Master Chevrolet Cadillac

Great The entire process was great!!it was my first visit, but it was a enjoyable experience. The staff was very friendly and knowledgeable. Definitely woul The entire process was great!!it was my first visit, but it was a enjoyable experience. The staff was very friendly and knowledgeable. Definitely would buy from Masters Chevrolet again!! More

great job very friendly and helpful in helping me get what i was looking for . everyone went out of there way to help me get the truck i was looking for very friendly and helpful in helping me get what i was looking for . everyone went out of there way to help me get the truck i was looking for More

Friendly and convenient. I had a oil change and tire rotation done. They kept my truck clean. The coffee and donuts were great. I will be back in the future service. I had a oil change and tire rotation done. They kept my truck clean. The coffee and donuts were great. I will be back in the future service. More

Respondig to your survey. We have dealt with Master in the past, and there were no surprises. All employees very friendly and easy to talk to. My wife selected the new car and We have dealt with Master in the past, and there were no surprises. All employees very friendly and easy to talk to. My wife selected the new car and is very pleased with it. I drove the car back to our house, and it handles very nicely. More

Happy days are here again I found the staff was very professional When I arrived they listened to what I had to say and the service manager we can fix that. I said go for it I found the staff was very professional When I arrived they listened to what I had to say and the service manager we can fix that. I said go for it We went to the waiting area lounge. Manager said he would be be back shortly with a description of what repairs were needed. I told him to go ahead .and fix the car. He came back shortly and told me what was wrong . He said it will be done in 31/2 hours. He said that there is a shuttle driver that could take me and pick me up when the repairs were completed. The shuttle driver drove me and later came to pick me up. Stephanie did a great job of driving and was very knowledgeable about the Aiken Area. On a scale of 1 to 5 the staff is a 5++ More

Efficient & Effective Transaction The positive purchasing process of my new vehicle can be summarized as very proficient process around vehicle details & reaching best pricing. I had c The positive purchasing process of my new vehicle can be summarized as very proficient process around vehicle details & reaching best pricing. I had completed my research far in advance on both, my vehicle of choice & respective dealerships. A criteria in my purchase included a goal of developing a relationship with a dealer I could be confident around long term service & support in addition to best pricing. Master's Chevrolet Cadillac was my 4th dealer visit. The process was pleasant in I was able to work through my questions & points of interest vs. the transaction being driven by a canned dealership approach. The salesman recognized very quickly I had done my research, was knowledgeable on what I wanted & by such was responsive to my priorities. Mutual respect & trust was gained through the process. Reaching best price was not a difficult or pressured experience. Key point in reaching pricing was receiving a realistic & fair value for my trade-in well above competitive dealerships. A very personable experience that developed a confidence in working toward the longer relationship above & beyond the purchase. Well done! More

Very good 👍 Because everyone there was very nice & friendly made me feel like coming back again so that is why I am saying so thank you very much Because everyone there was very nice & friendly made me feel like coming back again so that is why I am saying so thank you very much More

Verify Tire Balance Not Cause of Momentary Shutter I requested that the tires be checked for balance since I was experiencing some bumping and shuttering sounds during highway speeds. Balance of tires I requested that the tires be checked for balance since I was experiencing some bumping and shuttering sounds during highway speeds. Balance of tires was verified within specifications and investigation continues to identify source of noise. Suspected source of noise is the torque converter and is now under investigation. Ronnie Brannan and the Service Technician completed the balance job within the promised timeframe and provided documentation of the service results. A good job. More

Friendly,helpful,painless Brandon Pennington is the guy to see. He is easy to talk to and he understood exactly what I wanted and I was able to get a great deal. I went to him Brandon Pennington is the guy to see. He is easy to talk to and he understood exactly what I wanted and I was able to get a great deal. I went to him 4 years ago for a lease and this time for a 2017 used car . He understood my situation and didn't try to talk me into anything I didn't want or need . Thank you Brandon More

Excellent experience I would recommend this dealership to everyone. I delt with josh Stowe, I would suggest you do the same. He worked with me for over 6 weeks, just to m I would recommend this dealership to everyone. I delt with josh Stowe, I would suggest you do the same. He worked with me for over 6 weeks, just to make sure I got the exactly what it wanted at the exact price I wanted. He went over and above what any other sales person would’ve. Please see him at Master Chevrolet. More