and everyone one was helpful. Waiting area was nice and clean. People were nice as soon as I showed up until l left. More

by MWALTERS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Jan 08, 2019 -

Master Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Master Buick GMC for your vehicle needs. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 07, 2019

Masters has served our family since the early eighties. Masters has been my go to vehicle dealer for purchase and service for over 30 years. They have given me fair deals and excellent service on all 6 of t More

by Coach Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
Jan 08, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Don. We appreciate building long term customer relationships and we truly value your business. Be well, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 06, 2019

Great salesman and service manager Can’t say enough great things about gene Baxley and Phillip Towns. Outstanding employees. A great asset to Master GMC. we has a wonderful experience. More

by VCK.ROBERTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip , Gene Baxley, Keith Stone
Jan 07, 2019 -

Master Buick GMC responded

We are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 05, 2019

Seatbelt recall and front license plate holder installed. Staff was not really interested and just seemed like they were just going through the motion of their jobs. Otherwise, service was good to go. More

by Tronie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Jan 07, 2019 -

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 04, 2019

Thank Thanks and I am satisfied and worth the wait and good service for worth the wait and I am so happy about my vehicle and I am going to enjoy my ride an More

by agaila22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley
Jan 07, 2019 -

Master Buick GMC responded

Thank you so much for this excellent feedback! Our team is grateful to hear your kind words. Our goal is to have happy and satisfied customers and to make each experience enjoyable and hassle free. We appreciate your business and we hope to work with you again. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 04, 2019

Very pleasant We wasn't easy customers to deal with we keep changing our minds and they was very patient with us. We complete a deal and was very pleased with the More

by NICKYHOWELL75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Bo Starke, Bernard Hughes
Jan 07, 2019 -

Master Buick GMC responded

I'm so pleased that you car buying process with us was a pleasant one. We appreciate your business and hope your enjoying your new car! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Great Experience Both Eddie Overby and Gene Baxley were very nice, friendly and not pushy. They took the time to help me find just the right GMC for me. Thank you, More

by Happy GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Jan 04, 2019 -

Master Buick GMC responded

Thank you for your business and this review. Congratulations on your new GMC! I am happy to hear Eddie and Gene were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Great customer service and excellent sales staff Great sales staff and customer service. Great price on new GMC Sierra and also gave a great price on the GMC Sierra that I traded in. Sales staff was More

by Chet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley, Keith Stone
Jan 04, 2019 -

Master Buick GMC responded

Congratulations on your new GMC Sierra, Chet! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Master Buick GMC. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

January 03, 2019

Easy and Painless! Dealership & personnel were so easy to work with. I was in a crunch and had made a deposit on another vehicle at a different dealership and needed ans More

by J.Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Hensley, Wade Hooker, Mary PIleggi, Keith Stone
Jan 04, 2019 -

Master Buick GMC responded

Thank you very much for taking your time to leave us a great review! Congratulations on your truck! We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

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