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Master Chevrolet Cadillac

Aiken, SC

4.8
646 Reviews
Master Chevrolet Cadillac is your full-service Chevrolet dealership in Aiken, SC! We proudly serve Augusta and North Augusta Chevrolet drivers. We’re open six days a week, and our hours and directions page has easy driving directions for you, whether you’re visiting from Edgefield or Georgia. At Master Chevrolet Cadillac, our employees will do everything they can to provide you with a friendly and satisfying experience. We are your premier Augusta, GA Chevrolet dealer alternative in Aiken, SC. Our staff is ready to help North Augusta customers find a new or used vehicle, provide a price quote, or research financing options or incentives. Please contact us if you have any questions about our sales or services.
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3625 Richland Ave W

Aiken, SC

29801

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Showing 646 reviews

September 08, 2018

Service Price of repair too high. Had problem with touchscreen for radio control twice in 60,000 miles. Not happy will look at other car options. More

by FGREGCOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez, Ronnie Brannan
Sep 08, 2018 -

Master Chevrolet Cadillac responded

We sincerely apologize for the problem that you are having with your radio. Please understand that we are happy to help you in any way we can. Also, feel free to contact me if I can assist you. Wayne Morgan General Manager Master Chevrolet Cadillac

Sep 11, 2018 -

Master Chevrolet Cadillac responded

Please give us a call so we can see what we can do. You can call me or Vaughn and we may be able to contact GM for further assistance if you have had this issue more than once. We'd like to help and never want to lose a customer over the price of something. We do try to be competitive and will do what we can. Kathy Hensley, Owner (706)922-5213

September 07, 2018

Great Service!!! Master Chevrolet provides quality service with the most helpful and friendly staff. Also, my maintenance service was completed in just a few minutes More

by Wlewham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hartley, Russ Vernon, Darin Moseley, Ronnie Brannan
Sep 07, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We look forward to serving you again soon! Wayne Morgan General Manager Master Chevrolet Cadillac

September 06, 2018

Wait time too long! When I scheduled my appointment I was told to make sure I was on time so I wouldn’t have to wait. I was also told a service advisor would speak to me More

by smcdonald1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The cashier
Sep 06, 2018 -

Master Chevrolet Cadillac responded

I sincerely apologize for your recent experience. However, the reason for the delay was that you abandoned your vehicle in our service lane and we were unable to locate you as the owner and have the necessary paperwork completed before processing your service request. Unfortunately, this caused the delay that you are referring to. Please feel free to contact me if you would like to discuss this further. Thank you for your business. Wayne Morgan General Manager Master Chevrolet Cadillac

September 03, 2018

Purchasing CT6 Great, easy to find, dealership and wonderful salesman! I would highly recommend dealership and Adam Rodriguez to anyone shopping for a new or used ve More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez
Sep 04, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We hope you are enjoying your beautiful new Cadillac CT6! Please let us know if you need anything at all. Wayne Morgan General Manager Master Chevrolet Cadillac

September 03, 2018

No pressure, good selection on new models I wanted to get a car to drive for a 1+ hr commute to SRS, Master had the best price and no BS. I dont care about "service" I just want the cheapest n More

by augustaeconomy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Vernon
Sep 03, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We hope you enjoy your new Cruze. Wayne Morgan General Manager Master Chevrolet Cadillac

September 02, 2018

Car Purchase Good experience while trying to purchase a vehicle. Was able to get what I wanted in the color I wanted it in. Was given great customer service and More

by MATTOXCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We hope you enjoy your new Malibu. Please let us know if you need anything at all. Wayne Morgan General Manager Master Chevrolet Cadillac

September 02, 2018

Quick, efficient service. Service was scheduled on the website. Someone from the shop called and confirmed appointment. Car was dropped off and within an hour they called to sa More

by s2000.coder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hartley
Sep 03, 2018 -

Master Chevrolet Cadillac responded

Thank you for the great review! We look forward to serving you again soon. Wayne Morgan General Manager Master Chevrolet Cadillac

September 02, 2018

recall part The recall part was installed quickly. The waiting area was small, but neat and clean. The service manager was polite, and efficient, and very frien More

by WIZOREKC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
do not remember the service managers name.
Sep 03, 2018 -

Master Chevrolet Cadillac responded

Thank you for your fantastic review and the opportunity to serve you. Wayne Morgan General Manager Master Chevrolet Cadillac

August 29, 2018

Customer Service Waiting Area The waiting area is next to the parts department. The conversations between the workers drown out the TV. The lauange, joking, farting is very unpr More

by Tobias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie Brannan
Aug 29, 2018 -

Master Chevrolet Cadillac responded

Thank you for your feedback. We appreciate you bringing this matter to our attention and please be assured that we will take the necessary actions to resolve this. Wayne Morgan General Manager Master Chevrolet Cadillac

August 29, 2018

Outstanding experience. No high pressure sales talk or have to see the manager to close the deal. Nice and laid back, easy to work with and talk to. More

by Gadwall54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Parrott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mills, Russ Vernon
Aug 29, 2018 -

Master Chevrolet Cadillac responded

Thank you very much for the great review! We hope you are enjoying your new vehicle! Wayne Morgan General Manager Master Chevrolet Cadillac

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